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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2950 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4657 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38975 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3759 0 1
Latest Reply: Anonymous user

Solved
swil
/html/rank_icons/Commander.png swil

Acti 9 Smart Test Software 3.0.0

The Acti 9 Smart Test Software User Manual indicates required software can be downloaded with the search term SmartTest from the Schnedier Website. This search term is not returning the software. If ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1512 0 4
Latest Reply: swil

Caglar_Abatay
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Can ComX'510 send Faults of Sepams via e-mail ?

Hello, Our customer asked, Can we see fault messages of Sepam S20 Relays on ComX'510 and Can It send an e-mail to us about falult messages?
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
677 0 1
Latest Reply: Randi_Dolan

Solved
JuanMQT
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ComX510. Serial port and Ethernet port at the same time

I would like to conect 3 PM820 by the Serial port and 2 PM5560 by the RJ45 port. Can I use both ports without any problem?
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1240 0 6
Latest Reply: JuanMQT

Andy_Hubert
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COMX 210 Floating Point Registers

I have a customer who is using a number of COMX 210s to count pulses from WAGES devices. The device type only has integer type registers for the cumulative usage, whereas the device shows a val...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
630 0 1
Latest Reply: Randi_Dolan

Solved
AdrianPhelan
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FDM128 - Application Error

We have few panels where we have FDM128 displays giving the access to MTZ ACB's. Max 3 ACB per display. All was working ok but not get the following warning and cannot access the MTZ ACB via the FDM di...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1080 0 2
Latest Reply: AdrianPhelan

mykel
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Com'X 510 Internal IO module Interface using Modbus

Hi All, Need your advise on how to read data connected to Com'X local AI/DI port using modbus TCP and to be Interfaced to EBO.I read the user manual and it says that in order to access the internal AI/...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1969 0 9
Latest Reply: mykel

Solved
SESA528
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Error in tab Device Setting in COMX210

Hi admin, I have a trouble with COMX210. When click tab "Device Setting" and fill in all information. But i still see ! in this tab. Pls help me. Thanks very much.
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
695 0 2
Latest Reply: SESA528

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ComX510 and EGX300

Dear Experts My customer had a EGX300 with 18 PM810 integrated, He adquire 13 PM5560 and a ComX510. I integrated all the PM5560 to he ComX510 without problems, also I integrated all the PM810 throug...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
711 0 3
Latest Reply: Randi_Dolan

Solved
JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

Com'X510 Is it possible to changes the units before exporting the hist...

Dear experts, I have a costumer who has recently adquire a ComX510, he wants to download the historical data but he wants to change the units from Wh to kWh cause he also has a EGX300 that export the d...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
576 0 1
Latest Reply: Randi_Dolan

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

ComX510 problem with the preview of the data to export

Dear experts, I have a problem with the preview of the data to export, when I select a parameter I want to download, but the parameter that is previewed is current 1 "corriente 1", when I select 2 pa...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
383 0 0

2021-02-22

mykel
/html/rank_icons/Lieutenant_JG.png mykel

Com'X 510 interface with SHR 510 Ambient Temp Sensor

Hi, Kindly advice on how can we read the data for SHR 510 connected to Com'X AI terminal.-this is the only sensor to be connected to Com'X. we need confirmation for:1. Wiring termination to Com'X.2. de...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
431 0 0

2021-02-18

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