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Hi, I have two Panel Servers on a site that are connected to pulse inputs, when I was on site I was able to prove the wiring, as we had values counting in Eco Power commission. I am now trying to add a device type to PME so that I can read the values…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, I have a customer who would like to use their Wifi network to connect to the panel servers, is this possible with the current hardware, or do we need to wait for the COM'x replacements. Thanks Andy Hubert
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, I have a customer that has one EV charger and he has a query regarding payment options. His customers based in the building have cards to enable charging, and the data from this can be used to charge them for whatever they use, the issue comes wh…View more
Posted by: Andy_Hubert in Power Distribution and Digital
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Good Morning, I have a site that is using several com’x 210s to count pulses from wages devices around the site, and we have noticed anomalies in the data. The device is set up in PME to log every 15 minutes, but we keep getting gaps in the logged da…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, I have a site where we have a number of PM8000s and PM5110 meters on the same modbus network connected to an EGX, and as yet I can't get the PM8000s to communicate, as the only option in PME is ION protocol. Is this possible, and if so how do I s…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, I have a customer who is using a number of COMX 210s to count pulses from WAGES devices. The device type only has integer type registers for the cumulative usage, whereas the device shows a value with decimal places. The only floating point regis…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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I have a customer who is using a number of COMX 210s to count pulses from WAGES devices. The device type only has integer type registers for the cumulative usage, whereas the device shows a value with decimal places. The only floating point registers…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, Has anyone seen this issue before?? I can view measurements in the measurements tab, but there are no devices connected according to the device settings tab. I also have no custom devices, although if I use the 'Save Configuration' function i can…View more
Posted by: Andy_Hubert in Gateways and Energy Servers
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Hi, I have a customer her in the Uk who has fitted a COMx 210 to act as gateway in a panel. Connected to the RS485 there are 2 PM8000 meters and 5 PM5110 meters. Within PME I add a PM8000, but the only option for comms is 'ION', and no matter what I …View more
Posted by: Andy_Hubert in Gateways and Energy Servers
Hi, I have a query from a customer that I can't find an answer to in any of the device manuals. Do the input count values persist in the COM'x if it loses power? Thanks Andy
Posted by: Andy_Hubert in Gateways and Energy Servers