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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Label: "troubleshooting"

View in: "Gateways and Energy Servers" | Community

129 Posts | First Used: 2021-04-22

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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3214 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
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WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4762 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated October ...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
42460 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3914 0 1
Latest Reply: Anonymous user

Marcos_Augusto
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PAS600 reading BCD

Hi.A customer intends to use PAS600 and keep the existing RS485 network and connected devices (energy meters). The issue is these meters encode the active energy register in BCD format. Looking at EPC,...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
29 0 1
Latest Reply: Eric_HAVAS

geir_eas_no_bfo
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Link150 upgrade

Hi, Have a facillity with PME and some Link150 Gateways. I don`t understand why I can`t get the link150 updated with the tool? (updated to Firmware Revision:005.001.024 through web) Also an erro...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
45 0 1
Latest Reply: geir_eas_no_bfo

Solved
milica_dukic_
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Easergy T300 - issue with P5F30 .cid

Dear all, we have an issue with importing P5F30 .cid file. When we try to save a configuration with imported .cid file there is a following warning. (picture attached)Do anyone have the issue like th...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
118 0 1
Latest Reply: Romain_Polette

geethma.r
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Connecting NanoStation Loco M5 with Panel Server

Requirement: Need to establish wireless communication between 2 buildings situated 50m apart. One building has the Energy meters connected to the panel server(PAS800L) and the other building has the c...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
56 0 1
Latest Reply: Eric_HAVAS

Solved
wasabi
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Extracting TH110 sensor keys from PAS

Hi team, Wanted to check if we are able to extract the sensor security keys from these sensors once its paired with the PAS ?Similar to the ZBRN where you could download the .csv file with the keys a...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
590 0 2
Latest Reply: BMBQ3V18ZY5TMQ1P9KQSYHKW

John_McCallion
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IFE BOOT

Hi, I have an IFE stuck in BOOT mode. When I try to recover I can find the device, but it is listed as unsupported? Is there any further steps I could try. I have attached a screenshot as reference. Th...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
149 0 3
Latest Reply: Nicola_Di_Bonito

Jacek_P
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PAS600 configuration restore error

Hello, I am trying to restore configuration on PAS600. I do that using web sire. After importing a file to PAS I click to install and got such error For the Wireless (802.15.4) network, RF-ID has alr...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
150 0 3
Latest Reply: Guillaume_Evrard

Solved
geir_eas_no_bfo
/html/rank_icons/LtCommander.png geir_eas_no_bfo

IFE boot

Hi, After a EPC upgrade; IFE LV434002 went into "IFEBOOT", what to do? BR GIA
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1000 0 3
Latest Reply: John_McCallion

WestwoodsAutomation
/html/rank_icons/Crewman.png WestwoodsAutomation

dashboard customisation

Hi all Is there a way to customise the dashboard in Energy Hub? ie. re-arrange what's at top, hide certain info etc? thanks
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
104 0 0

2025-10-24

Solved
Alexander_Akulov
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Reset of TH110 Sensors

Hello, Currently we are changing ZBRN concentrators to PAS600. The main question is how to reset(unpair) TH110 sensors in order to pair them to newly installed PAS600
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1317 0 8
Latest Reply: Guillaume_Evrard

Solved
leomauro
/html/rank_icons/Crewman.png leomauro

Import PAS600 in PME

Hi, what's the fastest and easiest way to import a PAS600 into PME? Thank you and best regards
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
353 0 3
Latest Reply: Romain_Polette

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