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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM3255 Firmware

Hi All, I'm looking for the latest firmware for the PM3255 meters. I would like to upgrade my meters to ensure the can do onboard logging. Thanks Marius
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2676 1 7
Latest Reply: Anonymous user

Solved
Ian_Gariepy
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ION8650 PF sign convention register missing

A customer is trying to change the sign convention in their ION8650 device from IEEE to IEC standard. Firmware V004.040.001 Going through the Power Meter Module > Power Meter register list, the se...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1352 0 2
Latest Reply: DanL

Solved
bao_securebits_
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ION 9000 firmware

Hi All, We are having an issue trying to use the Lastest ION Setup to upgrade the firmware of a ION 9000 which has v2.0. We have tried upgrading it it version 2.1 first but it's coming up with the foll...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2348 1 5
Latest Reply: Charles_Murison

Solved
sesa101781_brid
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PM5560 - IP address in black highligh and exclamation mark - cannot pi...

Dear Expert, I have issue about black highlight with exclamation mark at IP address of PM5560. This issue happened for all 6 units installed at site. They can set any IP but, once save, it shows the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2277 0 2
Latest Reply: sesa101781_brid

Solved
kpsk94
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PM500 with ION setup3.0

HelloCan somebody please help me explain how to add PM500 meters in ION setup? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1131 1 1
Latest Reply: Szymon_Hochół

Solved
Olivier_GARAULT
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PM8000 Display modules

PM8000 Display modules Bonjour, une fois de plus j'ai un client (EDF) qui me demande de ne pas afficher les intensités en kA mais en A la même chose pour la puissance, il me demande des k...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1435 0 2
Latest Reply: Olivier_GARAULT

Arunprasad
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New Firmware version is now available for PCS+ , PFV+ & PCSn -09-Dec-...

Hi Everyone, We have released new firmware for both PCS+ and PCSn products. This new firmware version brings several enhancements to the offer. PCS+----Link HMI Version 001.006.007: Control DSP 0...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1097 0 0

2021-12-09

Anonymous user
Anonymous user

Communication issues with PM5560

While setting up the new IP address in a PM5560, I somehow have set the IP address to a number that I can not replicate. I am wondering if there is a factory reset button somewhere that I could use to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1089 1 1
Latest Reply: Grant_IPACS

Maaz
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PM8000 and ION7400 are now fully MID compliant!

EcoStruxure Power & Grid icon_circle Metering & Power Quality
1341 0 0

2021-12-03

Solved
AdhishS
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Issue Configuring Email on Alarm PM5560

Hello all, Trying to configure and test an email on alarm for a customer PM5560, however emails are not actually being received due to a "soft bounce". I successfully upgraded the meter's firmware ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1773 1 3
Latest Reply: AdhishS

Solved
Olivier_GARAULT
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PowerLogic PM8000 configuration 4-20mA

Bonjour, Je dois configurer une sortie 4-20mA sur un PM8000. (image de la puissance active) J'ai un module METSEP89M0024 Si quelqu'un a déjà fait ce genre de configuration via IONSETUP je suis pre...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2180 1 1
Latest Reply: Olivier_GARAULT

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