Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4528 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

AZZO-DanWall
/html/rank_icons/Lieutenant.png AZZO-DanWall /html/rank_icons/EcoXpertMasterLeaf.png

SOLUTION: Portable ION Meter!

I'd like to introduce you to EnergyX Portable, AZZO's portable meter, now available worldwide. Built on an ION 7400 foundation, EnergyX Portable connects to a hosted PME via cellular connectivity from...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2347 1 0

2021-11-22

Solved
mauricio_rojas_
/html/rank_icons/Crewman.png mauricio_rojas_

EDS FILE FOR PM5560

Hi everyone. We have a custmer that wants to integrate a PM5560 meter with a Rockwell PLC Contrologix. For this we need the EDS files. Could you please send us this files? Thanks in advance.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2928 0 3
Latest Reply: Charles_Murison

Solved
ShaunTaylor
/html/rank_icons/Lieutenant_JG.png ShaunTaylor /html/rank_icons/SE-Employee.png

ION9000 v3.0.0 modbus comms

Hi, We are communicating from PME to 5x ION9000 meters over ethernet. On loss of voltage phases, the meters remain powered as they should, and comms to PME keeps working as it should, These meters a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2656 0 6
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

New Firmware version 3.1.0 for Advanced Meters is now available!

We are excited to announce that the new Firmware V3.1.0 for the advanced meters (PM8000, ION9000, and ION7400) is now available on se.com. The Firmware has support for the new Fiber-Ethernet and 4 W...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3642 3 1
Latest Reply: Charles_Murison

Solved
sesa205780_brid
/html/rank_icons/Ensign.png sesa205780_brid /html/rank_icons/SE-Employee.png

Advanced meter communication option modules open for sell !!!

We are excited to announce that advanced meter communication option modules (Fiber Ethernet and 4 Wire RS485) are now Open for sell. Compatibility: For use with PowerLogic PM8000, ION9000 & ION7400...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2488 4 2
Latest Reply: Daniel_Brandao

Solved
ManuelTrebilcock
/html/rank_icons/Lieutenant_JG.png ManuelTrebilcock /html/rank_icons/SE-Employee.png

Synchronizing ION 92040 via IRIG-B

Hello everyone, We are in the design phase of an architecture intended to synchronize 6 ION 92040 via IRIG-B. The time server must be a GE RT430. In the ION manual is stated that you can connect an ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2405 0 2
Latest Reply: Yut

Solved
Yut
/html/rank_icons/Captain.png Yut

ION9000 FTP

I try to do IEC61850 with the ION9000 LVCS but found no ftp my version is. I take a look in the protocol list no FTP.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3214 0 5
Latest Reply: Yut

Solved
Marcos_Augusto
/html/rank_icons/Ensign.png Marcos_Augusto /html/rank_icons/SE-Employee.png

ION8650C current input burden

Does anybody happen to know why has ION8650C Socket burden rocket from 0,05 to 8VA?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4058 0 9
Latest Reply: Sanjeet_Sahota

Anonymous user
Anonymous user

Powertag error in communication

Hi Guys, I have a same setup using powertag link to detect for both compressor and heater powertag rope.The powertag link have no issue detect all 3nos. of powertag rope,I was able to received data fro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3807 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

dirty power?

My neighbor is having a problem where all his LED lights only last about a year at best. Yesterday he told me that his induction stovetop died and he was told they "fried " by the appliance technician....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1080 0 1
Latest Reply: Charles_Murison

Solved
conradvr_hexeis
/html/rank_icons/Lieutenant_JG.png conradvr_hexeis

ION Power Quality Analyser on a Backup Generator Supply

Hi all, When using an ION power quality analyser to monitor a Backup Generator MSB one issue is you will have extended 'voltage outages' by design, as the MSB bus is only live when the generator is run...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2894 1 9
Latest Reply: Charles_Murison

  • « Previous
    • 1
    • …
    • 83
    • 84
    • 85
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore