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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5306 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3258 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3121 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3358 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5165 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7315 3 1
Latest Reply: Charles_Murison

Solved
Veronika1
Ensign Veronika1

Principle of function of TH110 sensor

Dear experts!I need to know how does TH110 get the temperature data.Our team is working on a presentation of the thermal control solution for our customers and we´d like to give them a deeper explanati...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2383 0 1
Latest Reply: Romain_Polette

Solved
Samart_Ploypradab
Ensign Samart_Ploypradab Ensign

PM8240 Show Blank screen with red/green blinking LED status after conn...

The PM8240 4pcs at one of pumping station, when we connect Power Meter via Ethernet LAN cable, the screen of PM8240 is showed blank screen. but when we disconnect Ethernet LAN the screen back to normal...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3669 0 7
Latest Reply: Samart_Ploypradab

Solved
Rolla
Rolla Cadet | EcoXpert Master

PM5560 and iem3155 restoring power to meter - data time delay

We have an issue restoring the data from an iem3155, via Modbus serial connection to a PM5560. When the bus plug breaker is flipped off, we receive the data loss within seconds, but when the bus plug b...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1149 0 1
Latest Reply: Charles_Murison

Solved
huseyinb
Lt. Commander huseyinb Lt. Commander

IEEEFloat format modbus slave

Hi, I need floating point value for 3rd modbus master, As mentioned on page 362 of the ion reference document, this format is available. but i connected to 7650 and format list not included floa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1359 1 1
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
Lieutenant Tomohiro-Okada

The Value of "N/A" register of PM8000(firmware version 3..0.0)

I have a question about the value of register. The user manual of PM8000 said thatthe Modbus invalid read registers responses are word 1 = "1111111111000000"word 2 = "0000000000000000" when the registe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4304 0 9
Latest Reply: Tom_Stevenson

Solved
rodrigorpgsc
Crewman rodrigorpgsc

High Speed ION Module - 1/2 cycle measurements - ION 8650

Hi, We intend to get slow AND also fast measurements at our ION8650. We need request this data at real time and using modbus TCP table. We configure a PLC to act as modbus master and request data each ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4007 0 7
Latest Reply: rodrigorpgsc

Solved
swil
Commander swil

PM8000 Ethernet LED Indicators

Please advise what the PM8000 Ethernet LED Indicators next to Ethernet ports on PM8240 convey? e.g. colours, flashing patterns.I have a grainy photo of the underside of a PM8000 with 2 green LED lights...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1462 0 2
Latest Reply: swil

Maaz
Ensign Maaz Ensign

MID and MIR TECs for PM8000 and ION7400 are now available!

We are pleased to announce that in support of our full MID compliance of PM8000 and ION7400, we have received the following EU Type Examination Certificates (TECs) from the SGS: 1. Updated MID TEC: R...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1998 0 1
Latest Reply: Charles_Murison

Solved
Windsor
Lt. Commander Windsor Lt. Commander

Modbus registers for active and reactive power

Comparing Modbus register maps for PM8000 and PM5000 meters (see attached picture), the PM8000 map implies (to me anyway) that the values read for active power and reactive power will be in W/Var where...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2061 0 2
Latest Reply: Windsor

Solved
Olivier_GARAULT
Lieutenant JG Olivier_GARAULT Lieutenant JG

PM8000 Display modules

Bonjour, une fois de plus j'ai un client (EDF) qui me demande de ne pas afficher les intensités en kA mais en A la même chose pour la puissance, il me demande des kW, pas des MW. J'ai trouvé une p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1752 0 2
Latest Reply: Romain_Polette

Solved
Fengchi
Crewman Fengchi Crewman

About PM8000 remote display

Dear expert, Can the PM8000 use the ION9000 METSERD192(192 x 192 mm) remote display? Thank you! Fengchi
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1041 1 1
Latest Reply: Romain_Polette

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