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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

Communication response of PM5000 energy consumption

Hello, Please let me know how the PM5000 response will be. The maximum energy value of PM5000 is 9,223,372,036,854,775,807.The energy value is stored in a signed 64 bit integer register (INT64). Pleas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2341 0 7
Latest Reply: Miyai

Solved
JuanMQT
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ION 7330 through Ethertgate "ION7400" can not connect

Dear experts, I have a costumer who wants to communicate his ION7330 through a ION7400 to a PME, its ION7330 has an ethernet port that is being used to report to a SCADA, acording to the manual the I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2194 0 3
Latest Reply: Robert_Lee

Solved
Miyai
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【PM8240】Regarding Keep Alive

Hello, I would like some advice. Occasionally, a communication error occurs between the customer's system and the PM8240 in Modbus TCP communication.In order to find the cause of this communication ano...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3001 0 6
Latest Reply: Miyai

Rafaelsdsz
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NTP protocol of the ION 8650

Hello, We are having problems with a GPS that synchronizes with ION 8650 meters via NTP protocol. This issue is occurring with two firmware versions of ION meters.On client 1 we have the following scen...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1400 0 2
Latest Reply: Charles_Murison

Solved
LongTran
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Can we use both IEC61850 (Ed2) and ION Protocol at the same time for I...

Hello, I have an inquiries from customer to use both IEC61850 (Ed2) protocol to connect to SIEMENS SCADA and ION Protocol to connect our PME for Advanced Power Quality function. As per specification:+)...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1121 0 2
Latest Reply: LongTran

Solved
Anonymous user
Anonymous user

PM3255 Digital Output - External Mode

I'm struggling to work out how to enable the External mode for the digital output for the PM3255. Is this dependent on the firmware or possibly some other setting? I've been through the configuration o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1924 0 6
Latest Reply: Kuzo

Solved
stevanus_stevan
stevanus_stevan

SMS alarm PM8240

Hi all, greetings from Indonesia, I have an issue how to connect and get alarm for Voltage disturbance (SAG/ Swell, Undervoltage) from PM8240 through SMS MODEM, I plan to using :PLC M221, SR2MOD03 as a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1927 0 4
Latest Reply: sesa108084_brid

Romain_Polette
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PowerTag F160 and Rope with FDM128

Dear all, I want to inform you that PowerTag Energy F160 and Rope are now compatible with FDM128 using the same screens as PowerTag M250/M630. To ensure this functionality up-grade, FDM128 needs t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2532 2 3
Latest Reply: Romain_Polette

Solved
Tom_Stevenson
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[Power Of ION][Module Lock State]

A short video overview of ION Module lock state for revenue relevant measurements which is now visible in ION Setup and PME2021 if you have at least ION9000, PM8000, ION7400 3.0.1 firmware or 8650 4.40...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2522 4 3
Latest Reply: Tom_Stevenson

Anonymous user
Anonymous user

PM5560 Outputs

Hi All How do I control the Digital Outputs on my PM5560 meter? What is the registers for switching the Digital Outputs? Thanks Marius
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1163 1 1
Latest Reply: Anonymous user

Solved
SESA528
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Lost password PM5350

Hi team, My customer lost password of PM5350. Pls help me back door password. Thanks very much.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2022 0 4
Latest Reply: SESA528

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