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Metering & Power Quality

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3782 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2917 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3027 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3205 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5012 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7165 3 1
Latest Reply: Charles_Murison

Solved
Yut
Captain Yut

ION9000 FTP

I try to do IEC61850 with the ION9000 LVCS but found no ftp my version is. I take a look in the protocol list no FTP.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3585 0 5
Latest Reply: Yut

Solved
Marcos_Augusto
Ensign Marcos_Augusto Ensign

ION8650C current input burden

Does anybody happen to know why has ION8650C Socket burden rocket from 0,05 to 8VA?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4515 0 9
Latest Reply: Sanjeet_Sahota

Anonymous user
Anonymous user

Powertag error in communication

Hi Guys, I have a same setup using powertag link to detect for both compressor and heater powertag rope.The powertag link have no issue detect all 3nos. of powertag rope,I was able to received data fro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4054 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

dirty power?

My neighbor is having a problem where all his LED lights only last about a year at best. Yesterday he told me that his induction stovetop died and he was told they "fried " by the appliance technician....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1144 0 1
Latest Reply: Charles_Murison

Solved
conradvr_hexeis
Lieutenant JG conradvr_hexeis

ION Power Quality Analyser on a Backup Generator Supply

Hi all, When using an ION power quality analyser to monitor a Backup Generator MSB one issue is you will have extended 'voltage outages' by design, as the MSB bus is only live when the generator is run...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3159 1 9
Latest Reply: Charles_Murison

Olivier_GARAULT
Lieutenant JG Olivier_GARAULT Lieutenant JG

Formation Client PM8000

Bonjour, Existe-t-il en France quelqu'un qui sait former les clients sur les fonctions avancées du PM8000? C'est pour un de nos clients important. En français de préférence. Cdlt
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1627 1 2
Latest Reply: Olivier_GARAULT

Solved
boris_grinac
Lieutenant boris_grinac

METSEPM89M2600 connector kit

I had this question regarding connector kit for METSEPM89M2600, but maybe I have placed my question in wrong forum. Sometimes it happens that Phoenix connectors for this module are lost in factory. So ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1431 0 1
Latest Reply: Stewart_Harding

Solved
Anonymous user
Anonymous user

ION 8650 Ethernet communication issue

DearsWe have two meters ION8650 that have an ethernet communication problem. It's no possible to connect to the device with ION SETUP/WEB PAGE through ethernet but the device responds to ping requests,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1933 0 1
Latest Reply: Charles_Murison

Solved
boris_grinac
Lieutenant boris_grinac

METSEPM89M2600 Connector Kit

Hello,sometimes it happens that plug-in connectors for digital i/o modules are lost in panel builder factories. Workers just happen to through them away together with empty box and paper manual. I wond...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2168 0 3
Latest Reply: Sanjeet_Sahota

Solved
danielbarrantes
Lieutenant JG danielbarrantes

Multiple "Ethernet Auth Ok" and "Ethernet Auth Fail" events

I have had some inconveniences due to a large number of events generated by various energy meters since when performing an event count at the end of the month, they present between 30,000 to 50,000 ev...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2645 1 3
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

Evnet log for ION9000 Meter

The event log "Voltage display value out of range. Reducing scale" appears on the ION9000 screen.Under what circumstances does this evnet log come from?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1333 1 1
Latest Reply: Charles_Murison

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