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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3026 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2598 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2858 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4763 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6959 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM3255 Digital Output - External Mode

I'm struggling to work out how to enable the External mode for the digital output for the PM3255. Is this dependent on the firmware or possibly some other setting? I've been through the configuration o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1991 0 6
Latest Reply: Kuzo

Solved
stevanus_stevan
stevanus_stevan

SMS alarm PM8240

Hi all, greetings from Indonesia, I have an issue how to connect and get alarm for Voltage disturbance (SAG/ Swell, Undervoltage) from PM8240 through SMS MODEM, I plan to using :PLC M221, SR2MOD03 as a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1978 0 4
Latest Reply: sesa108084_brid

Romain_Polette
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PowerTag F160 and Rope with FDM128

Dear all, I want to inform you that PowerTag Energy F160 and Rope are now compatible with FDM128 using the same screens as PowerTag M250/M630. To ensure this functionality up-grade, FDM128 needs t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2604 2 3
Latest Reply: Romain_Polette

Solved
Tom_Stevenson
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[Power Of ION][Module Lock State]

A short video overview of ION Module lock state for revenue relevant measurements which is now visible in ION Setup and PME2021 if you have at least ION9000, PM8000, ION7400 3.0.1 firmware or 8650 4.40...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2585 4 3
Latest Reply: Tom_Stevenson

Anonymous user
Anonymous user

PM5560 Outputs

Hi All How do I control the Digital Outputs on my PM5560 meter? What is the registers for switching the Digital Outputs? Thanks Marius
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1190 1 1
Latest Reply: Anonymous user

Solved
SESA528
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Lost password PM5350

Hi team, My customer lost password of PM5350. Pls help me back door password. Thanks very much.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2063 0 4
Latest Reply: SESA528

Solved
Anonymous user
Anonymous user

ION765 PORT NUMBER

Dears hello, Customer wants to connect ION7650 with customer’s modem. ION7650 cannot access the modem with port number 82. He makes the settings on the display screen. What is the port number to supply...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1215 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

How can I configure the IEEE 519 module in the ion 7400 meter?

Very good to everyone.I have a problem with the configuration of the @ION7400 @ION7000 to generate the power quality reports, it sends me an error that is shown in the following image,Hint: In the VI...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2946 0 7
Latest Reply: Anonymous user

Dimitar_Belchev
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iEM3255 CT polarity

Hello,I would like to ask if it is possible to reverse the CT polarity via command interface? Thank you in advance
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1486 0 2
Latest Reply: Ramasamy_N

Solved
csfinley1
csfinley1 /html/rank_icons/Retired-User.png

HDPM6000R CT Issue

Hi! I'm having issues with the factory issued CT's in the Panel Retrofit Unit. They're pulling in fine to the Head Unit but the Retrofit Panel solution is not recognizing them at all even though all i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1287 1 1
Latest Reply: Charles_Murison

Solved
Daniel_Brandao
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Refreshed eBrochure, Flyer and Presentation for Advanced Meters

Hello everyone, Please make sure to check our updated eBrochure, flyer and offer overview product presentation for a refresh on our three key value propositions: true reliability, tangible results an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3755 2 3
Latest Reply: Charles_Murison

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