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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
957 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5037 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4322 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4914 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6698 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8787 3 1
Latest Reply: Charles_Murison

Solved
alannavial
alannavial Explorer

ION9000 FCAS window monitoring

One of the strictest FCAS requirements we need to meet as per the attached is that when there is a frequency deviation outside of a certain range (for example of the grid frequency drops below 48.8hz) ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2301 0 2
Latest Reply: alannavial

Solved
MohanadRamadan
MohanadRamadan

why VPL6 reads 0.7 capacitive power factor

when commissioning the varplus logic regulator after configuring CT parameter and initiating AI the controller reads 0.7c and none of the steps is active. the question here why does the controller read...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1536 1 1
Latest Reply: Arunprasad

Solved
Stuart_Cheng
Stuart_Cheng Contributor

Replace old ION meters

Hi All, At one customer site, we are going to replace several old PM8000 meters. I plan the following procedure, would like to check if anything wrong. 1. Upgrade the firmware of the old PM8000 (to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2675 0 5
Latest Reply: Stuart_Cheng

Solved
mimi1002
mimi1002

Where can i find the on/off voltage range of the digital input signal ...

hi all, Where can i find the on/off voltage range of the digital input signal on the ION7650?  Can you tell me the information about the range of on/off state for ion7650 as above? thanks a lot. Best r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1773 0 2
Latest Reply: DanL

Anonymous user
Anonymous user

VAMP Device Modbus Maps / Modbus Register Lists missing

Hi all, I am struggling to find Modbus Maps for the VAMP 96, VAMP 260, VAMP 140 relays. I have searched all over this site and could only find them for other VAMP devices and none for my relays. Thank ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1461 0 1
Latest Reply: Anonymous user

Solved
sesa297420_brid
sesa297420_brid Explorer

PM8000 Log Export Module Example

Hi, I was wondering if anyone has an example XML sent via the 'Log Export Module' in a PM8000? A potential customer would like an email each morning with the previous days usage values, and I would...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2282 0 2
Latest Reply: sesa297420_brid

Solved
Anonymous user
Anonymous user

Retrieving data from ION7650 power analyser in ms time frame

Dear Support,could you please advise if it is possible to retrieve the data from ION7650 in ms time frame.Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2109 1 4
Latest Reply: DanL

Anonymous user
Anonymous user

SLPSLXX needs a modbus line terminator?

I´m working in a project for BMS, where many SLPSLXX are used. Those sensor are coneccted in a modbus net to the RP-C, via sensor bus port. I know that all the modbus lines needs at both ends a 120 ohm...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1295 0 1
Latest Reply: PiotrJakubczyk

Anonymous user
Anonymous user

how to make address 30001 in read_var to match with arduino

i want to communicate arduino to plc using read_var function. i have set the slave address then i can't find how i can make the address to be matched with arduino which is 30001. Does anyone know how?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1037 0 0

2022-07-30

Anonymous user
Anonymous user

How to connect arduino to plc schneider m221 hardware via rs232

I want to communicate from arduino to plc via rs232. I have made settings on the arduino and with the help of the modbus tester it is known that "Read Ok" means that the data has been sent from the ard...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1963 0 0

2022-07-29

Solved
Ian_Gichuru
Ian_Gichuru Leader

PM8000 harmonic alarm configuration with ION Setup for frequency varia...

Hello, I have 2 PM8240 at incomer level, One monitoring Generator backup and one monitoring mains unit. The customer wants the meter to report any Frequency variations at +- 1.75 Hz of 50Hz. This i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3017 1 5
Latest Reply: Ian_Gichuru

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