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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Solved
Miyai
Miyai

Replacement of BCPM parts

Hello, Unable to measure current in one circuit with BCPMA084S. We believe that one CT unit has failed. If this is the case, to what extent should parts be replaced? Replace only the CT board? Or ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1328 1 1
Latest Reply: Charles_Murison

Solved
MaximilianoIrrazabal
MaximilianoIrrazabal

p3F30 modbus address

Hello! I need to show on my SCADA their IC, IN-1, P, and Q, but my problem is that I don´t know what Modbus addresses. Some help? Thank!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1221 0 1
Latest Reply: Charles_Murison

Solved
jfcastrotramontina
jfcastrotramontina

Modbus TCP Security compatibility

Hi, I'm doing research on novel cryptographic approaches for securing OT networks, and Modbus TCP Security (https://www.modbus.org/docs/MB-TCP-Security-v36_2021-07-30.pdf) seems to be a good starting p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1332 0 1
Latest Reply: Charles_Murison

Solved
BrianW
BrianW

HDPM6000 system

Hi, Can anyone offer any assistance with the following issues that we are constantly seeing with installation and testing of HDPM6000 systems? Normally we are using the 42 channel HDPM6000R interface i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1125 0 1
Latest Reply: Mehran_Mehrnia

Solved
bobombo
bobombo

Writing to SCADAPACK 334 register using VTSCADA over MODBUS!

I'm trying to write a value to an internal register in SCADAPACK 334 using VTSCADA. The register is 1612. How do I write 1 to this internal register? Also trying to energize a physical output coil on t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1411 0 1
Latest Reply: Charles_Murison

Solved
Hyeontae-Song
Hyeontae-Song

Easergy P5F30 Relay Modbus Stopbit

Hi. Team In the case of Easergy P5 Protection Relay Modbus Serial (Modbus-RTU), the stop bit is 2. Can I change this value to 1?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1480 0 1
Latest Reply: Charles_Murison

Solved
KANGABAILEY
KANGABAILEY

Context RL 5000E Inverters firmwear upgrade

I require a firmwere upgrade for Schneider Context RL 5000E Inverter,The inverter has an intermittent fault where it is in a loop count down but does not lock in to start to provide output power.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
721 0 1
Latest Reply: Mehran_Mehrnia

Solved
Liangchen1982
Liangchen1982

IEEE519 nominal voltage

Hello SE experts: Do you have any ION8650 IEEE-519 setting instructions or guide from Schneider that cover the below screen? What is confusing is the use and appearance of L-L voltage values for the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3170 1 6
Latest Reply: Liangchen1982

Solved
Anonymous user
Anonymous user

POWERLOGIC PM5110 POWER METER

Hi Everyone,I have decided to write here as I am looking for answers regarding the PM5110 meters.So we have a project where Schneider LV Switchboard has been installed with the x numbers of outgoing wa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1667 1 1
Latest Reply: Charles_Murison

Solved
KEELE
KEELE

easylogic pm1120h RS485 communication issue

i'm using easylogic pm1120h energy meter with RS485 communication but fail to get the data.on the meter diagnostic comm displaying "ERR" (row 2) and "F" (row 3).what is the "F" meaning? or where is the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1171 1 1
Latest Reply: Charles_Murison

Solved
Tumuruo1
Tumuruo1

EBO - "Log value was missed" error happens once then stops logging for...

Hey guys, I have so many questions I'm logging data from modbus device(9600,n,0,8) using AS-P and EBO, it is supposed to log every 1 minute(interval trend log)So I had many other log data and didn't kn...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2803 0 1
Latest Reply: Charles_Murison

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