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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Solved
jedzruiz1985
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PM5000 Modbus/TCP

Hi Team, Just a question, what is the maximum number of Modbus/TCP (e.g. PM5320) meters can a PAS800L accept without compromising its performance? Thanks in advance.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
968 0 3
Latest Reply: Mehran_Mehrnia

Solved
PeterB69
PeterB69

Power Meter

We have 1 DB on a site of 20 plus DB's that the meter is not converting the amps/volts into KWH correctly. It is a split metered DB with 2No A9MEE3255 installed. We are only getting recorded values of ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1090 0 3
Latest Reply: PeterB69

Solved
Farid_Yauri
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PM2000, PM5100 and PM5300 series time sync protocol

Hello Everyone! Do you know if PM2000, PM5100 and PM5300 series meter have any time synchronization protocol like NTP? If not how those meters keep sync the clock? Can I sync these PM meters through ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1726 0 3
Latest Reply: Jesus_Diaz

Solved
Stuart_Cheng
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If a three-phase PowerTag can be used in 1P3W system?

Hi All, Would like to consult if a three-phase PowerTag can be used in 1P3W system? As I know there is no specific type of PowerTag designed for 1P3W. I think the best way is to use 2 single-phas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
974 0 2
Latest Reply: Jesus_Diaz

Solved
Philippe_Morel
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PM8240 - TNS without a 4th current transformer

Hi,The net is TNS. So we choose 4W-Wye in the setup of the PM8240.But there isn't a current transformer placed on the Neutral.Now we see for I5 (ground?) 40A and for I4 (Neutral) 0A. But I4 should be a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2604 0 5
Latest Reply: DanL

Solved
Asif_Khan
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Error 203 and 204 of iEM3350 (Non 4 Quadrant Meters in a Photovoltaic ...

If several meters of reference A9MEM3350 are throwing errors 203/204 which are being used in photovoltaic systems. It is understandable, that this problem is caused by a wiring issue and phase sequence...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1741 0 1
Latest Reply: Charles_Murison

Solved
furkanyilmaz
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ION7400 Data Record Module, Historycal Periodic Datas, Voltage,Current...

ION7400 Data Record Module, Historycal Periodic Datas Hello, I would like to read historical data from my ION7400 device using my own software. Previously, I had read 10-minute historical d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1605 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

IEM3255 - Write to register (function code 16) issue

Hi, I was trying to write CT value (address = 0x7ED, function code: 16 (10Hex)) by Modbus Poll but it doesn't work - I do success to read the registers (frequency, voltage for example without any prob...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5434 1 9
Latest Reply: Ramasamy_N

Solved
furkanyilmaz
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ION7400 Data Record Module, Historycal Periodic Datas

Hello, I would like to read historical data from my ION7400 device using my own software. Previously, I had read 10-minute historical data from my ION7650 device starting at Modbus address 3001. Howe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2416 0 6
Latest Reply: Charles_Murison

Solved
Jagadish
Jagadish

IEEE 519 PME Reports shows Aggregates0% values Very Short Time Voltage...

I have been looking for IEEE519 reports from PME for PM8000 device,report generated for Last 7 days.but not getting 0% aggregate value on Individual & THD. and V1,V2,V3 values are blank for Very Sh...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1056 0 3
Latest Reply: Charles_Murison

Solved
DCarlson
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PM5563 Time Sync/Timezone

We have two meters onsite which appear to be configured exactly the same. One has the correct time on the display, while the other does not (showing UTC instead of local time).The only difference I can...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1272 0 3
Latest Reply: DCarlson

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