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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6721 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8813 3 1
Latest Reply: Charles_Murison

Solved
rambo007
rambo007

Datacenter power metering

What kind of solution to measuring power consumption in a rack do you guys use? im looking at several solutions but using a PDU with metering seems so expensive that it kind eats any gains from billing...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1101 0 1
Latest Reply: Mehran_Mehrnia

Solved
JayangaDivya
JayangaDivya Explorer

EM1000 meter communication

Hi, I checked the EM1000HLCD meter through the mod scanner. then it works properly. but another third-party monitoring system did not show data. what is the error?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3461 0 5
Latest Reply: Robert_Lee

Solved
Andy_Hubert
Andy_Hubert Contributor

PM8000 High Speed Metering

I have a customer here who has some PM8000 meters, they would like to read the HS values from the modbus registers shown below.In Demo mode these do not seem to update any faster than 1 second.Has anyo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2940 0 7
Latest Reply: Mehran_Mehrnia

Solved
Mariani
Mariani

Issue with ION7650. It doesn't boot completely.

Good mornig!We have an ION7650 with a problems to boot. When we turn on the power supply, the equipment receives the supply and starts the booting but it doesn't boot completely. The equipment stays in...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6423 0 15
Latest Reply: Mehran_Mehrnia

Solved
Imran_Malik739
Imran_Malik739

Power Analyzer ION 8000

Please find an analyzer which is IEC 61850 (PRP) compliant + capable for recording power abnormalities (Power Dips)/Voltage fluctuation less then the sampling rate of 100ms* .
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1263 0 3
Latest Reply: Mehran_Mehrnia

Solved
riz1786
riz1786

PME2022 stopped showing data

I am facing issue with PME2022..till now it was working fine but for past 2 days its not showing data..only thing windows server got updated. what could be the reason. Please help me to sort out the is...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1042 0 1
Latest Reply: Mehran_Mehrnia

Solved
Horacio1
Horacio1 Explorer

Accusine PCS+ parallel connection

Hello Community, question about the parallel connection, in the installation manual it is just mentioned the modbus serial through RJ45 connector pin-out, but the manual doesn't mention anything about ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1008 0 1
Latest Reply: Yan_Zhang

Solved
Yarom
Yarom Troubleshooter

What are the limitations of using PM8000 as a Modbus gateway

Hello, I know that we can use the PM8240 (any PM8000) as Modbus RTU to TCP gateway. The question is are there limitations? Cases that we should not use it so? We have a TAPCON device for an MV Tr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1895 0 6
Latest Reply: Mehran_Mehrnia

Solved
PatrickDumas
PatrickDumas Champion

Discover PowerLogic PowerTag A9MEM1560 Zigbee sensor on RP-C (EBO 4.0....

How to "clear" (or reset) PowerLogic PowerTag A9MEM1560 Zigbee sensor so it can be discovered on RP-C (EBO 4.0.1.86) via the USB Zigbee dongel? PowerTag is connecting successfully to Smartlink SI-B co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5029 0 8
Latest Reply: AliC

Solved
Meterman
Meterman

Wiring type

What Belden wire# do I use for extending HDPM6000 series CT wires and on 8000series CT wires?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
955 0 1
Latest Reply: Mehran_Mehrnia

Solved
Miyai
Miyai

Replacement of BCPM parts

Hello, Unable to measure current in one circuit with BCPMA084S. We believe that one CT unit has failed. If this is the case, to what extent should parts be replaced? Replace only the CT board? Or ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1324 1 1
Latest Reply: Charles_Murison

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