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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3425 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2749 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2936 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3071 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4916 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7064 3 1
Latest Reply: Charles_Murison

Solved
Farid_Yauri
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PM55/56/5700 maximum connections simultaneously with DNP3 and Modbus T...

Hello! I have a question what is the maximum connections the PM55/56/5700 meters support working with DNP3 over ethernet and Modbus TCP at the same time? I know that Modbus TCP protocol supports 32...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1407 0 3
Latest Reply: edwardleonc1

Solved
bapaza_facogemi
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SIGNAL CT PROBLEM - ACTIVE FILTER PCS+ 300A ACCUSINE

Hi everybody, We have a problem with the AccuSine PCS+ 300A active filter. On screen we have a message of clipped CT signal and this disables the operation of the active filter, I attach images. The ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1016 0 1
Latest Reply: caimin_pan

Solved
jin1
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I have a question regarding the PM8240 IEC61850 Digital Inputs (DI)

Hello, I have a question regarding the PM8240 IEC61850 Digital Inputs (DI). When the PANEL ON is activated, the DI State remains in the OFF state, but the Count increments by +1. Why does the state no...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1309 0 5
Latest Reply: Charles_Murison

Solved
Stoev
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Powertag R200 - connecting problem

Hello, I have problem with connecting Powertag R200 to panel server PAS600L. When I tried it for the first time, everythink was fine and the connection was succesfull. I turn off the power supply of th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
878 0 1
Latest Reply: Eric_HAVAS

Solved
Boris_Horvat
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PowerTag Disable Alarms

Hello. I have more PowerTags and one PowerTag Link.In web page of PowerTag Link there are some preconfigured alarms.For example: Current Alarm 45% of the Nominal Current.I deleted all alarms from setti...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5504 0 13
Latest Reply: Romain_Polette

Solved
Hoanganh1
Hoanganh1

I lost password 4/6 devices pm5350 in factory

My factory is using pm5350 have 6 devices but i lost password 4 devices. Help me back door password, i have picture and seri number of device. Thank!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
627 0 1
Latest Reply: Charles_Murison

Solved
Turbo565
Turbo565

Quality Control in Mexico

What happened to quality control at Square D? I guess it went away when they moved to Mexico. Brand new MCC with factory wiring mistakes, and loose connections, and loose fuse holder clips. Come on peo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
751 0 1
Latest Reply: Charles_Murison

Solved
sarfraj
/html/rank_icons/Ensign.png sarfraj

PME VISTA screen Energy meter values

Hi @Ramasamy_N My energy meter Power and Energy values is in Mega Watts(MW) and Mega Watts hours (MWh), In my PME vista screen I'm getting Values in Watts and Watt hours. I want same Value in my PME...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1172 0 4
Latest Reply: Charles_Murison

Solved
Smartwatt12
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Conversion of register in float32 to real

I need help with reading PMxxxx registers in float32.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
835 0 1
Latest Reply: Charles_Murison

Solved
Merr
Merr

Smart meter calibration Certificate lost

Hello everyone! Somebody can help me to send a copy of my PM5110 smart meter calibration certificate, please I have lost it and I need it for an enviromental audit. The serial number is: 540060363893 a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
685 0 1
Latest Reply: Charles_Murison

Solved
rromerog7116
rromerog7116

ION7650 DOES NOT ALLOW A NETWORK SWITCH TO READ MAC ADDRESS

INTERFASE ION7650 WAS CONNECTED TO A SWITCH AND WAS WORKING FINE, WHEN IT DEPARTMENT CHANGED NETWORK SWITCH NOW INTERFASE ITS OFFLINE. IT REVIEWD AND SWITCH DETECTS THE CONNECTION ON PORT BUT CAN NOT R...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
621 0 1
Latest Reply: Charles_Murison

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