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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5308 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3258 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3124 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3359 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5165 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7315 3 1
Latest Reply: Charles_Murison

Solved
tak20
Crewman tak20

Firmware upgrade for PM5561 from V10.1.0.0

Hi, We have a number of PM5561 with a current firmware version of V10.1.0.0. We have tried to upgrade to V12.0.4 (which is the lowest firmware version we have been able to find) using the upgrade tool,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1821 0 4
Latest Reply: tak20

Solved
ghulamshoaib
Ensign ghulamshoaib

PM2100 CT primary change via Modbus

Hello Everyone, I have connected PM2100 with Siemens S7-1200 via CM1241 RS485 Module. I can read the data from PM2100 without any problem. Now I want to change the CT Primary via PLC. can anyone tell m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4244 0 10
Latest Reply: Isaacbrasil

Solved
Veronika1
Ensign Veronika1

PM5560 device log export

Hi everyone! I hope you're doing well.I need to establish a point-to-point connection between my PC and a PM5560 to export the logs. But I think I'm not filling out the HTTP parameters properly. When I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2567 0 8
Latest Reply: DedySuhendra

Solved
Mannguyen
Lieutenant | EcoXpert Master Mannguyen Lieutenant | EcoXpert Master

PCS+ power comsumption

Hi all, Most customers ask, "What is the Power consumption of PCS+ ?'' ''Does it consume much power?'' ''How much is the percentage of consumption compared with PCS+'s rating?''... Please anyone help t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1937 0 3
Latest Reply: Yan_Zhang

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

PM8000 PRP Protocol

Good day Team, Do you know if PM8000 support PRP Protocol. I see from the manual mentions that the RSTP network loop technology nothing about PRP. Do we have a meter that can support this? Thanks Gl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
683 0 1
Latest Reply: Charles_Murison

Solved
Ray_Chang_EPEC
Lieutenant | EcoXpert Master Ray_Chang_EPEC Lieutenant | EcoXpert Master

ION Meter alram time display

Hi all: Is it any chance that alarm times can show to ms on ion Meter? For some alarm that is very short only display 00:00:00 on ion Meter
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1030 0 1
Latest Reply: Charles_Murison

Solved
TewfikBoudiba
Commander TewfikBoudiba Commander

Firmware download issue

Hello everyone, Since few days I have issue when trying to get the latest firmware for ION9000. When using this link : https://download.schneider-electric.com/doc/ION9000_meter_FW_v004.005.000/ION9000...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1206 0 2
Latest Reply: TewfikBoudiba

Solved
Wgreeff
Wgreeff

How to moniter the digital inputs of the PM8000 on EBO

Hi I cant get the Gigital Inputs monitering on EBO and the modbus register says to use 2400 but that is not working can someone help please
EcoStruxure Power & Grid icon_circle Metering & Power Quality
968 0 1
Latest Reply: Mehran_Mehrnia

Solved
BretNufer
BretNufer

PM5560 following Firmware update webpage can't be reached

I've purchased 29 PM5560 meters to update from PM800's Installed 23 so far, connected 9 to network so far. of those 9, 3 were at FW 2.8.3, the other 6 were at 4.1.8 different webpage structure, securi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1311 0 2
Latest Reply: BretNufer

Solved
SESA528
Commander SESA528 Commander

IM400 & IFL12MC

My customer electrical system installing IM400 & IFL12MC for Insulation Monitoring for application DC I want know. Can i testing ( simulation) for testing fault current for IM400 & IFL12. Tha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1082 0 3
Latest Reply: SESA528

Solved
PhanuphongWONGPUNSEE
PhanuphongWONGPUNSEE Cadet

In query for EM2357 Internal Memory

Hi everyone, We have won a big project to supply busway in data center. EM2357 Power meter is a part to be supplied. Go to the point! I have a challenging question from customer, that I can't find ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1267 0 1
Latest Reply: Jesus_Diaz

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