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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3713 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2889 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3014 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3185 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5000 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7153 3 1
Latest Reply: Charles_Murison

Solved
Weimin
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Problem with ION9000 latest firmware ver 004.005.000

I have problem with ION9000 latest firmware ver 004.005.000 to connect remote display METSEPM89RD96. The display keeps looping between Connecting - Downloading application 004.006.008 - Error. This rem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2567 0 10
Latest Reply: Charles_Murison

Solved
tak20
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Firmware upgrade for PM5561 from V10.1.0.0

Hi, We have a number of PM5561 with a current firmware version of V10.1.0.0. We have tried to upgrade to V12.0.4 (which is the lowest firmware version we have been able to find) using the upgrade tool,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1751 0 4
Latest Reply: tak20

Solved
ghulamshoaib
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PM2100 CT primary change via Modbus

Hello Everyone, I have connected PM2100 with Siemens S7-1200 via CM1241 RS485 Module. I can read the data from PM2100 without any problem. Now I want to change the CT Primary via PLC. can anyone tell m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4106 0 10
Latest Reply: Isaacbrasil

Solved
Veronika1
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PM5560 device log export

Hi everyone! I hope you're doing well.I need to establish a point-to-point connection between my PC and a PM5560 to export the logs. But I think I'm not filling out the HTTP parameters properly. When I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2499 0 8
Latest Reply: DedySuhendra

Solved
Mannguyen
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PCS+ power comsumption

Hi all, Most customers ask, "What is the Power consumption of PCS+ ?'' ''Does it consume much power?'' ''How much is the percentage of consumption compared with PCS+'s rating?''... Please anyone help t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1806 0 3
Latest Reply: Yan_Zhang

Solved
Gladwin
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PM8000 PRP Protocol

Good day Team, Do you know if PM8000 support PRP Protocol. I see from the manual mentions that the RSTP network loop technology nothing about PRP. Do we have a meter that can support this? Thanks Gl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
662 0 1
Latest Reply: Charles_Murison

Solved
Ray_Chang_EPEC
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ION Meter alram time display

Hi all: Is it any chance that alarm times can show to ms on ion Meter? For some alarm that is very short only display 00:00:00 on ion Meter
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1004 0 1
Latest Reply: Charles_Murison

Solved
TewfikBoudiba
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Firmware download issue

Hello everyone, Since few days I have issue when trying to get the latest firmware for ION9000. When using this link : https://download.schneider-electric.com/doc/ION9000_meter_FW_v004.005.000/ION9000...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1131 0 2
Latest Reply: TewfikBoudiba

Solved
Wgreeff
Wgreeff

How to moniter the digital inputs of the PM8000 on EBO

Hi I cant get the Gigital Inputs monitering on EBO and the modbus register says to use 2400 but that is not working can someone help please
EcoStruxure Power & Grid icon_circle Metering & Power Quality
933 0 1
Latest Reply: Mehran_Mehrnia

Solved
BretNufer
BretNufer

PM5560 following Firmware update webpage can't be reached

I've purchased 29 PM5560 meters to update from PM800's Installed 23 so far, connected 9 to network so far. of those 9, 3 were at FW 2.8.3, the other 6 were at 4.1.8 different webpage structure, securi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1282 0 2
Latest Reply: BretNufer

Solved
SESA528
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IM400 & IFL12MC

My customer electrical system installing IM400 & IFL12MC for Insulation Monitoring for application DC I want know. Can i testing ( simulation) for testing fault current for IM400 & IFL12. Tha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1036 0 3
Latest Reply: SESA528

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