PM5561 meters with firmware 10.1.0.0

[Gladwin]

Good day, Team,

I got the below message from my customer .

have any one of you got a similar query below and how was it solved .

"We have received a network security vulnerability report that highlights all our Schneider Power Meters as having sever vulnerabilities.

We are progressing with upgrading firmware on most, but the PM5561 meters with firmware 10.1.0.0 apparently cant be upgraded. Others which have version 10.6.x can be upgraded and we are doing that.

Please can you provide me with firmwares that can be used to upgrade the meters, or are you able to take them back and give me new ones that can be upgraded to meet the security requirements?"

[Charles_Murison · Accepted solution]

Hello @Gladwin ,

Each region/country will have different process, requirements, warrantees so a generic statement would not be possible here. What I can say is to reach out to your local country's sales team to determine what options are available for the customer. 

Regards,

Charles