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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Solved
DCarlson
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PM5563 firmware downgrade from 4.3.2

If a meter is at firmware 4.3.2 or 4.3.4 can it be downgraded to 4.2.5 or 4.2.1 seeing as there is a cyber security fix at 4.3.2? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
979 0 2
Latest Reply: DCarlson

Solved
oguzyazan
oguzyazan

Reading Data Recorder Module Data from ION 7410 Device

Hi, I would like to read recorded data from the ION 7410 device. I could not see any information about the reading recorded data in the documentation. When I connected to device with FTP, there is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1526 0 5
Latest Reply: Charles_Murison

Solved
Miyai
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【HDPM6000】For measurement of current only

Hello, Is there any way to measure current with the HDPM6000 with no voltage applied? I am looking to measure only current circuits with HDPM6000 to replace BCPM C type.However, we are looking for a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
924 0 3
Latest Reply: Mehran_Mehrnia

Solved
Miyai
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【HDPM6000】 corner-grounded delta systems

Hello, Why should HDPM6000 not be used for corner-grounded delta systems? The manual says it can be applied if it is for ungrounded delta. The manual states that the wiring for phase B at that time s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
820 0 1
Latest Reply: Mehran_Mehrnia

Solved
SantiagoAlvarez
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Power TAg for two phase Load

Is it possible to measure a 220 VAC (VLL) load (two-phase) with a 3-pole Powertag sensor A9MEM1543? How can I measure energy with PowerTAg for loads with 2 phases? @Anonymous user please.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
638 1 1
Latest Reply: Romain_Polette

Solved
Chriskero
Chriskero

CONECTION PM8000 - PLC WITH MODBUS TCP/IP

Good, I am looking to read various values of power, voltage and current from the PM8000 using the modbus tcp IP protocol, it turns out that the registers are according to the MODBUS mapping of the PM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1140 0 1
Latest Reply: Mehran_Mehrnia

Solved
tecnica_ingenie
tecnica_ingenie

Error al actualizar firmware ION7400

Estoy pasando de la versión 2.1 a 4.0 y me detiene el error RMP framework. ¿Como soluciono?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
786 0 1
Latest Reply: Mehran_Mehrnia

Solved
jonathanzamban
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Hardware Support - CM4000 Power Meter

We have 8no. CM4000 power meters installed onsite. They are daisy-chained over RS-485 (4-wire) to an EGX150 unit (all within the same panel). Some of these units simply stopped responding to the EGX'...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1284 0 3
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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Power meter ride-through time

Hi All, Would like to inquire what is the ride-through time for a power meter? Referring to the datasheet below, does it mean the meter has a battery inside which can keep the internal clock alive fo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1239 0 2
Latest Reply: Stuart_Cheng

Solved
Madleen_Laclef
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Vigilohm - Your Essential Assets

Here is a summary of our essential assets on Vigilohm Insulation Monitoring Devices. Promote & Sell Assets Vigilohm Catalogue: Includes application information, selection guide, product datashe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 4
Latest Reply: Romain_Polette

Solved
TS_Ting
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Changing External Numerical Module value by Modbus using Float data ty...

How do I set up PM8000 so that I can write a floating point by Modbus to an external numerical module? I want to compare this against a measured value to trigger data recording.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
934 0 3
Latest Reply: Charles_Murison

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