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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2570 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2401 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2760 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2817 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4560 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6834 3 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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Power meter ride-through time

Hi All, Would like to inquire what is the ride-through time for a power meter? Referring to the datasheet below, does it mean the meter has a battery inside which can keep the internal clock alive fo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1261 0 2
Latest Reply: Stuart_Cheng

Solved
Madleen_Laclef
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Vigilohm - Your Essential Assets

Here is a summary of our essential assets on Vigilohm Insulation Monitoring Devices. Promote & Sell Assets Vigilohm Catalogue: Includes application information, selection guide, product datashe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2773 2 4
Latest Reply: Romain_Polette

Solved
TS_Ting
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Changing External Numerical Module value by Modbus using Float data ty...

How do I set up PM8000 so that I can write a floating point by Modbus to an external numerical module? I want to compare this against a measured value to trigger data recording.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
958 0 3
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
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How to setup and configure ION8650 to send alert (voltage disturbance ...

Hi Expert,I kindly need advice how to setup and configure the ION8650, when there is a sag/swell (voltage disturbance detection), will send notification to user via SMS (short text message) to user's h...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1037 0 2
Latest Reply: Charles_Murison

Solved
Tomohiro-Okada
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ION9000 repeats powering up and down

Hi, Our customer asks us to update the firmware because the ION9000 sometimes automatically repeats powering up and down. (It’s not only one PQM, but some ION9000 units at the customer site are showi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
970 0 4
Latest Reply: Tomohiro-Okada

Solved
Itch
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A9MEM3255 energy meters connected in series

I have 2 x A9MEM3255 energy meters connected in series with one CT per phase on a switch board. The problem I am experiencing is the current reading on the display of the meters are not the same value....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1198 0 3
Latest Reply: Mehran_Mehrnia

Solved
ArmandV
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Analogue input on ION7650 vs ION9000

Hi All,We recently replaced a faulty ION7650 meter with an ION 9000 meter.The ION 7650 meter was reading an analogue signal. We therefore fitted the ION9000 meter with an analogue expansion card (METSE...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1748 0 6
Latest Reply: ArmandV

Solved
Sabyasachi
Sabyasachi

IEM 3255 Not giving consistent pf values.

Hi All, I am facing an issue with reading the RS485 data with the IEM 3255 Energy meter. When I am trying to see the pf from the meter screen itself, it's showing me as -0.84 as shown in the image.Mete...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
911 0 2
Latest Reply: Mehran_Mehrnia

Solved
johannvd
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EM49xx Setup & Configuration

Good day, An existing installation of an EM4900 multi-circuit meter required monitoring of additional circuits. Existing install had Channel 1 - 20 all as single phase and 21-23 & 24-26 as three ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1143 0 1
Latest Reply: johannvd

Solved
sesa269891
sesa269891 /html/rank_icons/SE-Employee.png

Power logic meter PM5331 Digital output Query

Hi PM5331 meter Digital output not able to control from DCS through Modbus. Can i get Digital output command address or advice how to control digital output from DCS/PLC.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
903 0 2
Latest Reply: sesa269891

Solved
Liangchen1982
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Cal time in ION diagnostic module

Hello SE experts, We have many sites using ION8650 dynamic programming: meters talk to each other through modbus master/slave modules, the master meter poll resource meters data, and doing loss alloc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
663 0 1
Latest Reply: Charles_Murison

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