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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Solved
Liangchen1982
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ION8650 as modbus master/clients connection limitation

Hello SE experts: in Modbus master options modules, the TCP connection maximum is 20. Does that mean ION8650A as a modbus client can talk to 20 modbus master devices? Then how about the maximum 8 et...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
882 1 2
Latest Reply: Liangchen1982

Solved
zmortimer
zmortimer

PM8240 Digital input module config error

Hi,I have 6x PM8240s with digital input modules on site and 3 of them have a config error on the Setup ION and the power light is flashing red. They were working fine but now have stopped working. Zac
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1372 0 5
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION8650 Remote Power Cycle

Hello, Is there a command which can initiate a power cycle on an ION8650, and which can be executed remotely through ION Setup or other software such as PME? Preferably without any additional hardware ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3348 0 9
Latest Reply: Charles_Murison

Solved
rireland_e-tecp
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Download Events from a non ethernet based IN7550

Is it possible to download power events recorded on *stand-alone non-ethernet based ION7550 direct to a laptop via Modbus Master such as an EGX150 or Panel Server. *stand alone = not connected to PM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
737 0 1
Latest Reply: Charles_Murison

Solved
Maaz
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Product Selector for ION7400 is now live!

We are excited to announce that now our Advanced Utility Meter PowerLogicTM ION7400 has its new Product Selector. Build your one-point Utility Feeder Metering solution at ease with the PowerLogi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3104 3 2
Latest Reply: MadleenLaclef

Solved
Ricardo_RM
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Consultation to change firmware to a previous version

Hello community, A few days ago the firmware of some ION7650 was updated to version V416, but the customer noticed that they do not provide communication to some systems that have other than the PME su...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2498 0 7
Latest Reply: Charles_Murison

Solved
Robert_MDIC
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Firmware 4.5.0 upgrade question for PM8000

Hello everyone, I have a question about firmware compatibility across the different PM8000 feature sets. The PM8000 has Essential, Standard, and Advanced feature sets. The Essential and Advanced rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1197 0 2
Latest Reply: DanL

Solved
danielbarrantes
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High Speed Data Recording with ION 8650 B

Hello, I have previously performed high speed measurements with an ION 7650 and with an ION9000, however, currently a client needs to perform these measurements with an ION8650 model B and I have a que...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1638 0 4
Latest Reply: Charles_Murison

Solved
akassabji1
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PM8000 Firmware upgrade path

Hi Experts, We have 40+ PM8000 meters with old firmware versions: 1.2.14, 1.3.1 and 1.4.3. We need to upgrade them to firmware V4.0.0. What's the upgrade path to V4.0.0? Best Regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1780 0 7
Latest Reply: lahiruherath

Solved
CiroF
CiroF

ION 7350 reading Vll give 6553.6

Hi i have an old powerlogic 7350 meter. concatenate voltage of the system is 11.000 V. in the modbus map i can find concatenate in register 40015-18 and the readings need to be divided by 10. The probl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
951 0 3
Latest Reply: Robert_Lee

Solved
Dd4
Dd4

Firmware update of PM 8000

Hi all, I got a firmware update status on my PM8000 power meter. When I tried to update the firmware I got this "No device found". Can someone guide me Here is the error. regarding this matter? The c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1215 0 3
Latest Reply: Robert_Lee

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