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Metering & Power Quality

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5304 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3257 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3120 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3356 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5165 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7313 3 1
Latest Reply: Charles_Murison

Solved
Asif_Khan
Crewman Asif_Khan Crewman

Error 203 and 204 of iEM3350 (Non 4 Quadrant Meters in a Photovoltaic ...

If several meters of reference A9MEM3350 are throwing errors 203/204 which are being used in photovoltaic systems. It is understandable, that this problem is caused by a wiring issue and phase sequence...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1964 0 1
Latest Reply: Charles_Murison

Solved
furkanyilmaz
Crewman furkanyilmaz

ION7400 Data Record Module, Historycal Periodic Datas, Voltage,Current...

ION7400 Data Record Module, Historycal Periodic Datas Hello, I would like to read historical data from my ION7400 device using my own software. Previously, I had read 10-minute historical d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1821 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

IEM3255 - Write to register (function code 16) issue

Hi, I was trying to write CT value (address = 0x7ED, function code: 16 (10Hex)) by Modbus Poll but it doesn't work - I do success to read the registers (frequency, voltage for example without any prob...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5839 1 9
Latest Reply: Ramasamy_N

Solved
furkanyilmaz
Crewman furkanyilmaz

ION7400 Data Record Module, Historycal Periodic Datas

Hello, I would like to read historical data from my ION7400 device using my own software. Previously, I had read 10-minute historical data from my ION7650 device starting at Modbus address 3001. Howe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2770 0 6
Latest Reply: Charles_Murison

Solved
Jagadish
Jagadish

IEEE 519 PME Reports shows Aggregates0% values Very Short Time Voltage...

I have been looking for IEEE519 reports from PME for PM8000 device,report generated for Last 7 days.but not getting 0% aggregate value on Individual & THD. and V1,V2,V3 values are blank for Very Sh...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1197 0 3
Latest Reply: Charles_Murison

Solved
DCarlson
Commander DCarlson Commander

PM5563 Time Sync/Timezone

We have two meters onsite which appear to be configured exactly the same. One has the correct time on the display, while the other does not (showing UTC instead of local time).The only difference I can...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1450 0 3
Latest Reply: DCarlson

Solved
DCarlson
Commander DCarlson Commander

PM5563 firmware downgrade from 4.3.2

If a meter is at firmware 4.3.2 or 4.3.4 can it be downgraded to 4.2.5 or 4.2.1 seeing as there is a cyber security fix at 4.3.2? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1093 0 2
Latest Reply: DCarlson

Solved
oguzyazan
oguzyazan

Reading Data Recorder Module Data from ION 7410 Device

Hi, I would like to read recorded data from the ION 7410 device. I could not see any information about the reading recorded data in the documentation. When I connected to device with FTP, there is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1806 0 5
Latest Reply: Charles_Murison

Solved
Miyai
Lieutenant Miyai

【HDPM6000】For measurement of current only

Hello, Is there any way to measure current with the HDPM6000 with no voltage applied? I am looking to measure only current circuits with HDPM6000 to replace BCPM C type.However, we are looking for a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1110 0 3
Latest Reply: Mehran_Mehrnia

Solved
Miyai
Lieutenant Miyai

【HDPM6000】 corner-grounded delta systems

Hello, Why should HDPM6000 not be used for corner-grounded delta systems? The manual says it can be applied if it is for ungrounded delta. The manual states that the wiring for phase B at that time s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
962 0 1
Latest Reply: Mehran_Mehrnia

Solved
SantiagoAlvarez
Crewman SantiagoAlvarez Crewman

Power TAg for two phase Load

Is it possible to measure a 220 VAC (VLL) load (two-phase) with a 3-pole Powertag sensor A9MEM1543? How can I measure energy with PowerTAg for loads with 2 phases? @Anonymous user please.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
731 1 1
Latest Reply: Romain_Polette

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