Reading Data Recorder Module Data from ION 7410 Device

[oguzyazan]

Hi,

I would like to read recorded data from the ION 7410 device. I could not see any information about the reading recorded data in the documentation.

When I connected to device with FTP, there is a folder named logData. I believe that logData folder may have the data I want to read. But it seems like I have no permission to access the files in that folder. When I try to list the files inside that folder FTP server returns a response says 550 S_errno_EACCES. I'm connecting to the device with User1. Is there a user with required permissions for getting the files in logData folder?

Also I would appreciate any other method than FTP you can offer me for reading recorded data.

Thank you.

[Charles_Murison · Accepted solution]

Hello @oguzyazan ,

The FTP folder logData does not have the information you are looking for. This folder is there for possible future features. To get the logged data I suggest you use the Tool ION Setup (ION Setup). With ION Setup you can use the Data view option to see the onboard logs.

Regards,

Charles

[oguzyazan]

Hi,

I need to get logged data with my own software. So, ION Setup tool is not a solution for me. Is there a way to get logged data with a 3rd party software ?

Thanks.

[Charles_Murison]

Hello @oguzyazan ,

The only open protocol to get data log data at this time is DLMS. The ION protocol is propriety.

Regards,

Charles

[oguzyazan]

Hi,

I tried to connect to the meter with DLMS protocol. I'm using Gurux DLMS library with .NET. I'm getting "Failed to receive reply from the device in given time" error. I think the problem may be the client or server address.

Settings that I used for connection:
Client address: 16
Server address: 1
Logical name referencing: yes
Interface type: HDLC
Protocol: TCP

Thanks.

[Charles_Murison]

Hello @oguzyazan 

have a look at the post by Sanjeet at https://community.se.com/t5/Metering-Power-Quality/DLMS-over-Ethernet-test-client-software/m-p/15468.... Note Sanjeet's screenshot shows hex values.
Following is decimal information:
Client Address: 16
Logical server:1
Physical server: 100
Use Serial port through ethernet: Checked.

Depending on a number of setting on the device you may also need to increase the timeout settings. There are upcoming performance improvements to DLMS in a future firmware release of ION7400 meters.

As noted in previous post, if using Gurux library, it is best to use UTC time.

Regards,

Charles