Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts. Register and secure your Critical IT infrastructure
Device discover fails - SNMP is disabled by default on new APC NMC firmware
Troubleshooting
How to troubleshoot and solve issues configuring the EcoStruxure IT Gateway
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
New versions of the APC Network Management Card (NMC) firmware have the SNMP protocol disabled by default. You cannot discover devices with this new NMC firmware in EcoStruxure IT Expert or Data Center Expert until SNMP is enabled.
Connect to the device using HTTPS or SSH.
Enable SNMPv1 or SNMPv3 on the device.
Run the device discovery in the Gateway or DCE.
Note: The SNMP settings on previously discovered devices are not affected by a firmware update to a version that contains these security updates.
Read more about these security updates to APC devices.