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If the computer where EcoStruxure IT Gateway is installed uses a proxy server to connect to the internet, you must configure proxy settings in the Cloud connectivity > Proxy Settings option in the Gateway user interface.
Use the option to Automatically detect proxy settings first. If detection is successful, the window will close and you can proceed to register with EcoStruxure IT. If detection fails, you can verify the proxy settings in a browser.
Verify the gateway’s connection to the EcoStruxure IT server
If the connection to the server is unsuccessful, a ‘no internet connection’ error is displayed. If the connection to the server is successful, the page displays status, supported country, and link information if any.
In this case, the gateway communicates using HTTPS, so you would choose one of the HTTPS PROXY IP addresses and enter it in the gateway’s proxy settings.
In some cases, the pac file might look like this:
/*---HTTPS PROXY---*/
if (url.substring(0,6) == "https:")
return return_httpsProxy;
The “return_httpsProxy” is a variable or “var”, usually set near the beginning of the document: