Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
My device name didn't update in the Gateway after I changed it
Troubleshooting
How to troubleshoot and solve issues configuring the EcoStruxure IT Gateway
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The device name is polled during the discovery process only, not during a regular polling period. If you change the name of a device after it has been discovered in the Gateway, the new name will not appear in the device list automatically.
To manually update device atrributes in Gateway versions 1.8.1 and later:
Log in to the Gateway.
Go to the device and click the Details tab.
Click Retrieve details.
In previous Gateway versions, rediscover the device to update its name.
In general, static values for device attributes are only polled at discovery, for example, the items on the device details page. Sensor measurements are polled during the regular polling period.