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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2914 4 12
Latest Reply: diego_macario_m

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2574 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2842 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2930 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4726 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6936 3 1
Latest Reply: Charles_Murison

Solved
Nicholas_Brown
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PM8000 - Extended Waveform Capture

In the PM8000 user manual, there is a reference to the meter having "Extended Waveform Capture" capability. Looking at the Waveform Recorder Modules in Designer, I do not see the settings necessary to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3545 0 6
Latest Reply: Nicholas_Brown

Solved
swil
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Com'X 210 The box is starting

While adding about 40 Schneider serial meters to a Com'X and then changing local IDs to match slave IDs, remote communication to the device was lost. Minutes later, the Com'X webpage showed "Welcome to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1367 0 1
Latest Reply: Charles_Murison

sesa205780_brid
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ION9000 LVDC references are now open for commercialization !!!

The ION9000 Low Voltage DC Power Supply option is the latest addition to the ION9000 series extending the flexibility of the offer by: Addressing applications in Critical Power facilities that operate...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1226 2 0

2021-04-14

Solved
sesa108084_brid
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ION9000 PQ Alarm in Modbus and IEC61850

Good day What is the simplest way to read PQ alarm (ie: sag/swell, magnitude, duration, time/date) from ION9000 when using 3rd Party Software?Since, those are not available in modbus/iec61850 native re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1498 0 1
Latest Reply: Charles_Murison

Solved
Daniel_Brandao
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Advanced Metering - True Reliability blog post

Hi everyone, I wrote this blog post as the first of a series to clarify our value props for Advanced Metering: True Reliability, Tangible Results and Wide Versatility: https://blog.se.com/power-managem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3009 2 1
Latest Reply: Charles_Murison

Solved
Caglar_Abatay
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ION9000 Big Reactive Power Difference

Hello, At our customer's facility there is a problem about Reactive Power Difference. I tried to draw a schema, you can see below. Iskra and ION9000 use a common current transformer. What is you...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3877 0 12
Latest Reply: Caglar_Abatay

Anonymous user
Anonymous user

SERIAL CONNECTION BETWEEN PM5100 series and A9MEM3150

Dears All, Can I make serial connection between PM5100 series and A9MEM3150? If it is possible, what are the max. quantity? Thank you so much for your support. B&R Ayşegül
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1591 0 3
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION9000 UPGRADE FAILED

Dears hello, I want to upgrade firmare version of ION9000 by using ION Setup Latest Release (Version v3.2.21062.04) I have met with a fault in the attachment. Could you help me, how can I solve the pr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1556 0 2
Latest Reply: Anonymous user

Solved
SESA528
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Memory PM5560

Hi team, My customer using PM5560 for tariff. Now, they just only logging Energy (kWh del). So, with memory 1.1Mb of PM5560. I want know, when will Memory PM5560 full? 1 week, two week, or 1 month?...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2940 0 3
Latest Reply: SESA528

Solved
Arsyad_Azhari
/html/rank_icons/Lieutenant_JG.png Arsyad_Azhari

QR Code Scan of the Meter cannot viewed by User

hello everyone, i have this issue i have been showing the QR Code feature to User by my phone (i am the first scanner of the meter)after that, User wants to collect data from meter by using QR Code Fea...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1767 0 3
Latest Reply: Arsyad_Azhari

Solved
mimi1002
/html/rank_icons/Ensign.png mimi1002

ION9000 Battery low event

Hi all, Do me a help please. I using the PME2020 and connect the ION9000 Power Meter.When i was first connect the ION9000 from pme2020, found a 'battery low' Event in Power meter.and a few days later, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1711 0 3
Latest Reply: Charles_Murison

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