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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5087 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Stuart_Cheng
Stuart_Cheng Contributor

Service Kit for PCSn

Hello All, Recently some customers are asking about the Service Kit for PCSn. Does anyone have this kind of BOM list? I do find the BOMs list for PCS+, but not sure if they share the same reference...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1739 0 1
Latest Reply: Arunprasad

Solved
Anonymous user
Anonymous user

Power Quality Metering Recommendations?

I am in need of getting some new PQ meters at work, both for energy monitoring and troubleshooting. I was wondering if anyone here has utilized them and have any for or against recommendations.More spe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2127 0 1
Latest Reply: Charles_Murison

Solved
jryang_SAM-A
jryang_SAM-A

How to Setting the SNTP of IEC61850?

HI Everyone I am reading ION8650 Data using IEC61850.If NTP and SNTP time synchronization is performed on the ION8650, is there any work that needs to be done separately?Or is it done if I set NTP and ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2280 0 2
Latest Reply: jryang_SAM-A

Solved
berickson
berickson

Connecting to ION 8650 via Direct Ethernet Connection

Hi Team, Is it possible to establish a direct ethernet connection between an ION 8650 and ION setup? If so, are there any instructions on how to do this? I've heard it is possible, but I'm having troub...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2385 0 1
Latest Reply: Charles_Murison

Solved
Ray_Chang_EPEC
Ray_Chang_EPEC

what will meter do when a data is full?

Hi all: I got a problem asked by enduser that what will meter do when a value is full? Like when kwh is reach its full value, will it restart from 0 or it will stop at full? I'm using PM5350 in this ca...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3085 0 6
Latest Reply: Ramasamy_N

Solved
Arsyad_Azhari
Arsyad_Azhari

read and describe phase angle from PM5300

Hi All, i want to ask about how to read and describe this datai want to want to draw phasor diagram from this data how to read it and how to describe it into phasor diagram ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3826 0 7
Latest Reply: Arsyad_Azhari

Solved
swil
swil

Rayliegh METSEEMD461R LVCT setup issue - positive power a and c phase

Hi, When working with a Schneider issued Rayleigh METSEEMD461R LVCT meter using the quick click 3-in-1 LVCTs (e.g. METSECTV25006), in some cases it was not possible to get positive power on each phase ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5037 0 4
Latest Reply: swil

Solved
sesrikanth
sesrikanth

Modbus RTU Device not returning Function Code and Device Address conne...

Hi, I am using SBO 3.1 with SmartX Ccontroller AS-P. I have few RTU modbus devices connected to the controller and trying to get data and not successful. After examining trace log, I see the device is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5161 0 5
Latest Reply: CraigEl

Solved
Veronika1
Veronika1

CL110 installed on busbar

Dear experts, Can I install a CL110 sensor on a busbar instead of a TH110? I have a client who wants to use the CL110 sensors on the busbars of his MV switchgears to be able to change the sensor's ubic...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2701 0 2
Latest Reply: Yarom

Solved
Miyai
Miyai

【ION9000】How to enable RSTP function

Hello, Could you please advise how to ”enable RSTP” of ION9000. I'm tried to enable it in the follow, but it doesn't succeed. 1) I have selected to enable RSTP from "Ethernet Port Enable Setup" in "set...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1785 0 2
Latest Reply: Miyai

Solved
suzuki-takahir_1
suzuki-takahir_1

PM5000 Modbus update rate via Ethernet

Hello everyone,Our customer would like to read real time current and power values at high speed update rate of PM5000's Ethernet (Modbus TCP) by their PLC etc. (PM5320, PM5560 etc.)It seems that PM5500...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2568 0 3
Latest Reply: suzuki-takahir_1

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