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Iain Pickles

Lt. Commander

‎2025-07-15

Company :

Integrated Energy Management Solutions Ltd

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solutions_iems-

ION9000 Onboard Event Log - Ethernet Alarms

I have a customer who is seeing regular Ethernet alarms in the ION9000 meter event log. The alarms are associated with FTP & Telnet for USER0 and appe...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

96 0 1

2025-07-04 04:53 AM

solutions_iems-

PM5560 Rogue DHCP IP Address

I have recently installed 12 no. PM5560 power meters on a site and connected all to the site LAN configured for DHCP. Of the 12 no. power meters, 10 n...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

276 0 1

2025-05-23 02:17 AM

solutions_iems-

M221 Firmware Upgrade Issue - Machine Expert Basic 1.3 Build 215

My laptop recently ugraded to Machine Expert Basic 1.3 (build 215) using the software update tool. Since doing this I have experienced the following p...

Industrial Automation icon_circle Modicon PAC Forum

369 0 0

2025-03-21 03:45 AM

solutions_iems-

Com'X210 & IEM3255

Please help! I have a Com'X210 (v6.8.7) connected to 16 no. IEM3255 (9600 None) meters but 4 no. of the meters do not return any values when viewed th...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

337 0 2

2025-01-17 04:07 AM

solutions_iems-

How to access a Com'X200 with firmware version 2.2.1

I have a customer with a Com'X200 server running firmware version 2.2.1 and I have been asked to change the FTP server settings. I have tried to conne...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1487 0 7

2024-03-22 08:29 AM

solutions_iems-

ION7550/ION7650 LCD Display

Is it possible to repair/replace faulty LCD displays on ION7550/ION7650 PQ meters? Or is it a case of replace with PM8000/ION9000? I have a customer w...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1750 0 2

2021-07-12 01:39 AM

solutions_iems-

Com'X510 not displaying historical data

I have a Com'X510 (v6.5.4) that is connected to 22 no. IEM2155 meters and 2 no. Smartlink over Modbus Serial and 15 no. IEM2155 and 1 no. Smartlink ov...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

604 0 1

2020-11-10 03:47 AM

solutions_iems-

Com'X510 Historical Data Export

I have a Com'X510 (v6.6.5) which my customer is using to log data from PM5110 power meters. When he does a manual export of historical data to a CSV f...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

758 0 1

2020-08-27 06:00 AM

solutions_iems-

PM5110 Negative Energy Value

I have a PM5110 power meter that has decided to change an import energy value into an export energy value. On 12th July at 12:30, the energy reading w...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

3620 0 2

2020-08-10 02:12 AM

solutions_iems-

ComX210 & CSV Files

I have two Com'X210 (v6.5.4) installed within a single site. Each is connected to a different Modbus RTU network having custom models, both are measur...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1027 0 4

2020-02-11 06:55 AM

solutions_iems-

Com'X200 (EBX200) Firmware

What is the latest firmware release for the Com'X200 and can it be upgraded with Com'X210 firmware?

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1570 0 13

2020-01-31 02:16 AM

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