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Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Posted: 2021-06-02 04:57 PM . Last Modified: 2021-06-03 04:51 AM
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Hi! I'm having issues with the factory issued CT's in the Panel Retrofit Unit. They're pulling in fine to the Head Unit but the Retrofit Panel solution is not recognizing them at all even though all instructions were followed for install. Can't seem to find any troubleshooting or set up instructions for these online. Thanks!
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Hello @csfinley1 ,
Did you try contacting technical support (se.com -> support ->contact support)? Were you able to figure out what was going on?
Regards,
Charles
Link copied. Please paste this link to share this article on your social media post.
Hello @csfinley1 ,
Did you try contacting technical support (se.com -> support ->contact support)? Were you able to figure out what was going on?
Regards,
Charles
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