Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Important Announcement: Community Back to Full Functionality

Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.

How can I configure the IEEE 519 module in the ion 7400 meter?

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • How can I configure the IEEE 519 module in the ion 7400 meter?
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
299
Ramasamy_N
Commander Ramasamy_N Commander
75
DanL
Captain DanL Captain
72
Robert_Lee
Captain Robert_Lee Captain
67
View All
Related Products
product field
Schneider Electric
EcoStruxure™ Power Monitoring Expert
product field
PowerLogic
PowerLogic ION7400 series

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Solved
John_
Crewman John_
Crewman

Posted: ‎2021-07-27 07:14 AM

0 Likes
7
1771
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-07-27 07:14 AM

How can I configure the IEEE 519 module in the ion 7400 meter?

 

Very good to everyone.
I have a problem with the configuration of the @ION7400 @ION7000 to generate the power quality reports, it sends me an error that is shown in the  following image,

Hint:

 

In the VISTA it sends me another error about this standard @Power Quality,

 
 
 
 
 
Hint:

 

@ links to members, content

image.png@Power Quality

Image of a previous @ION Setup version mentioned in the manual, where the IEEE 519 module could be configured

image.png

Image of ION Setup @ION Setup 3.1.19, you do not have to configure IEEE 519 of @Power Quality

image.png

 

According to the ION @ION Setup manual it has the way to configure but in versions 3.1 and actucal 3.2 it does not have this option, in any case maybe in version 3.016 someone can provide it to me or how could I configure the framework ieee 519 in ION 7400 @ION7000, thank you very much for your attention.

 

@Power Quality

@ION Setup

  • Thumbnail of EcoStruxure™ Power Monitoring Expert
    Schneider Electric
    EcoStruxure™ Power Monitoring Expert
  • Thumbnail of PowerLogic ION7400 series
    PowerLogic
    PowerLogic ION7400 series
View products (2)
Labels
  • Labels:
  • ION Setup
  • ION7000
  • Power Quality
Tags (2)
  • Tags:
  • english
  • Englsh
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2021-08-02 04:34 PM

3 Likes
1
1709
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-02 04:34 PM

Hello @John_ ,

 

In ION Setup, with the setup assistant close, if you right click on the meter in the left hand panel, and select properties, there should be a pop-up. One tab on this popup should be display, what is the option you have for your meter? If you change the display, does the Setup assistant give you the option you desire? If not I strongly recommend contacting technical support (se.com->support->contact support) to begin a case to troubleshoot. Tech support my ask for a packet capture between ION Setup and the meter from before ION Setup connects to the meter until after you select the Advanced PQ tab. Wireshark is an example of how you can capture that information.

 

7400_display.jpg 

 

Regards,
Charles

L4 Prime for Advanced metering and Utilities

See Answer In Context

Tags (1)
  • Tags:
  • english
Reply
Replies 7
Tom_Stevenson
Picard Tom_Stevenson Picard
Picard

Posted: ‎2021-07-27 11:31 AM

0 Likes
1
1757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-07-27 11:31 AM

Hi John

 

What is the firmware version and the framework version?

 

Thanks


Tom

Tags (1)
  • Tags:
  • english
Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2021-07-27 12:00 PM

0 Likes
4
1755
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-07-27 12:00 PM

Hello @John_ ,

 

The screen shot below is for ION9000T but the steps would be the same
Power Quality -> Advanced PQ -> 519 -> EditIEEE519.jpg

Clicking the edit button should bring up a window for IEEE 519 Configuration where you can set the voltage, short circuit current, demand current.

There could be a few different reasons why your version of ION Setup does not look the exact same as mine. Version of ION Setup is a start. Anything below V3.2 is old. V3.2 itself has a number of versions. The build number can give you a hint when your version is from, V3.2.21XXX is released this year. If your version of ION Setup is recient, the next place to look is firmware version as Tom said. Old versions of firmware such as V1.4.3 may not have had the capacity to include multiple PQ standards on the meter at the same time. Later versions of firmware and templates included the modules required to support IEEE519. The modules do need to be configured and activated before meter will calculate required information for the PME reports.

 

Regards

Charles

L4 Prime for Advanced metering and Utilities
Tags (1)
  • Tags:
  • english
Reply
John_
Crewman John_
Crewman

Posted: ‎2021-08-02 07:19 AM

0 Likes
0
1724
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-02 07:19 AM

Hi @Tom_Stevenson

 

The ION7400 version is:

 

image.png

 

Thanks for your support.

 

John

 

 

Tags (1)
  • Tags:
  • english
Reply
John_
Crewman John_
Crewman

Posted: ‎2021-08-02 07:31 AM

0 Likes
3
1721
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-02 07:31 AM

Hi @Charles_Murison.

 

Well, the version that I have of the ION setup is the last one, previously it was with the IONSetup version v3.1.19095.01, it did not appear there either because I decided to install the latest version which is: IONSetup v3.2.21188.01, in the same way it does not appear to me now in the version of the ION7400 it is the one shown in the image:

image.png

 

To do the configuration of the standard ieee 519 I do not see more than the following options.

 

image.png

In any case, if it is a firmware issue for the ION7400, it is recommended to update it?

Tags (1)
  • Tags:
  • english
Reply
John_
Crewman John_
Crewman

Posted: ‎2021-08-02 07:40 AM

0 Likes
2
1718
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-02 07:40 AM

Hi @Charles_Murison 

As indicated, look for a way to enable this standard but the truth is that the ION setup did not show me the steps of the guide system.

However the framework does appear.

 
 

image.png

 

Thank you very much for your support

 

 

John

 

 

Tags (1)
  • Tags:
  • english
Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2021-08-02 04:34 PM

3 Likes
1
1710
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-02 04:34 PM

Hello @John_ ,

 

In ION Setup, with the setup assistant close, if you right click on the meter in the left hand panel, and select properties, there should be a pop-up. One tab on this popup should be display, what is the option you have for your meter? If you change the display, does the Setup assistant give you the option you desire? If not I strongly recommend contacting technical support (se.com->support->contact support) to begin a case to troubleshoot. Tech support my ask for a packet capture between ION Setup and the meter from before ION Setup connects to the meter until after you select the Advanced PQ tab. Wireshark is an example of how you can capture that information.

 

7400_display.jpg 

 

Regards,
Charles

L4 Prime for Advanced metering and Utilities
Tags (1)
  • Tags:
  • english
Reply
John_
Crewman John_
Crewman

Posted: ‎2021-08-04 08:47 AM

0 Likes
0
1697
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-08-04 08:47 AM

hi @Charles_Murison 

 

Thank you very much for the support, it already worked.

 

Regards.

 

 

John

 

 

Tags (1)
  • Tags:
  • english
Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc