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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5087 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Solved
Miyai
Miyai

PM5300 "viewing angle" of the display

Dear I would like to know the "viewing angle" of the PM5300 display.If possible I would like to know more information about the PM5000 and PM8000 series other than the above. ”PLSED30106EN” for ION90...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2260 0 3
Latest Reply: Miyai

Solved
yazeed_eastjo_c
yazeed_eastjo_c

I need the modbus table PM1225H

I need the modbus table PM1225H to read the voltages, currents, frequency, ...etc
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1546 1 1
Latest Reply: Charles_Murison

Solved
sesa101781_brid
sesa101781_brid Contributor

Can't adjust Energy Scalling on the display of PM5650 via ION Setup

Hello, PM5500/PM5600/PM5700 user manual HRB1684301-12, revision 08/2021 in page 172 under "Measurement" topic has expressed that it's possible to configure energy scaling but when I use ION setup ver...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1887 0 2
Latest Reply: Robert_Lee

Solved
Grant_IPACS
Grant_IPACS

PM8000 Control (aux) power - value

Hi All, following up from another thread. https://community.se.com/t5/Metering-Power-Quality/is-PM8000-need-backup-from-UPS-to-capture-disturbance/m-p/391841#M6091 We have implemented small 24VDC batte...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1520 0 1
Latest Reply: Charles_Murison

Solved
swil
swil

PM8000 DCF FIle for standard meter type

There is a standard meter framework in place on a site. It is running in a PM8000 with FAC1 Revision 3.0.0 and FAC1 Template 8000 V2.2.0.0.0. I have a dcf file and will have no issues replicating the c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3022 0 5
Latest Reply: Tom_Stevenson

Solved
Gavin_Bryson
Gavin_Bryson

Different RS485 wiring on same series

Hi, I'm retrieving metering data via Modbus TCP using an EGX Link 150. I've got third party single phase meters in a RS485 series all connected to an EGX Link 150. The RS485 wiring for the meter is +iv...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6919 0 6
Latest Reply: Anonymous user

Solved
yazeed_eastjo_c
yazeed_eastjo_c

PM1000H LCD Modbus Data Sheet

I need the modbus table to read the PM1000H LCD power meter values such as voltages, current, power factor, ...etc
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7435 1 2
Latest Reply: Charles_Murison

Solved
Erwin_Paal
Erwin_Paal Mentor

How to change an external numeric variable in a custom webpage of a PM...

For small framework applications (switching off via some kind of max power, more complex semaphore alarming...) it is very helpful for end users to set the setpoint parameters via a user defined web pa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2693 0 4
Latest Reply: Erwin_Paal

Solved
Arsyad_Azhari
Arsyad_Azhari

is PM8000 need backup from UPS to capture disturbance ?

Dear Experts, i wonder to know that is it mandatory for PM8000 to be backup with UPS in order to catch up disturbances ? how if user install PM8000 without backup from UPS, is it still can catch distur...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2926 0 4
Latest Reply: Sanjeet_Sahota

Solved
Anonymous user
Anonymous user

Registers for Branch circuits on a HDPM6000

Hello - I am trying to figure-out how to calculate the register numbers for:HDPM6000. for the branch circuits on the HDPM6000: - I_Avg - V_Avg - PF_tot - kVAR_total - kW Real The HDPM has 42 branches ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1903 1 1
Latest Reply: Charles_Murison

Solved
T.Okada
T.Okada

Range of the power factor register (Modbus Register number 3150, Power...

Hello, I have two question about power factor register(Modbus Register number 3150, Power Factor Total) of ION9000. I think the relation between the display value of power factor and the internal regis...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3653 0 4
Latest Reply: T.Okada

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