Building Automation Knowledge Base

Issue Does the Valve & Actuator Selection Tool work on Windows 8? Environment Valve, Actuators Cause Current desktop, laptop, and tablets are installed with Windows 8 Resolution Until a newer version is released, the following work-around will allow the Tool to operate in a Windows 8 environment: To install, the program will need to detect .Net 2.0.  To do that, ensure some .Net features are on.  Internet access is required.   1.  Go to Control Panel - Programs - Programs and Features and in the upper left will be a link to "Turn Windows Features on or off"  -  click that. 2.  From the Windows Features Screen, make sure there are check boxes next to .Net Framework 3.5 and the two boxes below it as shown here: 3.  Restart Windows and then install the Valve & Actuator Selection Tool 4.  Turn off User Access Controls in Windows.  Go to User Accounts and Family Safety (Control Panel) - User Accounts  - click the link to "Change User Account Control Settings".  In the dialog that follows - move the slider to the bottom (Never Notify) 5.  Right-click on the Valve & Selection Tool icon on your desktop (from the installation in step 3) and choose "properties". 6.  On the Compatibility Tab - check the box to run the program in Windows 7 compatibility mode and the box to run the program as administrator. 7.  Run the Valve & Selection Tool program.

Issue UPC Barcodes and EAN Barcodes Environment Site ordering parts from Schneider-Electric Cause What are UPC Barcodes and EAN Barcodes Resolution The EAN contains a 13 digit number and the UPC contains a 12 digit number. EAN = 0012345678905 UPC = (0)012345678905 or 012345678905 GS1, the original source for barcodes has created the confusion between UPC (Universal Product Codes) and EAN (European Article Numbers also called International Article Numbers) Below is an example of a Schneider Electric SHR110 room RH/Temp sensor:

Issue What are the PIN locations for right and left control? Environment MPT24DT Pan/Tilt functions, PT270-24P, PT280-24P, PT570-24P, PT680-24P Cause Loss of manual for PIN layout Resolution On either a 14-PIN or a 9-PIN the following applies:                                                                                                                      PIN 1 is P/T common PIN 3 is Left control PIN 5 is Down control PIN 6 is Up control PIN 7 is Right control PIN 8 is Safety Ground                                                                                          NOTE: MPT24DT can also be used to control 120 VAC pan/tilt  and scanners when used with RB115 relay box                                                                               

Issue Need to have a Multical 602 that communicates with a Lonworks network and also have two analog outputs (0-20mA or 0-10Vdc). Product Line Field Devices Environment Heat Meters Cause Require both analogue outputs and network communications at the same time from a single meter. Resolution An external communications box is required in conjunction with a serial data output top module to make the solution. This will allow you to use both the LonWorks communication and also the 4-20mA output base modules together. How this solution goes together: It is assumed a standard meter without any communications has been purchased. In this example the MHCHCBFFBM000 has been selected, which is a Heat Meter, 6m³/h, DN25, Flow, None Shopping List Item Part Number Description Qty 1 MHCHCBFFBM000 HM qp6 260xDN25 F 1 2 MAEXTCOMBOX HM External Comms Box MC60X 1 3 MALONBASE HM Replacement LON Base Module 1 4 MA4-20BASE HM An Output mod 4-20mA 1 5 MASERIALTOP-5 HM Serial output top module 1   Item 1 provides you the MULTICAL 602 and ULTRAFLOW 54 complete with 2 x 2-wire Pt500 (1.5m) temperature sensors with pockets, 24 VAC power supply, nipples, gaskets, couplings and mounting bracket. This meter is also supplied with a 2.5m cable between the calculator (MC602) and the flow meter (UF54). This provides you the base meter and nothing more in terms of communications to the outside world. Item 2, the external communications box comes with its own 24 VAC power supply and wall bracket. Items 3 to 5 will provide the rest of the functionality you require. Connect the external communication box (item 2) to the main calculator using the serial top module (item 5) and a standard 3-wire comms type cable, the LON module (item 3) will go inside here and the 4-20mA module (item 4) will go inside the MC602 itself. As always, please respect the laying of cables. If these will be placed close to others such as power cables, electrical disturbances can occur that might influence the reading and operation of the meter.

Issue Veris temperature transmitter - control system is reading an inaccurate temperature reading Environment Veris temperature sensor with voltage transmitter output Cause The Veris sensor and the controller are located at different locations and using a different common as they are being powered by different power sources.  Resolution Refer to the sensor's installation instructions and ensure that the sensor and controller uses the same common. 

Issue SmartSensor Display blank with i2/B3-920s controllers Environment SmartSensor, 10K OHM (Type 3) Thermistor for Andover Continuum, LCD, 4-button (on/off, up/down, Celsius/Fahrenheit), blank cover (no logo) with i2/B3-920s controllers Smart Sensor Part number - TTS-SD-LCD-1 Smart Sensor, Lcd Display, 10K OHM (Type 3) Thermistor For Continuum TTS-SD-LCD-1 Infinity Smart Sensor 6-Button Keypad TTS-SD-LCD-4-2 Infinity Smart Sensor 4-Button Keypad Accurate, reliable 10K Type III Thermistor • LCD display • Programmable Keypad • Built-In service port to be used with the RoamIO-2 Service Tool • Powered directly from an i2 or b3 Field Controller Cause Connect new version SmartSensor to i2/b3-920 and write PE Program to display any character. This will render a blank SmartSensor display. Resolution New controller revision of software is expected to correct the SmartSensor with LCD display . i1 controller are still awaiting a change to the smart sensors (21 July 2014) Update Sept 2015 Firmware versions 4.500076 (b3920) and 3.300009(i2920) include this fix. Smart Sensor also modified for use with i1

Issue SEZ7000 Commercial zoning systems Environment Need for commercial application with zone controlling Cause What does the SEZ7000 series unit provide? What would be a comparable replacement for an obsolete Trend IQ222 Resolution The SEZ commercial zoning system has been specifically designed to bring a simple scalable solution to mid-market commercial applications without the cost associated with a typical DDC zoning system. Models include roof top and heat pump units controlling analogue heat, CO2 levels, and indoor air quality. Zoning controllers that provide floating and analogue damper control are also available. A single central controller unit can support up to 64 individual zone controllers. All zoning system controllers can be ordered with an on-board passive infrared (PIR) occupancy sensor cover that allows for advanced occupancy strategies, enabling greater energy savings to zones during scheduled events when no occupants are present.

Issue TC300 Series & accuracy Environment BMS Site Cause TC300 Series & accuracy Resolution The TC300Series-HotelApplication Stand-alone Digital FanCoil Thermostat specifications are as follows: There are two sensors possible for the unit. An embedded sensor is NTC100K, and for the external sensor as (below picture) it is NTC10K (3950). This chart defines the NTC Sensor accuracy (not the Control Accuracy which is in the specifications above):   The RS-03 10k NTC Remote Sensor-3m (Meters). Sites that want to extend further than the 3m, should know that the maximum length is 20m, we don't suggest more, but doesn't mean >20m have issues. The problem depends on the Electromagnetic Interference (EMI), Compatibility (EMC) in the field. Every site is different, and it is suggested to try in the field and see if it works fine. (When a remote sensor is connected (terminals S1 & S2) this remote sensor is automatically used. The internal sensor is ignored.) Note: TC300 thermostat supports Modbus RTU only. If you require LON, consider the SE7000 series controller. TC300 series replaces the DEGA 006905432 which is obsolete as of March 2004.  To control multiple fan coils with one ST300, a connection called the ST-2 is required. This expands the control up to 4 fan coils simultaneously but is not recommended since it may lead to uncomfortable temperatures in building area. For more info, visit The Exchange with search keywords TC300. The TC300 is only listed in the EMEA and AsiaPAC market. They are not UL approved.  

Issue Dimensions for the back plate (part # ENCL-300-BKP) used with the ENCL-300-TUB. Environment General Hardware Cause Dimensions not listed in iPortal Resolution Length = 28"     Width = 22.5"     Depth (thickness) = 0.5"

Issue Insufficient information for the STR602 terminal detail / assignment Environment Sensor Cause The installation instructions does not give insufficient information regarding the connections of a STR602 sensor. Resolution The STR602 combines the RPW4425 and DRT3453 into one temperature and setpoint unit. The STR602 is a 3 wire device using a common 0V between the setpoint adjust potentiometer and the temperature sensing negative co-efficient thermistor. The terminations are: STR602 term 22 (Setpoint) STR602 term 23 (Temp 'C) STR602 term 24 (0Vcom) - this is the common of both the temperature sensor and the setpoint potentiometer. Setpoint Resistance (for BAS/Sigma use Lookup table 1, for SmartStruxure use the Satchwell thermistor ) Sensor Resistance  (for BAS/Sigma use Lookup table 1, for SmartStruxure use the Satchwell thermistor )

Issue How do the controller settings affect the Occupation Sequence in respect of temperature control. Environment Stand alone. Part of a system. Cause Customer is uncertain of how this process works, the rooms are cold. Resolution There are a number of settings that will affect this sequence, the screen shot below shows the sequence and the settings used.  

Issue How to reset a CSC 5 series controller Environment CSC5352 CSC5252 Cause The CSC controller has become non operational and has frozen. How to reset a CSC 5 series controller? Resolution This procedure will clear any settings and return values to defaults. Switch OFF the power. Press and hold down the ENTER key, turn the power ON. The controller will display "reset" followed by the firmware no. The controller will now display "dflts". Release the ENTER key. The controller will display "reset" again, followed by the firmware no. The controller will now go into Review mode. Re-enter the site parameters.

Issue Types of TAC Erie Pop Top valves and actuators available from Schneider Electric in the UK  Product Line Field Devices Environment Pop Top Valves Pop Top Actuators Cause Actuator Part no's available in the UK Valve Part No's and connection types available in the UK ZY valve and actuator replacement Resolution   Actuators AH13U230 - High Close Off - Spring Closed 230Vac Actuator c/w 36" Lead AH13U23A - High Close Off - Spring Closed - 230Vac Actuator c/w 36" Lead + Aux Switch AG13A230 - Spring Closed - 24Vac Actuator c/w 36" Lead AG13A23A - Spring Closed - 24Vac Actuator c/w 36" Lead + Aux Switch AG13U230 - Spring Closed - 230Vac Actuator c/w 36" Lead AG13U23A - Spring Closed - 230Vac Actuator c/w 36" Lead + Aux Switch AG23U230 - Spring Open - 230Vac c/w 36" Lead AG23U23A - Spring Open - 230Vac c/w 36" Lead + Aux Switch AG23A230 - Spring Open - 24Vac c/w 36" Lead AG23A23A - Spring Open - 24Vac c/w 36" Lead + Aux Switch Valves (Note:NPT is American connection) VT2222 - 2way - 1/2" NPT 2.5Cv VT2223 - 2way - 1/2" NPT 3.5Cv VT2231 - 2way - 1/2" BSP 1.0Cv VT2232 - 2way - 1/2" BSP 2.5Cv VT2233 - 2way - 1/2" BSP 3.5Cv VT2325 - 2way - 3/4" NPT 5.0Cv VT2327 - 2way - 3/4" NPT 7.0Cv VT2332 - 2way - 3/4" BSP 2.5Cv VT2333 - 2way - 3/4" BSP 3.5Cv VT2335 - 2way - 3/4" BSP 5.0Cv VT2337 - 2way - 3/4" BSP 7.0Cv VT2437 - 2way - 1" BSP 8.0Cv VT3231 - 3way - 1/2" BSP 1.5Cv VT3232 - 3way - 1/2" BSP 3.0Cv VT3233 - 3way - 1/2" BSP 4.0Cv VT3332 - 3way - 3/4" BSP 3.0Cv VT3333 - 3way - 3/4" BSP 4.0Cv VT3335 - 3way - 3/4" BSP 5.0Cv VT3337 - 3way - 3/4" BSP 7.0Cv VT3437 - 3way - 1" BSP 8.0Cv Erie™ PopTop™ Series Valve Bodies and Actuators - Installation Instructions.pdf for the VT and VS valve, AG and AH actuator. Note: Only those listed above are available in the UK.

Issue How to reconfigure the IP address of a L-IP if not knowing its IP address? Environment LNS Turbo Lonmaker turbo Lonworks Network Interfaces Loytec L-IP Cause In order to use a L-IP, its IP address need to be known for configuration, otherwise this L-IP cannot functioning at all. Resolution Please follow the steps below to retrieve a L-IP’s IP address. 1. At first prepare a RS232 serial cable of which two sides are 9-pin female connector, or one side is 9-pin female connector and another side is 9-pin male connector. Then one side of the RS232 cable connects to the L-IP’s Serial port (See the red ring of the Figure 1) and another side connects to the PC Serial port (if PC is no Serial Port, the MOXA RS232 USB-to-Serial Adaptor can also be used).                                                         Figure 1：L-IP and PC Connection   2. Use a PC Hyperterminal with the communication settings set to 38,400 bps / 8 data bits / no parity / 1 stop bit / no handshake. On the L-IP use a serial cable (1:1 male-female or female-female cable) to connect COM port (like comm1) on the PC to the Console on the L-IP. Power up the L-IP or press Return if the L-IP is already running. The following menu (See the Figure 2) should appear on the HyperTerminal:                                                                                                                                    Figure 2:Main L-IP menu 3. Select 5 and press Enter, then the following menu (See the Figure 3) would appear on the HyperTerminal. The current IP Address, IP Netmask and IP Gateway of L-IP would be displayed in this menu.   Figure 3: IP Configuration Menu 4. If modifying the IP address, select 2 and press Enter, type in the new IP address behind Enter new IP address and press Enter button (See the Figure 4). Figure 4: Enter new IP address 5. If modifying the IP Netmask, select 3 and press Enter, then type in the new IP Netmask. 6. If modifying the IP Gateway, select 4 and press Enter, then type in the new IP Gateway. 7. After finishing all modifications, select X and press Enter, then save your modifications and return to the main L-IP menu. Please refer to the L-IP user manual for more detailed information.

Issue MN-Sx, MN-SxHT sensors calibration Environment I/A Series MicroNet Sensors (MN-Sxxx series) Cause Sensor readings inaccurate Resolution 1. Calibration in WorkPlace Tech application program Calibrate the temperature and / or humidity offset in the Hardware Wizard. Enter a positive or negative offset value. For examples, -0.5 or 0.5. The WorkPlace Tech application has to be compiled and downloaded to the controller for the offset to take effect.   2. Calibration via sensor's Diagnostic Mode (only available in MN-S3xx, MN-S4xx, MN-S4xx-FCS, and MN-S5xx) To enter the sensor's Diagnostic Mode, press the Up and Down buttons simultaneously until the sensor enters the Diagnostic Mode. Press the Override button (while still in Diagnostic Mode). This will lead you to a display where you can enter an offset for sensor calibration. Allow the sensor to return to the normal display (takes about 30 seconds).

Issue Current rating of the analogue outputs is not documented Product Line Field Devices Environment TC907-3A4LAB TC907-3A4LMAB TC907-3A4DLSAB TC907-3A4DLMSAB TC907-4FMSAB TC907-3A4DPSAB TC907-3A4DPMSAB TC907-3A4DPMSA-24B TC907-4FMSA TC907-3A4LMA TC907-3A4LA TC907-3A4DPSA TC907-3A4DPMSA-24 TC907-3A4DPMSA TC907-3A4DLSA TC907-3A4DLMSA Cause The maximum current information is required for connecting controlled devices. Resolution The analogue output has a maximum output of 40mA (minimum impedance 250Ω).

Issue Linking a M700 to a Spirax Sarco valve Environment Spirax Sarco Linkage KE KL Forta Cause Is a linkage available? Resolution Information on the forta linkages available are shown in the Valves and Actuator Catalogue, the following linkages are available. The linkage required to join the M700 to a KE, flanged DN15 valve is shown below is the 880-0129-000.

Issue Are DDC Controllers Leadership in Energy and Environmental Design Certified? Environment Site wanting Green Building Council Certification Cause Are DDC Controllers Leadership in Energy and Environmental Design Certified? Resolution The USGBC does not certify particular devices or controls systems such as I/NET, Continuum, or Xentas. LEED focuses on the design of the building and not on its actual energy consumption, and therefore it has suggested that LEED buildings should be tracked to discover whether the potential energy savings from the design are being used in practice. Five basic categories make up the design points system. Totaled together, these points determine your certification level. The level of certification depends upon the total number of points. As you can see, energy and atmosphere along with indoor environmental quality factors make up half of the available basic points. Five categories for accumulating points 1. Sustainable sites.... 26 Points 2. Water efficiency ....14 Points 3. Energy and atmosphere ....35 Points 4. Materials and resources.... 10 Points 5. Indoor environmental quality.... 15 Points 6. Innovation and Operations.... 6 Points 7. Regional Priority.... 4 Points Subtotal: 100 Points LEED 2009 for Existing Buildings: Operations & Maintenance 100 base points; 6 possible Innovation in Operations and 4 Regional Priority points Certified 40–49 points Silver 50–59 points Gold 60–79 points Platinum 80 points and above The U.S. Green Building Council is a national, non-profit organization that works to “promote the design and construction of buildings that are environmentally responsible, profitable and healthy places to live and work” (USGBC Mission Statement). The USGBC created the Leadership in Energy & Environmental Design® (LEED) Green Building Rating System. LEED was fashioned to provide a standard of measurement for defining a “green” building. It takes a whole building approach that encourages and guides a collaborative, integrated design and construction process. The program evaluates and recognizes performance of your buildings in accepted green design categories—Energy & Atmosphere, Water Efficiency, Materials & Resources, Indoor Environmental Quality and Sustainable Sites. Buildings are given a certification rating based on the number of points they receive in their evaluation. The four levels of LEED certification include: Certified Level, Silver Level, Gold Level, and Platinum Level. By becoming certified, building owners are given third-party validation of their contribution environment; qualify for various state and local government incentives; contribute to the growing knowledge base; receive a LEED certification plaque and official certificate; and receive marketing exposure through the USGBC website, case studies, and media  

Issue Telnet does not come enabled on Windows 7 PCs Product Line Andover Continuum, EcoStruxure Building Operation, Field Devices, Other, Pelco, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, TAC INET, TAC Vista Environment Windows 7 OS Cause This feature does not come enabled in Windows 7. Resolution Click on the Start Icon and type Programs in the Search Window Click on Programs and Features Click on Turn Windows features on or off When the window becomes populated, check the box for Telnet Client   Click on Ok to apply change, exit Programs and Features window Type Telnet at the prompt and start your session

Issue Cannot connect MD20B-230 actuator to MBX4451 valve, using a 914-1071-000 linkage. Product Line Field Devices Environment MD Actuator MB valve MBX valve Linkage Cause The existing documentation is very unclear and shows the wrong bracket. Resolution The issue arises initially in that a different bracket is shown in the current documentation. The second issue is that there is a circlip on the back of the actuator which must be positioned before fitting the bracket. Below is a picture showing the correctly circlip and bracket. Please take note of the circlip position. Revised documentation will be available in due course.