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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

AP9617 is locked itself

We got a couple of AP9617 SNMP Management Cards which are on the network and they locked all access. I cannot get access to them by Telnet, SSH, Serial. I used the default Username and Password, and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
696 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Bypass not in range; high voltage

I have a Smart-UPS RT 5000 XL my network management card is omitting error: 1 Critical Alarm Present Power Problem While In Hardware-Failure Bypass UPS: Bypass not in range; high voltage this just st...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6100 0 17
Latest Reply: BillP

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Anonymous user
Anonymous user

Change Over Time

Hi All, Is there a possibility to adjust the changeover time?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1270 0 4
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

LX 16000 Battery System Status shows 2 new batteries "Vacant"

Added two additional (total of 4) new APC batteries last fall to increase run time but they show as vacant. Any help would be appreciated. - Battery System Status Battery Capacity: 100...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1923 0 6
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

No LEDs are burning on the SURTD3000XLI

Dear, I recently received an SURTD3000XLI. This UPS was not used for around 8 months. During that time it was not connected to the main power supply. The problem I am facing with is that the UPS doesn'...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1615 0 6
Latest Reply: BillP

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Anonymous user
Anonymous user

PCPE/BK650 - no test button or current load status

Replaced an ES500 with a BK650. PCPE 2.x & 3.x work 'normally' with the ES, but with the BK, there is no Self Test function, nor real time load display. Connection is USB, to native motherboard por...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
628 0 1
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Yet another "Unknown Device" issue..

OS: Vista 32 SP2 (with all hotfixes installed and fully stable/clean). I have an APCAV J15 (I doubt the model number makes any difference). Plugging in an APCAV directly into an Intel chipset based USB...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
990 0 1
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SHUTDOWN virtual machines hosted by win server, please help !

Hello ! I have a problem which is getting me crazy, I own 2 physical servers: - the first one is running windows 2003 and SQL, - the other one, which is attached directly to a SMART UPS 1000 using a s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
489 0 0

2021-06-30

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Alarm / New Battery needed

I get the yellow triangle and alarm when I start windows that says I need a new battery. My preformance shows 30 min run time and 100 percent charged. I have to disable alarm and sounds completely in t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
927 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PCPE 3.0

I was having all kinds of problems with PCPE v.2. So I uninstalled it, removed registry entries, and installed PCPE v 3.0. This new version works much better. But I do have a couple of questions. 1. Wh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1137 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMT1500 Linux control

I am using Debian 9 and am having trouble getting my computer to recognize the ups. The cable I've bought is the AP9827 940-0127B. I simply wish to have my Linux computer read from the UPS when the pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1163 0 2
Latest Reply: Anonymous user

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