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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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BillP

Smart-UPS SRT 5000 - An inverter fault exists 0x0165 - Err. syst. alim...

Hi, this new Smart-UPS SRT 5000 worked for 6 days and started giving an error. On the LCD Screen it indicates "Err. syst. alim. - 02000" "Contacter support client" In the log file I can find: "An inver...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2094 0 0

2021-06-30

Solved

Anonymous user

Smart UPS: SRT10KXLI Power Sys Error - 00004

Hi I have a problem with our UPS as it is notifying me that there is an internal hardware fault and the UPS switched to bypass mode. On UPS screen, a message " Power Sys Error - 00004 Contact Customer ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

5924 0 9

Latest Reply: BillP

Anonymous user

Smart-UPS RT 1500 XL: internal switching issue

Hi all, I have a malfunctioning Smart-UPS unit (model SURTA1500RMXL2U) with AP9630 NMC. The unit indicates an internal switching issue (the "online" and "bypass" LED both flash). Towards the rear end ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

513 0 0

2021-06-30

Solved

Anonymous user

SUA3000RM2U discharged

I replaced the batteries in the unit with brand new ones but as soon as I put any load on it the battery says discharged. I followed the runtime calibration procedures but it is still not working. Can...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

657 0 1

Latest Reply: BillP

Anonymous user

Fault light plus bottom battery level light on

Could someone possibly tell me the internal error that will give me the fault light and the bottom-most battery level light to come on when powered up? I saw a few posts with other versions of the faul...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

663 0 0

2021-06-30

Anonymous user

SUA3000RMI2U turned off during a run time calibration

Hello, I found the problem with my ups: It was turned off during runtime calibration, now its dead, no light, no beep, no output.. APC says this should not be done in no circumstances. Can this be res...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

549 0 0

2021-06-30

Solved

Anonymous user

SUA3000RMI2U dead after startup attempt

Hello folks, I did sth wrong.. I started up a totally fine working sua3000rmi2u, batt voltage about 52. But while startup I had some loads on it, and unplugged the mains before or during the battery c...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

709 0 1

Latest Reply: Anonymous user

BillP

Symmetra LX SYAF8KRMT not powering Extended frame SYBFXR9RM

The current location I have these installed in has 31 closets and 5 of them now are experiencing issues where the lower main frame doesn't seem to be supplying any power to the Extended Run frame. The...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

902 0 0

2021-06-30

BillP

20kVA SmartVT - Surveillance Error

Hello, What does the raw data below translates into: M States = 00 02 02 000000B8 00000000 00000000 02 The UPS failed to turn on load both in normal mode & bypass mode. Looking forward to a prompt ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

544 0 0

2021-06-30

Solved

Anonymous user

AP9630: New Firmware won't hold event configuration

After updating to the most recent firmware, I have been unable to maintain any changes to configuration that has to do with events and alerting off of events. Is anyone else having this issue or does a...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1887 0 7

Latest Reply: BillP

Solved

BillP

AP9631 -cannot access NMC via HTTPS

Dear 4rum, Recently, I just enabled a HTTPS to access APC NMC but it cannot immediately, before I have access it by HTTP only. Here is what I tried but nothing changes: - Did a hard reset button of N...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

15234 0 10

Latest Reply: BillP

APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

Smart-UPS SRT 5000 - An inverter fault exists 0x0165 - Err. syst. alim...

Smart UPS: SRT10KXLI Power Sys Error - 00004

Smart-UPS RT 1500 XL: internal switching issue

SUA3000RM2U discharged

Fault light plus bottom battery level light on

SUA3000RMI2U turned off during a run time calibration

SUA3000RMI2U dead after startup attempt

Symmetra LX SYAF8KRMT not powering Extended frame SYBFXR9RM

20kVA SmartVT - Surveillance Error

AP9630: New Firmware won't hold event configuration

AP9631 -cannot access NMC via HTTPS

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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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