Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Label: Smart-UPS & Symmetra LX-RM
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Label: "smart-ups & symmetra lx-rm"

View in: "APC UPS Data Center & Enterprise Solutions Forum" | Community

96 Posts | First Used: 2021-06-28

Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 9
  • Next »
  • All
  • Solved
  • Unsolved
  • Unanswered
JuergenB
/html/rank_icons/Crewman.png JuergenB

Standard delivery time for warranty parts

How long is the usual delivery time for a replacement battery for APC SmartUPS 3000 products that are still under warranty? APC does not appear to have any spare parts in stock for the low-cost serie...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
427 0 5
Latest Reply: Teken

Allan_B
Allan_B

Opportunity Registration Form – Product Selection is a Partner Nightma...

The product selection section in Schneider Electric’s Opportunity Registration form is not partner-friendly at all. It’s filled with internal codes, cryptic abbreviations, and system jargon that only m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
150 0 0

2025-08-13

Solved
alec5valenzuela
/html/rank_icons/Crewman.png alec5valenzuela

Is AP9641 hot swappable in Symmetra LX 16000 Unit

Trying to upgrade an AP9631 NMC to a AP9641 in a Symmetra LX 16000 unit, is it safe to swap them out while the UPS is running? Thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
558 0 3
Latest Reply: Teken

MorneMeintjes
/html/rank_icons/Ensign.png MorneMeintjes

MOXA to Structureware

Good Morning My client requires the MIB or DDF files for the below MOXA unit. Where can we obtain these files. Best Regards
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
223 0 0

2025-08-12

CdeJonge
CdeJonge

SMX2200HV Firmware update failure and recovery

Just posting this since I could not find similar solutions online and I hope that someone who finds themselves in the same situation can use this information to hopefully fix their machine. Recently ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1285 0 0

2025-06-20

OskarsAdaptive
/html/rank_icons/Crewman.png OskarsAdaptive

UPS on battery power [0008] when Self-Test started

Hello, our client has 3x APC Smart-UPS Ultra 5000 SKU: SRTL5KRM2UI. Due to that these UPS devices used to have critical problems, until we updated firmware, we have to document every little problem, an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
875 0 5
Latest Reply: OskarsAdaptive

Solved
JT4
/html/rank_icons/Ensign.png JT4

AP9834 Firmware Update 3.27.9 - Invalid File When Attempting Update Vi...

I'm attempting to update from firmware 3.26.9 to the latest 3.27.9 on the AP9834 USB Wifi units on my SRT1500XLA and SRT3000XLA. I have placed the firmware ism file onto a FAT32 USB drive and attempted...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
395 0 1
Latest Reply: JT4

Hulsbeek
Hulsbeek

mobile app for monitoring

I have a SMTL1500RMI3UC with smartconnect, and set this up using the website. is there also a (iphone) app i can install to monitor, or you i use the website (https://smartconnect.apc.com/) a
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
239 0 0

2025-06-04

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT1500C - Brand New - keeps losing usb connection and does not regist...

Hi, Just got this unit yesterday and already had a pain-filled day. Thanks APC! First of all, it keeps losing connection every 10-30 mins over usb to powerchute buisness 9.5 (tried 2 usb cables). I b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3668 0 9
Latest Reply: dmalt

Solved
dakotawallender
/html/rank_icons/Ensign.png dakotawallender

Symmetra LX SYPM4KP module repair / error 0040

Wondering if anyone has any insight on repairing the 0040 error on a SYPM4KP. I have 4 modules with this error that follow the main controller. i know that it is DC bus related but im not able to find ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1580 0 5
Latest Reply: dakotawallender

dakotawallender
/html/rank_icons/Ensign.png dakotawallender

Symmetra LX Intellgence module blowing out batteries at 152v vs 138v

I have 2 symmetra lx units, one we have had for a long time and it keeps the battery voltage at 137.9 consistently, and the batteries age well in this unit. We have recently obtained a second unit with...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
531 0 1
Latest Reply: dakotawallender

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 9
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore