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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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Label: "ups management devices & powerchute software"

View in: "APC UPS Data Center & Enterprise Solutions Forum" | Community

2911 Posts | First Used: 2021-06-28

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Anonymous user
Anonymous user

Site wiring fault when on generator SU2200RM2U

I have a rack mounted 2U SmartUPS 2200 protecting 6 servers, a tape drive and various network infrastructure pieces.I also have a Generac Guardian generator for premises backup power. this unit was in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4404 0 5
Latest Reply: BigART71

Solved
Anonymous user
Anonymous user

UPS: An internal UPS communication fault exists.

Updated two SMX750's in two different physical locations this morning to 6.2 firmware. After the update, both UPS's are throwing this error:Critical - UPS: An internal UPS communication fault exists.Er...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10193 0 33
Latest Reply: AlexR

Solved
Anonymous user
Anonymous user

Uploading Private SSL Certificates

For years now, many individuals have been asking to upload their private Secure Sockets Layer (SSL) Certificates to their Network Management Cards (NMC): https://community.se.com/t5/APC-UPS-Data-Cen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
55251 0 125
Latest Reply: bimmerdriver

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Cannot send email without authentication

I'm trying to set up notification via email but when I leave the user name and password blank in the area where I would put the SMTP server authentication, I get an error telling me that I need to ente...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1564 0 4
Latest Reply: VaidasM

andres_32
/html/rank_icons/Ensign.png andres_32

MIB files for Schneider UPS Easy 3S

Good afternoon Schneider community members, I would like to ask for your support in indicating where I can find the mib of the NMC AP9547 of the Easy 3S UPS. Thank you in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
315 0 1
Latest Reply: dakotawallender

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Galaxy 300 NMC firmware upgrade

Hi, I have upgraded the firmware of a AP9630CH NMC on a Galaxy 300 UPS with the sumx firmware update. Only after installing and not getting communication to the UPS from the card, I have searched and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1952 0 7
Latest Reply: ENGR.TAHA

Solved
Anonymous user
Anonymous user

Powerchute can't find my UPS

Here is a Smart UPS SUA1000RMI2U which is connected with a USB cable to our server (Windows Server 2003 SBS SP2). I just installed "PowerChute Business Edition 5 Node v9.0.1" on this server (and instal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
15140 0 17
Latest Reply: Ahmed-akad

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Pcns USer Apc Lockd out

Hi its my first time to use Pcns 4.2 trough Vcenter- OVA file I alread load the Ova from Apc, i loged in and tried setup my servers, login using web interface :https://10.10.20.1:6547, but since some ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
11566 0 5
Latest Reply: DinithSithunaash

Solved
alec5valenzuela
/html/rank_icons/Crewman.png alec5valenzuela

Is AP9641 hot swappable in Symmetra LX 16000 Unit

Trying to upgrade an AP9631 NMC to a AP9641 in a Symmetra LX 16000 unit, is it safe to swap them out while the UPS is running? Thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 3
Latest Reply: Teken

LarryK
/html/rank_icons/LtCommander.png LarryK

What are the benefits of an NMC3 Support Contract?

According to the APC FAQ issued in May 2023, those benefits include the following: The NMC3 Support Contract includes ongoing access to new features, feature enhancements and security updates. The ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1775 0 4
Latest Reply: LarryK

PiotrJakubczyk
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Galaxy 7000 Modbus TCP

Hi How many Modbus TCP connections Galaxy 7000 can handle? I can't find this info in any documentation. 2025/07/16TCP NetworkA graceful shutdown of the connection from the peer (UPS) Related: ht...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
266 0 0

2025-07-17

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