SURT10000XLI fault

[BillP]

This question was originally posted by AHMED on APC forums on 1/19/2017

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I have a fault in an APC SURT10000XLI ups

The red led of the fault is on

the green Led's to the right show as the following:

0

1

0

0

0

Please advise how to fix

[BillP]

This reply was originally posted by Merick on APC forums on 1/20/2017

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Hi Ahmed,

Based on the info you gave us the fault you're getting is a "DC Bus Over Voltage",  I would recommend that you "Braindead" the UPS and see if it will recover from the fault condition, if it doesn't do call our Technical Support at 1-800-800-4272 and provide the model and serial number of your unit to know your options in replacing the unit.

Below is the link on how to braindead the UPS :

http://www.apc.com/us/en/faqs/index?page=content&id=FA156611&actp=search&viewlocale=en_US&searchid=1...

Regards

[BillP · Accepted solution]

This reply was originally posted by AHMED on APC forums on 1/21/2017

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Many Thanks for great info.

I will  try it and get back