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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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binky
binky

PowerChute Serial shuts down system immediately, regardless of Shutdow...

Hi. I have a Back-UPS RS 1500MS2 (s/n 0B2442L07828), purchased new in June of this year (2025). I'm using PowerChute Serial Shutdown Agent Version 1.3.0.301 under Windows 11 Pro version 24H2. I have tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
27 0 2
Latest Reply: binky

StevenX
StevenX

How the die battery affect UPS

1. We have a SMX3000LVNC which is connecting 4 external SMX120BP which was bought 11 years ago, we temporarily name these four external pack as Bat1, Bat2, Bat3 and Bat4. If battery in Bat2 dies, how m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2 0 0

2025-10-08

WernerDynaf
WernerDynaf

SMT3000RM2UC - Palapa- Dynaf Sint Maarten- assistance required

dear team In 2024 we replaced 2 pieces of SMT3000RM2UC at the same customer because they had the error code P.17 In about 14 months later, we received the unfortunate message from the same custo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
37 0 2
Latest Reply: WernerDynaf

Clueless1
Clueless1

have to unplug and plug ups back in to turn on PRO 1350S

Have noticed that sometimes I have to unplug our APC Back UPS Pro 1350S then plug it back in to turn the device on. This doesn't happen all of the time, but seems to not turn on if it hasn't been power...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
27 0 2
Latest Reply: Clueless1

Solved
Kolbi
Kolbi

Update firmware

Is possible send me newer firmware for Smart-UPS 2200 SMT2200RMI2UC. He has firmware UPS 06.0 (ID1027). But another UPS has firmware UPS 17.2 (ID1027). Thx
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
69 0 3
Latest Reply: Teken

global
global

UPS Won't Turn On

I went away for 4 days and powered down all the UPS's in my home office. when I returned, the BR1500MS wouldn't turn on. I went thru the trouble shooting charts and can only assume that the battery is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
11 0 1
Latest Reply: Teken

Solved
davek9110
davek9110

SMC1500-2UC Serial rj45 to USB A cable?

Is there a specific cable I need? I am trying to connect this to a device so I can enable graceful shutdown scripts for a server.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
15 0 1
Latest Reply: Teken

Solved
sena
/html/rank_icons/Crewman.png sena

apc BX1600MI-MX buz or sssss sound

Hello, I want to ask, I just bought an APC BX1600MI-MX UPS, and when I turn it on, there is a sound (buzzing or sssss cesss). Is that normal? The sound appears when the UPS is plugged into the electric...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
170 0 4
Latest Reply: sena

Mirkoema84
Mirkoema84

Sound alarm not disabling

Hi, I'm trying to disable all sound alarm in powerchute serial shutdown, ups settings, but everytime I log in again on my pc browser app the sounds are enabled again.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
135 0 2
Latest Reply: Mirkoema84

klosz007
/html/rank_icons/Crewman.png klosz007

Smart-UPS SMT-1500IC very low runtime remaining

Hi, The following scenario: Power to the UPS is cut. Outlet group 1 is switched off after 20 mins by PCNS running on server (Proxmox) host (which shuts itself down). Then after another 10 mins main o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
245 0 8
Latest Reply: klosz007

bananaz24
bananaz24

Question about the battery

My situation is that we lose power here at least once a day, usually in the morning, and only for a split second, just long enough for devices to restart or turn off. To deal with this, I bought a BX95...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
35 0 1
Latest Reply: Teken

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