BN1500M2 Failing self test

[RWJ1219]

I have a BN1500M2 that started failing self tests and it was due to the battery. So I bought a new battery and just replaced it and ran a self test and the same thing happened. When it switches to the battery the run time will drop and then start alarming. Its a brand new battery. Does anyone know how to fix this?

[Teken · Accepted solution]

The new RBC must be allowed to recharge for a minimum of 24-72 hours. Afterwards complete the following action items in sequence:

Brain Dead: https://www.se.com/be/fr/faqs/FA158947/

Connect the unit to a computer running APC Power Chute Software which you can download a copy using this resource link:

https://community.se.com/t5/Get-started-with-the-Community/Where-to-find-firmware-and-software-downl...

Date: Update the battery installation date as this will reset internal counters and adjust charging tables if applicable. 

Self Test: Manually initiate a self test through power chute software and let pass and wait for the RBC (Replacement Battery Cartridge) to recover to 100% SOC (State of Charge).

Calibration: Manually initiate a battery calibration if available in Power Chute software (PCPE / PCSS) with a minimum of 30% or greater load.

Allow this procedure to complete and wait for the RBC to return to 100% SOC. This step will help the system better reflect the operational runtime and health of the RBC.

Report the results once all of the action items have been completed.

Questions Ask . . . 👍

[RWJ1219]

Everything is working as it should now! Thanks for the help!

[Teken]

That’s great to here.

Rock On . . . 🤟