Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
131
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2568 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2401 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2760 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2817 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4560 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6834 3 1
Latest Reply: Charles_Murison

Solved
Daniel_Brandao
/html/rank_icons/LtCommander.png Daniel_Brandao /html/rank_icons/SE-Employee.png

INNOVATION - Low Power CTs and VTs

Hello everyone, We've been flirting with the idea of supporting LPCTs and LPVTs in our Advanced Metering offers (PM8000, ION7400 and ION9000). This White Paper explains some of the benefits of these te...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3235 7 3
Latest Reply: richard_schwass

Solved
Monday
Monday

How to calibrate ION 7660

How can I calibrate ION 7660 power meter logic The measure value reading is high compare initial readings
EcoStruxure Power & Grid icon_circle Metering & Power Quality
299 0 1
Latest Reply: Charles_Murison

Solved
AngusK
/html/rank_icons/Crewman.png AngusK

PM55XX EDS file mapping

Hello, I am looking to link a PM5500 PM across over an ethernet connection to a rockwell PLC. I have got the EDS file and its working, but I cant find the mapping details of whats coming across from ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
641 0 2
Latest Reply: AngusK

Solved
Veronika.Salinas
/html/rank_icons/Ensign.png Veronika.Salinas

Meters Damaged by Storm

Hello everyone. One of our clients recently experienced an issue due to a lightning storm, during which several energy meters (PM800 and PM5560) were damaged and had to be replaced. Additionally, the s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
404 1 1
Latest Reply: akash_das

Solved
karankang
karankang

Download data with graph

I am a beginner with Schneider ION meters. Is there a way to visualize the data downloaded from the meters in the form of graphs? I am talking about ION8650 meter. Client is looking to do some M&V ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
392 0 1
Latest Reply: Charles_Murison

Solved
karankang
karankang

ION8650 Connect using Optical Port

One of our clients is facing issues with downloading power monitoring data from the ION8650 meters. Is there a way to connect meter directly with laptop to download the data? I see there is an optical ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
521 0 1
Latest Reply: RobGraham

Solved
Nicholas_Brown
/html/rank_icons/Lieutenant_JG.png Nicholas_Brown /html/rank_icons/SE-Employee.png

PM5560 SSL Self-Signed Security Certificate Replacement

Is it possible to replace the default Self-Signed SSL Security Certificate in the PM5560 with one generated by a trusted Certificate Authority? A customer is experiencing a group of PM5560 meters bein...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1143 0 4
Latest Reply: Jesus_Diaz

Solved
MabchourKenza
/html/rank_icons/Crewman.png MabchourKenza /html/rank_icons/SE-Employee.png

Alarme SPL 3

Hello everyone, Please ,I need your help with the capacitor bank, reference VLVAF6P03522AB. As you can see in the attached video, it's showing an SPL 3 alarm. Can someone explain what this message mean...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
516 0 1
Latest Reply: caimin_pan

Solved
solutions_iems-
/html/rank_icons/LtCommander.png solutions_iems-

PM5560 Rogue DHCP IP Address

I have recently installed 12 no. PM5560 power meters on a site and connected all to the site LAN configured for DHCP. Of the 12 no. power meters, 10 no. have connected and picked up an IP address fro...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
436 0 1
Latest Reply: Mehran_Mehrnia

Solved
Jdimaggio26
Jdimaggio26

ION 7350 Comm Loss

I'm hoping someone out there might be able to help me with a communication issue I am having with a 12 year old ION 7350. The meter is ethernet connect to a building network and back to a ION 9 Server....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
494 0 1
Latest Reply: Mehran_Mehrnia

Solved
Sreemant_Roy
/html/rank_icons/Ensign.png Sreemant_Roy /html/rank_icons/SE-Employee.png

Discover Power Logic AccuSine EVC Plus

Discover PowerLogic AccuSine EVC Plus, a cost-effective, wall mounted, modular solution designed to improve power factor, reduce system harmonics, and correct network imbalance. With its stepless elect...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
575 1 1
Latest Reply: Arunprasad

  • « Previous
    • 1
    • …
    • 12
    • 13
    • 14
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore