Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Solved
huseyinb
/html/rank_icons/LtCommander.png huseyinb /html/rank_icons/SE-Employee.png

Historical Data Export ion9000

Hi, I need to export Historical Data (Data Recorder) with FTP "not Com Trade" how can I do? Thanks,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2508 0 8
Latest Reply: Charles_Murison

Solved
Veronika.Salinas
/html/rank_icons/Ensign.png Veronika.Salinas

ION8650 Meter Time Issue

Hello everyone, I’m reaching out because we’ve encountered an issue with an ION8650 meter where the time has unexpectedly changed. Upon reviewing the event log, we noticed that this problem is related ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
667 0 1
Latest Reply: Charles_Murison

Solved
MathieuSA
MathieuSA

Impulse meter m³ to m³/h - Power Monitoring Expert

Hello, 1) m³ Meters (GAS, WATER)I have pulse meters that increment by 1 with each pulse.• When creating dashboards, the visualization shows an already accumulated value. • Is it possible to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
369 0 1
Latest Reply: Romain_Polette

Solved
AlanK
/html/rank_icons/Crewman.png AlanK /html/rank_icons/SE-Employee.png

AccuSine PCS+ - Parallel connection

Hello community, Is it possible to operate AccuSine PCS+ units with different current ratings in parallel, as part of the same network? For example, one PCS+ rated at 300 A and another at 120 A. Re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
553 1 2
Latest Reply: Abigail-Lugo

Solved
NguyenMon
/html/rank_icons/Lieutenant.png NguyenMon /html/rank_icons/EcoXpertMasterLeaf.png

AccuSine PCS+ : Over Temperature Error

Hi team, Have a nice day. The PCS+ unit we installed for customer got an Over Temperture Alarm that made the unit stop. It showed "Inductor Over Temperature" in Event detail. We have search this is...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
866 1 5
Latest Reply: NguyenMon

Solved
NortheastSolar
/html/rank_icons/Ensign.png NortheastSolar

PowerLogic PM5563 Data Log Loss of Precision after 1B Wh

We have come across an unfortunate behavior in the Ion Setup Data Log retrieval for PM5563 meters Up until one shy of a billion on the meter, retrieving the Wh Data Log would produce a listing of 15-...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1495 0 4
Latest Reply: Kelster

Solved
Gilbert
Gilbert

PM8000 – Modbus TCP/IP Node ID

PM8000 – Modbus TCP/IP Node ID With respect to the PM8244, the clients BMS software (Tridium, Niagara Framework) will not allow a node ID of 0 or 255. Issue: Upgrading from PM800 to PM8000 meters (39 m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
449 0 2
Latest Reply: Gilbert

Solved
MathieuSA
MathieuSA

Impulse meter m³

Hello, I have a gas meter that increments by 1 m³ with each pulse. My measurement therefore increases by 1 each time. I would like to display on my dashboards the number of m³ consumed over a given per...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
487 0 3
Latest Reply: Charles_Murison

Solved
Phil_38552
Phil_38552

Using multiple PM5320 devices via Modbus TCP – how to distinguish betw...

Hello, I am currently testing a PowerLogic PM5320 device, which is directly connected to my PC via Ethernet. Using a Modbus test tool (Baseblock ComTest Pro), I’m able to successfully read data from th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
479 0 2
Latest Reply: Phil_38552

Solved
Daniel_Brandao
/html/rank_icons/LtCommander.png Daniel_Brandao /html/rank_icons/SE-Employee.png

INNOVATION - Low Power CTs and VTs

Hello everyone, We've been flirting with the idea of supporting LPCTs and LPVTs in our Advanced Metering offers (PM8000, ION7400 and ION9000). This White Paper explains some of the benefits of these te...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3211 7 3
Latest Reply: richard_schwass

Solved
Monday
Monday

How to calibrate ION 7660

How can I calibrate ION 7660 power meter logic The measure value reading is high compare initial readings
EcoStruxure Power & Grid icon_circle Metering & Power Quality
292 0 1
Latest Reply: Charles_Murison

  • « Previous
    • 1
    • …
    • 11
    • 12
    • 13
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore