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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4960 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6746 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

Solved
enerone
enerone

Digital Output for ION7650

Hello all,We are an EPC company on solar systems. ION7650 used in our Plants. We want to use the ION7650 as a relay.We provide a 24 V line and we want to close the circuit when ION7650 see the total po...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
307 0 2
Latest Reply: enerone

Solved
Chen-Leo_Liang
Chen-Leo_Liang

ION7400 showing 108 channels in MV90

Hello SE support, MV-90 received a response from the ion7400 meter that MV-90 interpreted as the meter saying, “108 channels identified.” Actually only 4 channels are configured, But it does suggest ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
256 0 1
Latest Reply: Charles_Murison

Solved
ajith_iqsystems
ajith_iqsystems

PM2220 Energy and demand auto reset configuration

Hi, How can the date and month be configured for the automatic reset of Energy and Demand parameters on a PM2220? There is a command register to set the date and month for 12 months to activate the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4289 0 10
Latest Reply: Mehran_Mehrnia

Solved
ant
ant

SNMP MIB for SEL-3555

Where can I download the SNMP MIB for SEL-3555?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
401 0 1
Latest Reply: Mehran_Mehrnia

Solved
Haresh9727
Haresh9727

PM 5300 modbus communication

I have problem facing from last fue days. When I connect pm 5300 with modbus poll software using ethernet cable at my laptop. Modbus poll software error occurred gateway path not respons.So please sugg...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
561 0 3
Latest Reply: Charles_Murison

Solved
T.Okada
T.Okada

Regarding logging settings for HDPM6000 with PME

Hi I would like to use the logging function of HDPM6000 with PME. I tried it myself, and while the branch circuit logging is working, the main feeder logging sometimes does not, so the behavior fee...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
702 0 2
Latest Reply: T.Okada

Solved
Miyai
Miyai

【ION9000,PM8000】Wiring connection for 1PH2W

Hello, I have received below inquiry from a customer and would like some advice. Is 1PH2W connection diagram in the installation manual correct?When I tried this wiring, a sag alarm was constantly ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
533 0 2
Latest Reply: Miyai

Solved
Miyai
Miyai

How to update firmware for multiple PQMs

Hello, Normally, when updating the firmware of one PQM (ION9000, PM8000), it is handled using a PC and IONsetup. However, updating the firmware for multiple PQMs takes time. Therefore, I would like...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1626 0 12
Latest Reply: Miyai

Solved
Chen-Leo_Liang
Chen-Leo_Liang

ION template compare

Hello SE Experts, I used Notepad++ to compare two ION templates and I can see there are some differences, but it’s not fully clear to me what each difference represents. Difference 1: Difference 2...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1094 0 4
Latest Reply: Chen-Leo_Liang

Solved
Stuart_Cheng
Stuart_Cheng Contributor

ION Meter Setpoint Module – Setup Register Read/Write via Modbus

Hi All, I’m using the setpoint module on an ION meter to configure some alarms. I’m wondering if the setpoint high/low limits are available for read and write via Modbus? I tried setting up a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
861 0 6
Latest Reply: Stuart_Cheng

Solved
Paul_Crouch
Paul_Crouch

PQM HTML Webpage Comtrade file time stamp

When I view the Comtrade waveform on the HTML page, the time stamp is UTC time. If I were to view the same waveform file in ION setup it has the proper time stamp for the region and time the meter is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
533 0 2
Latest Reply: Paul_Crouch

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