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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Informational
Sreemant_Roy
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White Paper - Embracing a proactive, PQ-ready approach to addressing v...

Voltage sags are among the most common power quality challenge, impacting industries across various segments. Utilities these days are clear: customers are responsible for protecting their infrastructu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
250 0 0

2025-05-16

Solved
Dineeesh
Dineeesh

Intermittent RS485 Communication Loss in EM6436H Energy Meters

We have installed 24 EM6436H energy meters connected in a serial loop via RS485 for data acquisition. Occasionally, some meters randomly go offline. The issue is temporarily resolved by disconnecting a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
653 0 2
Latest Reply: Mehran_Mehrnia

Solved
thecatfan1967
thecatfan1967

replaced old 7550 meters(S7550A0C0B6E0A0C) with latest (METSEION92030)...

installed METSEION92030 to replace 7550 7550 was connected via daisy chain rs485 to talk to downstream 7330 type metersafter new install, the new meter does not communicate to the old meters over ether...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
353 0 1
Latest Reply: Mehran_Mehrnia

Solved
cp8rker
cp8rker

HDPM6000 HTTPS

Is there a way to disable the HTTPS 443 port, if not is there a method to use a 3rd party SSL cert vs the Self signed
EcoStruxure Power & Grid icon_circle Metering & Power Quality
724 0 3
Latest Reply: Mehran_Mehrnia

Solved
keepsake
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XW4548 and XW6848 on same Insight and sharing one Xanbus

Can I safely operate my current xw6848 Pro and mppt60 with Insight with one more device ?These three work 100%. I also know the xw4548 will not operate in parallel with a 6848.Can I have the xw4548 on...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1022 0 3
Latest Reply: Charles_Murison

Solved
afvanin
afvanin

P5F30 with Modbus/TCP communication with PLC M580

Hello, how are you all? I'm making an application with an M580 and a P5F30 relay in ModbusTCP communication. I would like to know if there is any control block ready to be used in the PLC logic. Gratef...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2919 0 4
Latest Reply: Fabian_Decobecq

Solved
Raciunas
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PM5560 | PM8240 | Force Digital Outputs On or Off via meter's display

Hi everyone! One of our customers wants to configure a digital output on an energy meter in a way that he can operate this output through the front display itself, besides de usual Modbus command. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
602 0 2
Latest Reply: Raciunas

Solved
DPMalagar
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EasyLogic APF Active Power Filter Modbus Register

Hi, Where i can download the modbus mapping registers of this unit? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
561 0 2
Latest Reply: DPMalagar

Solved
Miyai
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【ION9000】How to display an alarm when a transient detect.

Hello, When a transient occurs, the history is only displayed on the event screen. Is there a way to get this information to appear on the Historical Alarms screen? We have received feedback from c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1339 0 9
Latest Reply: Mehran_Mehrnia

Solved
raulcortes
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ION7400 simulator

Hi guys, There is something like a ION7400 simulator? I found a download link in the Schneider website, but it download a placeholder.txt file. ION7400 Simulator V001.003.001 | Schneider Electric
EcoStruxure Power & Grid icon_circle Metering & Power Quality
742 0 1
Latest Reply: Mehran_Mehrnia

Solved
AndrewLOH
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PM8240 Digital Input

Hi ,Can anyone advise if the Digital Input on the PM8240 , S1,S2 and S3 ON/OFF State can be read via Modbus Register ?I have read through the register list, Under S1,S2 and S3 State, the register is NA...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6833 0 23
Latest Reply: Charles_Murison

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