PM5310 Firmware update fails at 18.9%

[BZsala]

I have tried several ways to update firmware on the Schneider PM5310 through a PAS600 panel server, but  DLF3000 always throws a code 516 at exactly 18.97%

Tried on several separate devices, from PAS800, PAS600, locally, through network, etc. and always the same results.

[Jesus_Diaz]

Hi @BZsala,

What is the current firmware version of the meter, and which version are you trying to upgrade to?

Best regards,

JD

[akash_das · Accepted solution]

Hi @BZsala in DLF300 device error= 516 means device failed to respond. Please check the communication stability of the meter with PAS600. Try connecting one to one with one meter. Also check & adjust the Modbus serial communication parameters.

[BZsala]

Actually I have did exactly as You said, connected the unit directly to the PAS600 and this did the trick.

Although I still don't understand why it was failing exactly at 18.97%, even on different devices (PAS800, PM5320). Schneider should investigate this further.

[Jesus_Diaz]

Can you please confirm the original FW and upgrade target FW?

[BZsala]

Original FW, I am not sure, maybe 2.013? At least that's what the DLF3000 was shown.
The updated Fw is PM5110_PM5310_PM5330_v2.2.4_HW_vB1.