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Schneider Electric Services Innovation Team!
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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I have tried several ways to update firmware on the Schneider PM5310 through a PAS600 panel server, but DLF3000 always throws a code 516 at exactly 18.97%
Tried on several separate devices, from PAS800, PAS600, locally, through network, etc. and always the same results.
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Hi @BZsala in DLF300 device error= 516 means device failed to respond. Please check the communication stability of the meter with PAS600. Try connecting one to one with one meter. Also check & adjust the Modbus serial communication parameters.
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Hi @BZsala,
What is the current firmware version of the meter, and which version are you trying to upgrade to?
Best regards,
JD
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Hi @BZsala in DLF300 device error= 516 means device failed to respond. Please check the communication stability of the meter with PAS600. Try connecting one to one with one meter. Also check & adjust the Modbus serial communication parameters.
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Actually I have did exactly as You said, connected the unit directly to the PAS600 and this did the trick.
Although I still don't understand why it was failing exactly at 18.97%, even on different devices (PAS800, PM5320). Schneider should investigate this further.
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Can you please confirm the original FW and upgrade target FW?
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