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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Charles_Murison
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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1177 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5310 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4532 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5159 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6944 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
9050 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

How to configure the TURBO parameter address in DM6300

Hello ,I am working with DM6300 meter, Last day I am able to comuunicate over RS-485 and able to read the registers but I am unclear with TURBO parameter address and how to configure to register addres...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1395 1 1
Latest Reply: Ramasamy_N

Yut
Yut

ION8800 accuracy drift

I got the yearly test from utility. Is there anything to prevent drifting ? Some of the ION8800 did not pass yearly test the error went to more than 0.2% on some point of test.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 0 9
Latest Reply: Yut

Solved
jonathanzamban
jonathanzamban

High Speed ION Module - ION 9000

Hi, I am looking to change the update rate of the High Speed ION Modules on one of the ION 9000s that I am working on. By default it updates the readings every half of a cycle (10ms) and I am trying ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1741 0 2
Latest Reply: jonathanzamban

Solved
james_bougie_gp
james_bougie_gp

ION 9000 Error "problem programming RMP network"

We are trying to load a DCF file into an ION9000 meter using ION Setup and we get the following error " problem programming RMP network" The meter has the same firmware as the original meter.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5407 0 12
Latest Reply: james_bougie_gp

Solved
JuanMQT
JuanMQT

Ethernet Communication Problem with a PM5560

Dear experts, I have a customer who it's meter PM5560 stop communicating. When I check the ethernet settings by the meter screen Those exclamation marks doesn't disappear, and I can't comunícate wi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3284 0 4
Latest Reply: Ramasamy_N

Anonymous user
Anonymous user

DM6300 rs 485 communication issue

Hello, Two days Back I bought new DM6300 so I give the power supply and Connected +(A) -(B) to USB to RS-485 converter and also I am follwing DM6xxx register map pdf for register addresses, So I am t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1147 0 1
Latest Reply: Charles_Murison

Solved
jonathanzamban
jonathanzamban

Extracting Data from the Branch Circuit Power Meter (BCPMA248S)

Hi, I have a BCPM Advanced feature set, 48 solid core 100 A CTs (4 strips), 18 mm CT spacing (BCPMA248S) from which I will be retrieving data into a power monitoring system. Is it possible to get t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1534 1 1
Latest Reply: Charles_Murison

Solved
Madleen_Laclef
Madleen_Laclef Mentor

Vigilohm is now Safety Integrity Level 2 certified

The IM400 and IFL12MC series have received SIL 2 certification from a 3rd party official bureau. This demonstrates their high reliability and is a true differentiator from competitors: our offers keep ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2018 2 1
Latest Reply: Anonymous user

Solved
sesa453448_brid
sesa453448_brid Explorer

PowerTag A9MEM1521/22 measurements

Hi Guys, I can't find information about the measurement capabilities of the N-Terminal of PowerTag A9MEM1521/22, are the same as the phase-Terminal?. We're planning to use these PowerTag references f...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2976 0 5
Latest Reply: Romain_Polette

Solved
Anonymous user
Anonymous user

Running hours counter with ION Framework

Hello, Our customer is requesting some custom features on an ION7400 meter. One of the applications is a running hours counter for an engine where digital input is monitored (one pulse per second whe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4813 0 7
Latest Reply: Charles_Murison

Solved
Szymon_Hochół
Szymon_Hochół Champion

ION9000 digital output application

Hello Experts, in one of our projects we are trying to replace A-Eberle's PQI-DA Smart power quality meter with our device. We want to use ION9000. PQI-DA has two digital outputs with fixed functionali...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2292 0 3
Latest Reply: Charles_Murison

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