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Metering & Power Quality

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3971 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2966 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3050 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3248 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5054 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7199 3 1
Latest Reply: Charles_Murison

Solved
luis_dias_emr_p
Lieutenant | EcoXpert Master luis_dias_emr_p Lieutenant | EcoXpert Master

ION8650 certification for IEC62053-22(Class 0,2) and IEC62053-23 (Clas...

Dear Sir One our client is requesting from us the certification for IEC62053-22(Class 0,2) and IEC62053-23 (Class 2.0).Is there someone has these documents? Where can I find it?Please revert as soon as...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2017 0 5
Latest Reply: mauricio_rojas_

Solved
p_dejarmy_encos
Lieutenant p_dejarmy_encos

NTP/SNTP settings for ION9000

Hello, I have 4 ION9000 meters which are connected to an internet enabled ethernet connection, and have been trying to set them up to synchronize using NTP but I have not been able to. The meter is set...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3046 0 5
Latest Reply: Robert_Lee

Solved
Sven_Ortmann
Sven_Ortmann Schneider Alumni (Retired)

ION7650 https certificate / disable http

Customer needs to disable http on ion 7650. Is it possible to switch to https with certificate?Any documentation? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1054 0 1
Latest Reply: Charles_Murison

Solved
SESA528
Commander SESA528 Commander

Modify Energy for ION7330

Hi team, My ION7330 connected with PME. Now, I want to modify Energy Accumulation of this ION7330 via IONSetup. Pls help me? Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2370 0 6
Latest Reply: SESA528

Solved
SESA528
Commander SESA528 Commander

Wiring Digital Input PM5350

HI team, I want wiring Digital Input of PM5350 from ON/OFF signal Circuit Breaker. But i don't know DI1 of PM5350 user neither 21 - 23 or 22 - 23? (attach image) Thanks very much.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1058 0 1
Latest Reply: Ramasamy_N

Solved
huseyinb
Lt. Commander huseyinb Lt. Commander

MODBUS exeption response from slave device ION9000

Hi, When i can write data to register with modscan i get this error, how can i solved this problem
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3852 0 12
Latest Reply: Tom_Stevenson

Solved
RdM
Ensign RdM

PM8000 "invalid intervals" for power quality module

Hi, I have a PM8000 installed onsite with latest firmware uploaded. Large number of invalid intervals listed for weekly and daily intervals for IEEE519 diagram and EN50160 diagrams for Harmonics, Frequ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2052 0 3
Latest Reply: RdM

Solved
Philippe_Morel
Commander Philippe_Morel Commander

What are the differences between a PM8240 and an ION7400?

Dear,What are the differences between a PM8240 and an ION7400?I can't find a clear table to show the differences.Thanks,Philippe
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2348 0 3
Latest Reply: DanL

Solved
Sven_Ortmann
Sven_Ortmann Schneider Alumni (Retired)

PM8000 Standalone sending Alarm E-Mails

Hello, a customer wants to configure several pm8000 devices to send alarm emails through smtp server to a local e-maiil adress. We didn't find where to configure and test the function. Any documentatio...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1098 0 1
Latest Reply: Romain_Polette

Solved
SESA528
Commander SESA528 Commander

Display in PM5350

Hi team, I have trouble with PM5350. Display **** with Frequency, Power factor as image below. Pls help me. Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2348 0 7
Latest Reply: SESA528

Solved
sesa213866_brid
Crewman sesa213866_brid Crewman

IONSetup failing to install on Server 2012R2

Has any one seen the IONSetup installer crashing on Server 2012R2? Version v3.1.19213.03. Here is the error log Problem signature: Problem Event Name: CLR20r3 Problem Si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1731 0 3
Latest Reply: Anonymous user

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