Hello, I was wondering about the difference between cumulated and normal energy at some Meters? Maybe there is a quick and possible answere 🙂
Customer needs to disable http on ion 7650. Is it possible to switch to https with certificate?Any documentation? Thanks
Hello, a customer wants to configure several pm8000 devices to send alarm emails through smtp server to a local e-maiil adress. We didn't find where t...
Hello, Is it possible to forward IP or Slaves remote device connection with the help of an ComX510. With the old EGX300 it was possible to forward Sla...
Hello, I do have problems setting an IP adress with in the END 255 e.g. 192.168.254.255 This could not be set and the meter sends an error "unsupporte...
Hello,customer does have many PM5320 Meters. For the network team it is not possible to ping the devices.PROBLEM 1: static ip address will only be app...
Customer wants to use 3x PM8000 device as a master gateway for different slave meters. The problem is we cant get a connection to the modbus slaves.Al...
Hello,by using a ion meter with internal storage the historical data is first stored on the device and always visible in case there is a communication...
Hello,I need to read the DI of some PM5560 devices and implement it to DCEBut it seems there are some troubles.1) Web status and software status is no...
Hello,we have problem with ion8650 and periodically lan network reset. The meter works as it should but since 2 weeks the network connection is lost ....
Hello,with the change from EGX100 to EGX150 RJ45 also the connection port changes. A customer wants to connect a symmetra mw with modbus serial. Which...