IONSetup failing to install on Server 2012R2

[sesa213866_brid]

Has any one seen the IONSetup installer crashing on Server 2012R2? Version v3.1.19213.03. Here is the error log

Problem signature:

  Problem Event Name:                        CLR20r3

  Problem Signature 01:                      Setup.exe

  Problem Signature 02:                      2.3.14245.1

  Problem Signature 03:                      54060f0d

  Problem Signature 04:                      mscorlib

  Problem Signature 05:                      4.7.3416.0

  Problem Signature 06:                      5cabfb31

  Problem Signature 07:                      2217

  Problem Signature 08:                      1c

  Problem Signature 09:                      System.Windows.Markup.XamlParse

  OS Version:                                          6.3.9600.2.0.0.272.7

  Locale ID:                                             1033

  Additional Information 1:                 5861

  Additional Information 2:                 5861822e1919d7c014bbb064c64908b2

  Additional Information 3:                 3c39

  Additional Information 4:                 3c390ead1f6678e1205760b69cf3f2fc

I am running it as an admin, and tried on 2 different accounts and 2 different "identical" server, same result

[Charles_Murison]

May have better luck if you post/move this question to the ION Setup forum.

[Robert_Lee · Accepted solution]

This is likely a known FIPs issue if that feature is turned ON.

Turn off the feature temporarily to install the software and then you can turn it back on after you've installed the software.

If FIPs isn't present, send us your installation log files (found in the C:\Program Files (x86)\Schneider Electric\ION Setup\SetupLogs folder).

[FirdousKhan]

Hi @sesa213866_brid,

@Robert_Lee helped you to solve your problem. If his answer helps you, I kindly invite you to click on his answer “Accept as Solution” so other members can find the same solution through the search bar.

Thank you!