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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3763 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2904 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3021 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3196 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7160 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION7650 - ICD files for Edition 2 of the IEC61850 standard

Hello Everyone, Could please share the.ICD files for IEC61850 standard, Edition 2 for ION7650 meters?I found those files in Edition 1, but for this project all implemtation is working under IEC61850 Ed...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1219 0 1
Latest Reply: Charles_Murison

Solved
swil
Commander swil

iEM3150 iEM3250 iEM3350 Modbus Maps

Hi,Where are modbus maps for iEM3x50 meters? Thank you
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1465 0 2
Latest Reply: Romain_Polette

Solved
suzuki-takahir_1
Ensign suzuki-takahir_1

PM3200 wiring cable core diameter range (tolerance)

Hello Our customer has a question about PM3250 wiring of installation guide.PM3250 cable diameter specification is described as 2.5 mm2 (14AWG) only.It is not described about range (tolerance) of size...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1618 0 2
Latest Reply: suzuki-takahir_1

Solved
Grant_IPACS
Commander Grant_IPACS

PM8000 disable alarms, events, logging when generator not operating

Hi,We have some PM8000's on client stand-by generators, we would like to better utilize the logging and alarms, waveform capture, etc. But right now as it is quite normal for the generators to be off,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1905 0 3
Latest Reply: Charles_Murison

Solved
Yut
Captain Yut

ION8800 error code 400 code 600

I got report from customer by sending Event Log. What could be the problem? 07/11/2019@10:01:37.227SNO.115kV_MEA_2MEventLogCtl 1Diagnostics 1Internal ErrorION 880060025507/11/2019@10:01:32.936SNO.11...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1539 0 1
Latest Reply: Charles_Murison

Solved
Sven_Kermer
Lieutenant JG Sven_Kermer Lieutenant JG

PM5000 Modbusregister for Output Status

Hello, I'm looking for the modbus registers with the statuses of the digital / relay outputs of a PM5000 meter.In all available register lists I found a lot of statusus around the digital outputs (e.g....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1967 0 2
Latest Reply: Sven_Kermer

Solved
Yut
Captain Yut

ION8800B ftp not allow to paste CID file

I open the ftp:// but cannot paste CID file nor from CET850.The firmware is V370 replaced by V370_8800B_61850.upg I used the V362e templates because I could not find the V370e template. Any suggestion...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2756 0 12
Latest Reply: Yut

Solved
sesa74337_bridg
Lt. Commander sesa74337_bridg Lt. Commander

How is the frequency measured in PM8000?

Hi, All We have a data centre customer trying to understand why the PM8000 showing 50.01 Hz frequency on the generator board when there was only the control power to the meter, no 3-phase voltage and c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2089 0 3
Latest Reply: DanL

Solved
sesa74337_bridg
Lt. Commander sesa74337_bridg Lt. Commander

ION9000 with no Nominal voltage configured

Hi, All, I need some confirmation for following enquiriesIf the ION9000 has no nominal voltage and nominal frequency set up (e.g nominal voltage = 0), also, meter internal clock has not be configured,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1842 0 2
Latest Reply: DanL

Solved
swil
Commander swil

Meter Data - Active power looks normal before going negative on two ph...

Hi,What could be happening for active power data in the lower half of the screen shot that follows? The upper half of data shown seems to suggest CTs aren't wired backwards (powers balanced and positiv...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1606 0 4
Latest Reply: DanL

Solved
Anonymous user
Anonymous user

ION8650 Event Log Modbus Export Busy

We are using the modbus export module to write 1s poll values ​​to a device The problem that when there is a write failure, that failure goes to the meter event log I need to disable these record...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1108 0 2
Latest Reply: Yut

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