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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2442 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2354 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2733 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2769 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4516 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6797 3 1
Latest Reply: Charles_Murison

Solved
Sven_Ortmann
Sven_Ortmann /html/rank_icons/Retired-User.png

ION7650 https certificate / disable http

Customer needs to disable http on ion 7650. Is it possible to switch to https with certificate?Any documentation? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
967 0 1
Latest Reply: Charles_Murison

Solved
SESA528
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Modify Energy for ION7330

Hi team, My ION7330 connected with PME. Now, I want to modify Energy Accumulation of this ION7330 via IONSetup. Pls help me? Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2141 0 6
Latest Reply: SESA528

Solved
SESA528
/html/rank_icons/Commander.png SESA528 /html/rank_icons/SE-Employee.png

Wiring Digital Input PM5350

HI team, I want wiring Digital Input of PM5350 from ON/OFF signal Circuit Breaker. But i don't know DI1 of PM5350 user neither 21 - 23 or 22 - 23? (attach image) Thanks very much.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
955 0 1
Latest Reply: Ramasamy_N

Solved
huseyinb
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MODBUS exeption response from slave device ION9000

Hi, When i can write data to register with modscan i get this error, how can i solved this problem
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3461 0 12
Latest Reply: Tom_Stevenson

Solved
RdM
/html/rank_icons/Ensign.png RdM

PM8000 "invalid intervals" for power quality module

Hi, I have a PM8000 installed onsite with latest firmware uploaded. Large number of invalid intervals listed for weekly and daily intervals for IEEE519 diagram and EN50160 diagrams for Harmonics, Frequ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1888 0 3
Latest Reply: RdM

Solved
Philippe_Morel
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What are the differences between a PM8240 and an ION7400?

Dear,What are the differences between a PM8240 and an ION7400?I can't find a clear table to show the differences.Thanks,Philippe
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2130 0 3
Latest Reply: DanL

Solved
Sven_Ortmann
Sven_Ortmann /html/rank_icons/Retired-User.png

PM8000 Standalone sending Alarm E-Mails

Hello, a customer wants to configure several pm8000 devices to send alarm emails through smtp server to a local e-maiil adress. We didn't find where to configure and test the function. Any documentatio...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1010 0 1
Latest Reply: Romain_Polette

Solved
SESA528
/html/rank_icons/Commander.png SESA528 /html/rank_icons/SE-Employee.png

Display in PM5350

Hi team, I have trouble with PM5350. Display **** with Frequency, Power factor as image below. Pls help me. Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2055 0 7
Latest Reply: SESA528

Solved
sesa213866_brid
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IONSetup failing to install on Server 2012R2

Has any one seen the IONSetup installer crashing on Server 2012R2? Version v3.1.19213.03. Here is the error log Problem signature: Problem Event Name: CLR20r3 Problem Si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1534 0 3
Latest Reply: Anonymous user

Solved
sesa213866_brid
/html/rank_icons/Crewman.png sesa213866_brid /html/rank_icons/SE-Employee.png

IONSetup failing to install on Server 2012R2

Has any one seen the IONSetup installer crashing on Server 2012R2? Version v3.1.19213.03. Here is the error log Problem signature: Problem Event Name: CLR20r3 ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
948 0 1
Latest Reply: Anonymous user

Solved
Grant_IPACS
/html/rank_icons/Commander.png Grant_IPACS

ION9000 DC. ELV ETA

Hi all. Any eta on the 24Vdc variant of 9k? regards grant
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2026 0 5
Latest Reply: Anonymous user

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