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ION7400 - Display turns off
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Hard to say from the description alone if this is normal behaviour. If you look at the meter's event log, is there a power down/power up event(s)? If so, this is not normal behaviour and I recommend contacting technical support for further troubleshooting. Tech support may need to remotely connect to the meter to extract logs, would this be possible if they ask? Remote to a computer/laptop with internet access then telnet/SSH to the meter.