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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2615 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2424 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2768 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2833 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4579 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6849 3 1
Latest Reply: Charles_Murison

Solved
NicoleGonzalez
/html/rank_icons/Lieutenant_JG.png NicoleGonzalez /html/rank_icons/SE-Employee.png

PM5563 Most Current Firmware Version as of 9/5/18

Can someone share what the most recent firmware version is for the PM5563's?Thank you,Nicole
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1608 0 2
Latest Reply: NicoleGonzalez

Anonymous user
Anonymous user

Device type cannot be opened by this application for DIRIS A40

HI team,i installed Driver DIRIS A40 of Schneider into PME 8.2.But now, i cannot change time log by choice Management Console > Tool > Modbus Device Importer > Device DIRIS A40 because appear ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1258 0 3
Latest Reply: Anonymous user

Solved
Arneil_Dalope
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Latest Firmware ION7650 v411 Template?

Hi,Found this new version not listed in this space.https://www.schneider-electric.com/en/download/document/ION7650_V411/ Is there any document such as "What's New" on this firmware and any bug fixes? I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1494 0 1
Latest Reply: Anonymous user

Solved
Philippe_Morel
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Where can I find datasheet ION7650AEB5E0A0E?

The client could create the datasheet for the M7650A0E0B6E0A0E on this Schneider Electric web page:https://www.schneider-electric.com/en/product-range/1460-powerlogic-ion7550-%7C-ion7650/?N=28898568+70...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1390 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Quantified Energy Savings from Metering

We have a customer applying for a grant for sub-metering. They are looking for specific examples of energy savings resulting from metering in the food and beverage industry. This is tricky since it a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1104 0 1
Latest Reply: greg_expoenergy

Solved
Anonymous user
Anonymous user

PM5560 Timestamp Problems

Hi Guys, We have the following issue with a PM5560 It is recording a 5 min Demand data correctly , however we have seen that as soon as it arries to 1:00pm it seems not to record the hour correctly. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2774 0 6
Latest Reply: greg_expoenergy

Solved
Anonymous user
Anonymous user

Plus number in value exist in ION 7330 by ION Setup

Hi expert, I have a ION7330 with kWh show display screen: 9500 kWh But my customer want plus 500 kWh, mean we will plus 500 become 10000 kWh show display screen. I know ION setup will be made. Pleas...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1324 0 5
Latest Reply: Anonymous user

Solved
darkenwald
/html/rank_icons/Lieutenant.png darkenwald /html/rank_icons/EcoXpertMasterLeaf.png

Hi,Where do I find ion8650 meter simulator to download?

Oi.Onde posso baixar um simulador de medidor ion 8650? Hi.Where can I download a 8650 ion meter simulator?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2174 0 3
Latest Reply: darkenwald

Solved
Sven_Ortmann
Sven_Ortmann /html/rank_icons/Retired-User.png

PM5320 no Ping an no changes in ION Setup possible

Hello,customer does have many PM5320 Meters. For the network team it is not possible to ping the devices.PROBLEM 1: static ip address will only be applied after a power off - power onPROBLEM 2: It is n...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2094 0 4
Latest Reply: Robert_Lee

Solved
sesa97267_bridg
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How to upgrade PM5320 firmware

Hi,I have a PM5320 with Firmware 1.3.7 and I would like to upgrade it to latest version available in Shopping Kiosk (1.5.0 = PM53XX_V01_05_0)I can communicate with it and see it in ION set-up but I can...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2851 0 4
Latest Reply: Sven_Ortmann

Solved
poneill_premium
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ION Setup - Modem port numbers

ION Setup will only let you choose port number 1 to 16 when connecting using a modem. Any way this can be extended? Client has a couple of digiboxes and modems configured up to com port 40.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1934 0 4
Latest Reply: poneill_premium

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