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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3713 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2889 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3014 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3185 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5000 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7153 3 1
Latest Reply: Charles_Murison

Solved
Charles_Murison
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PM5563 MAC address does not match sticker

Hello, I have a customer who reciently did an audit and found a device where the MAC address defined on the sticker outside the meter did not match the MAC address as seen on the sevices web pages. Ser...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4222 0 3
Latest Reply: Ramasamy_N

Gönenç_Akçam
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Active Harmonic Filter Documents

Hello Dear Schneider member, I work in field services depth. and I am one the fresh member for power quality dept. Couple of day before I have been one of our custımer site for PCS failture. But real...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1284 0 1
Latest Reply: Remi_Bolduc

Solved
Madleen_Laclef
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Customer Stories_ Vigilohm projects by SEGMENT

Access customer stories by segments using the links below. These documents are INTERNAL. > Vigilohm in Marine https://schneider-electric.box.com/s/3frhvpkpeiwlderffbdwx4b43jb1bu3y > Vigilohm in...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2521 2 3
Latest Reply: Anonymous user

Sam_Gaib
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Meter Comparison

Are you looking for a comparison of meter functionality? Do you need to know which meters have advanced Power Quality features to support Power Availability and Reliability applications? The followin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5054 7 2
Latest Reply: VictorMarincus

Solved
sesa125036_brid
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examples of PM Meters with DI inputs from other metering devices

Hi, We have a consultant here who wants to know and get some examples of architectures and solutions, wherein we have used the DI / AI modules of our meters to get the inputs from other wages meters an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1272 0 1
Latest Reply: VictorMarincus

Solved
Grant_IPACS
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Class 0.1S CT's for ION9000

Hi all,We have a client possibly interested in ION9k upgrade from 8K. I cant seem to find any Class 0.1S CT's here in Australia... given the standard is yet to be ratified, do they even exist yet, if s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2794 0 2
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

ION7650 Displaying negative kW

Hello All, I have 4 x ION7650s metering 11kV supplies. The meter displays negative kiloWatts when drawing a load from the grid. Is there a way to swap the CT polarity over in either the framework v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1931 0 2
Latest Reply: Yut

Solved
mcolston
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ION7500 Continually recycling

I have a customer that has a few of these meters installed - most of them are just RS485 connected to a BMS. One or two of them will restart on a regular basis - sometimes will stop, and allow access t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1181 0 1
Latest Reply: Anonymous user

Solved
greg_expoenergy
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SCREENSHOTS IN TOPICS

Why are we unable to drop or cut and paste screenshots into questions and replies like we could do before ? Is this a setting option or is it not supported. This should be a standard features in all bl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1456 1 3
Latest Reply: Grant_IPACS

Sven_Ortmann
Sven_Ortmann /html/rank_icons/Retired-User.png

PM5563 IP Range Problem

Hello, I do have problems setting an IP adress with in the END 255 e.g. 192.168.254.255 This could not be set and the meter sends an error "unsupported Ip Range" In the documentation the range is defin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
963 0 1
Latest Reply: Romain_Polette

Marcos_Augusto
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iEM3000 series - withstand

Does anybody know what is the EM31xx and EM33xx short circuit withstand current?I just can't find this information and this is a crucial information to decide on using it or not in a panel board.Thanks...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1027 0 1
Latest Reply: Ramasamy_N

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