Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Important Announcement: Community Back to Full Functionality

Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.

Please explain some active alarms - PM8000

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • Please explain some active alarms - PM8000
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
292
Ramasamy_N
Commander Ramasamy_N Commander
75
DanL
Captain DanL Captain
71
Robert_Lee
Captain Robert_Lee Captain
67
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Solved
swil
Commander swil
Commander

Posted: ‎2020-01-23 03:50 PM

0 Likes
3
819
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2020-01-23 03:50 PM

Please explain some active alarms - PM8000

On site there is a PM8000 with active alarms. Please explain why any or all of the following active alarms may be experienced:

 

1. Interruption - DIgital Analyzer Limit 5 Limit Exceeded 1,2,3 - V1/V2/V3 HS. Noted There is no interruption on site presently, and that this alarm refers to the Disturbance Analyzer module.

2. Harmonics - Over THD V1/V2/V3 - Va/Vb/Vc THD 3s. Noted THD not over 3% historically or presently on site.

3. Setpoint 10 Status - Waveform trigger and counter CN18

Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2020-01-26 09:50 PM

1 Like
0
802
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2020-01-26 09:50 PM

Hello Swil,

 

In PME there are 2 types of alarms, one is a bi state alarm like a set point module, there is an event when the alarm starts and there is an event when the alarm stops. The other type of alarm only has a single event. For the alarms shown in your screenshot, PME is expecting a start and end event. If PME does not get an end event PME will think the alarm is still active.

 

An example of where something like this could happen is an event starts and before the event finishes, the meter is powered down. In this case it is possible for the meter to record only the start event in the meter's event log. 

 

I will say that some alarms will persist between power downs like voltage sags. 

 

To understand what happened to this meter, it may be helpful to see the the meters event log. I would recommend sending this to technical support.

L4 Prime for Advanced metering and Utilities

See Answer In Context

Reply
Replies 3
DanL
Captain DanL Captain
Captain

Posted: ‎2020-01-23 03:59 PM

1 Like
2
816
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2020-01-23 03:59 PM

  1. Are you using the PM8000 display to view the alarms? Or using software?
  2. Can you please provide photos/screen captures showing this (I suspect you made some typos above and I'd like to see the context of this)?
  3. Are these active or historical alarms?
  4. Do the alarm dates correspond to dates during and/or prior to meter commissioning?
  5. Are there any corresponding events in the event log with (or around) corresponding timestamps?
  6. What is the meter firmware and framework/template version?
  7. What is your meter's alarm configuration for these alarms? Use the EDIT button in the ION Setup Assistant | Alarming tool to configure.

image.png

Reply
swil
Commander swil
Commander

Posted: ‎2020-01-24 11:16 PM . Last Modified: ‎2020-01-24 11:19 PM

0 Likes
1
807
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2020-01-24 11:16 PM

Hi Dan,

In response to the questions:

1. PME 9.0 is being used to view the alarms.

2. Some common active alarms persist on a total of 2 out of 3 PM8000 meters, on 2 independent standalone PME systems (there are a total of 3 PM8000 meters across 2 systems). Alarms downloaded from one system are attached.

3. Active alarms

4. 'Last instance' of active alarms corresponds to times prior, during and after commissioning meters.

5. No remote access, unsure.

6. PM8000 Firmware 1.4.3, Template 8000_FAC-PQ_V1.4.0.00

7. Presume default configuration exists but uncertain. 

 

Thanks for your assistance. 

 

 

 

Attachments
Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2020-01-26 09:50 PM

1 Like
0
803
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2020-01-26 09:50 PM

Hello Swil,

 

In PME there are 2 types of alarms, one is a bi state alarm like a set point module, there is an event when the alarm starts and there is an event when the alarm stops. The other type of alarm only has a single event. For the alarms shown in your screenshot, PME is expecting a start and end event. If PME does not get an end event PME will think the alarm is still active.

 

An example of where something like this could happen is an event starts and before the event finishes, the meter is powered down. In this case it is possible for the meter to record only the start event in the meter's event log. 

 

I will say that some alarms will persist between power downs like voltage sags. 

 

To understand what happened to this meter, it may be helpful to see the the meters event log. I would recommend sending this to technical support.

L4 Prime for Advanced metering and Utilities
Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc