Building Automation Knowledge Base

Issue The new release note for the IC3-SNP does not give the object mapping information for the IAC 420 controllers Environment Sigma IAC Controllers Integration Controllers Cause The release note for the latest IC3-SNP controllers does not give the table and offset information for the object mapping used in the gateway.txt file Resolution Please click here for a document giving the details of the tables and offset used. It is from an old release note but the details have not changed.

Issue Object level security using SecurityLevel Environment CyberStation Cause Documentation Resolution Click -> Continuum Security Levels explained.

Issue Perform a complete 2.43 I/NET install on a clean workstation with integration with StruxureWare Building Operation 1.3.x or higher. Product Line EcoStruxure Building Operation, TAC INET Environment I/NET 2.43 StruxureWare Building Operation 1.3 Cause Before starting the upgrade, please ensure the following: I/NET system installed is performing well Communications – reliable Alarms - Routing masks configured Application sequences - tuned Points - enabled and calibrated Devices - online Database - backed up If not, then these issues should be resolved before proceeding. SmartStruxure Solution will add functionality, but will not resolve existing performance issues. Verify architecture: All controllers, workstations, & the I/NET database can remain including: (for a complete list, see I/Net Controllers which are supported with StruxureWare Building Operation) All LAN Controllers All Sub-LAN Controllers HVAC and Security applications Replace all TAPS with dial-up connections with LAN connections: Xenta 527 Xenta 527-web NetPlusRouter 2000 (discontinued but supported) Verify I/NET system size is supported by the version of StruxureWare Building Operation to be installed Upgrade TAC I/NET software and firmware: I/NET Seven v2.43+ on a workstation v2.42 compatible controller firmware versions Note: All I/NET controllers will require this update For more information on version, compatibility see Compatible versions of I/NET and StruxureWare Building Operation software. Resolution Click here for a video summary of the integration process after all installations have been completed. Perform a complete I/NET install of build 23xx on a virgin machine Install I/NET build 23xx from CD Run "setup.exe" Enter the I/NET Subkey information Verify SQL database gets installed Run Dbcreate NOTE: If running I/NET Seven on 64-Bit Operation system, the path to the INET Seven folder is: C:\Program Files(x86)\INET Seven\ Make I/O Server runs as a Service Refer to the article Running INET Seven as a service on Windows Set I/O server to "Maintain" Set "Host" Mask" for your specified controllers --------->recommend reboot to ensure Inet7Iosrv is running as a service at this time<------- Ensure you have a current License file CD or provided by Order Entry Verify that you see the "StruxureWare_License_File.asr" (current name of file changes with each release of license file) Save the file to a folder on the workstation in License Tool Folder Perform an install of StruxureWare Building Operation License  Select build of interest ex 1.3.0.xx Locate and click the Licensing Tool folder Click on the StruxureWare.License.Administrator-1.3.0.xx.exe After the loading process completes, click “next” on the Welcome to the StruxureWare screen Click the “I agree” button at the License Agreement screen Uncheck the License Server component and Click the “Next” button at the Choose components screen Click “Install” at the License Server Configuration screen Once the install completes, click the “next” button Click “Finish” at the Completing the StruxureWare 1.3 screen Verify the License Administrator by selecting Start=>All programs=>Schneider Electric=>StruxureWare 1.3=> StruxureWare License Administrator Verify License Administrator editor appears To load the License File select the “Licenses” tab Select the Add License drop down=>Add License from File Point to your License file and click “open” After License Load click the close button Verify the License file gets loaded and Status is Valid Click “Ok” Perform a complete install of Device Administrator Select Device Administrator.exe in build of interest On Welcome screen select Next Agree to End User License On Choose Components leave default and select Next After install select Next Finish the Device Administrator installation Perform a complete install of ES Select build of interest ex 1.3.0.xx Locate and click the WinES folder Click on the StruxureWare.Enterprise.Server-1.3.0.xx.exe After the loading process completes, click “next” on the Welcome to the StruxureWare screen Click the “I agree” button at the License Agreement screen Click the “Next” button at the Choose components screen Verify database location and Click the “Next” button at the Choose install Location for database Click the “Next” button at the Enterprise Server Configuration screen Click “Install” at the License Server Configuration screen Once install completes, click the “next” button Click “Finish” at the Completing the StruxureWare 1.3 screen Verify the Server is running by selecting Start=>All programs=>Schneider Electric=>StruxureWare 1.3=> StruxureWare Software Administrator Reboot PC to sync the services After reboot verify that the ES and I/O Server is running as a service. The ES is hardcoded when an I/NET interface is present; I/NET service is automatically started first. That is why when the system is restarted it always comes up in the correct order.   Perform a complete install of .Net Framework 4.0 "Microsoft .NET Framework 4 (Web Installer)"' Verify .net Framework 4.0 is not installed (look if listed in add/remove programs) Go to http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17851 Verify you are attempting to download "Microsoft .NET Framework 4 (Web Installer)" Verify download .exe is "dotNetFx40_Full_setup.exe" Click the "download" button Verify .net downloads successfully Perform a complete install of Workstation Select build of interest ex 1.3.0.xx Locate and click the NspClients folder Click on the StruxureWare.Workstation-1.3.0.xx.exe After the loading process completes, click “next” on the Welcome to the StruxureWare screen Click the “I agree” button at the License Agreement screen Click the “Next” button at the Choose components screen Verify Installation type and Click the “Next” button at the Workstation Installation Type Screen Click “Install” at the License Server Configuration screen Once the install completes, click the “next” button Click “Finish” at the Completing the StruxureWare 1.3 screen Verify the Workstation is running by selecting Start=>All programs=>Schneider Electric=>StruxureWare 1.3=> StruxureWare Workstation Verify "Building Operation workstation" screen appears Select either Windows or Other User, enter user name and password and select "log on" (for assistance, view Workstation Log on failure due to unidentified port) Select either the Administration or Engineering view Verify Workstation System tree screen appear Verify that Device Discovery + I/NET Devices shows all Links and controllers Select and Right-click on top of tree "Server 1" Object - example: "Server 1" within the System Tree Pane Click New => Interface Verify "Create Object" window appears Within the "name the object" select "I/NET Interface" Create a name - example: "I/NET Interface" Click "create Select Server 1 Select "Device Discovery" tab Click drop-down using the "Select device type" Select "I/NET devices" Verify Links and controllers appear in List view Verify that Drag and Drop and Upload (Get Configuration) works correctly Select Server 1 Select "Device Discovery" tab Click drop-down using the "Select device type" Select "Inet devices" Verify Links appear in list view Select desired Link and expand Link Verify DCU's appear within the Link Select the DCU within I/NET devices - example: "DCU 9551- DCU - 7728-x " Drag and drop the selected DCU into "I/NET Interface" Verify the DCU dragged successfully. Select the created DCU - example: "I/NET DCU (1)" within the System Tree Pane Click the "Properties" tab Go to the "Configuration" window within the "Properties" tab Verify the "Link Number"(LL) and 'Station Number"(SS) info Click the Actions => Upload" or right click=>Upload Select the "List View" tab Verify all of the Points objects for the DCU controller appears and is online. Verify that you can drag and drop and perform an Upload (Get Configuration) all point types and controllers Select Server 1 Select "Device Discovery" tab Click drop-down using the "Select device type" Select "Inet devices" Verify Links and controllers appear in list view Select desired Link/s and expand Link Verify controllers appear within the Link Select multiple controllers of different point types within I/NET devices Drag and drop the selected controllers into "I/NET Interface" Verify the controllers dragged successfully. Select "I/NET Interface" select the List view tab Select multiple controllers types within List view Click the Actions => Upload" or right click=>Upload Verify all of the Points objects for the DCU controller appears Perform an Update firmware (DCU Download) to a downloadable DCU type from StruxureWare Building Operation. Verify the Binary file for the selected DCU at the following location: C:\INET Seven Data\Data Copy the Binary file Rename the existing Binary file and make sure the file updates. Within StruxureWare, Right-click on the specified DCU Click the "Update firmware" Verify the Software Restore Editor appears. Locate the Link, Site and or station of the DCU Select the Software and Database options Verify software directory is C:\INET Seven Data\Data and Run in Dial Retry Mode is checked. Click "download" Verify the Software Restore Editor appears and starts the download. Verify the "Binary date" on the Software Restore editor matches the date of the updated Binary file. Verify the restore completes. Click Close. Validate that the Rev shown in the Summary Configuration view is the expected number. Perform a Backup (DCU Save) Verify that a current .SAV file exists for the DCU at the following location. C:\INET Seven Data\Sav Within StruxureWare, Right-click or select the specified DCU Click the "Backup" or Actions=> Backup Verify the status editor appear. Verify .SAV file date updates at the following location. C:\INET Seven Data\Sav Perform a Restore (DCU Restore) Verify that a current .SAV file exists for the DCU at the following location. C:\INET Seven Data\Sav Modify the .SAV file name to reflect as being old) Log into the Host Tool and locate your DCU Go to the point summary for the DCU and select "zoom" Delete 2 of the points Click yes to confirm Click close and save the DCU. Within StruxureWare, Verify the dirty flag appears in the DCU Select the DCU and Click the Actions => "Upload" or right click=>Upload Select the "List View" tab Verify the 2 Points objects are deleted from the DCU Go into C:\INET Seven Data\Sav and Modify the current .sav file name to reflect delete. Modify the former "old" .sav file name back to the original XXXX.sav Within NSP, Right-click on select the specified DCU Click the "Restore" Verify the Software Restore Editor appears and starts the download. Select "INET Interface" select the List view tab Verify the previously deleted points objects appear. Force a State change to a Point object using (StruxureWare) Make sure the screen is in split mode or split-screen.. (INET / StruxureWare) Using INET, Select your Discrete Alarm (DA) point type object from Controller Summary Make sure the Point value = off and Test is "on". Within StruxureWare, select the same Discrete Alarm (DA) point Right-click (Discrete Alarm (DA) point) =>properties Scroll down to Values Change the Value of the point to "on" by clicking the drop-down and selecting "1". (Value will vary upon Setup) Click ok Verify the state changes on the (Discrete Alarm (DA) point) object. Force a value change to a Point object using (StruxureWare) Make sure the screen is in split mode or split-screen.. (INET / StruxureWare) Using I/NET, Select your Analog Input (AI) point type object from Controller Summary Turn Test is "on" Within StruxureWare, select the same Analog Input (AI) point object Right-click Analog Input (AI) point type object =>properties Scroll down to Values Change the control value by entering a numeric value. Click ok Verify the value changes on the Analog Input (AI) point type object. Create a Global Point scenario between 2 points Setup a DLA configuration for 2 Discrete Output (DO) points Using I/NET, Go to DCU/Discrete Output (DO) point in Control Summary click "control" Verify the point control editor appear Make sure both Point values = off Go to StruxureWare, Locate the 2 Discrete Output (DO) points Change the view to Engineering. Locate and drag both Discrete Output (DO) points and drag them into the watch window Within INET, change the control state of the point to "on" by clicking the drop down and selecting "1". (Value will vary upon Setup) Verify both points change to the "on' status Within StruxureWare, change the control state of the point to "off" by clicking the drop down and selecting "0". (Value will vary upon Setup) Verify the that both point objects update and reflect the same state value in both StruxureWare and INET. StruxureWare Building Operation Commands Using I/NET, select Summary=> Controller Verify a "controller summary" window appears. select the first point type for the specified controller and select the "control" button Using StruxureWare, right click=>commands on the same point type as in I/NET Expand "Commands" Verify "manual," "Automatic," "Acknowledge," "Test On," "Test Off," "Point Control," "Alarm Configuration" appears per specific point types select "Point Control" Verify "point control" editor appears as in I/NET select "Download" Verify "value" = updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. select "Manual" within the Commands (if applicable) Verify "manual = True" for property name Test within properties (Basic)... (note this is only if it was False previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. Create an Alarm Event (if applicable) Verify "UnAcknowledge = True" for property name Test within properties (Basic)... (note this is only if it was False previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. select "Acknowledge" within the Commands Verify "UnAcknowledge = False" for property name Test within properties (Basic)... (note this is only if it was True previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. select "Automatic" within the Commands Verify "Manual = False" for property name Test within properties (Basic).. (note this is only if it was True previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. select "Test On" within the Commands Verify "Test = True" for property name Test within properties (Basic).. (note this is only if it was False previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. select "Test Off" within the Commands Verify "Test = True" for property name Test within properties (Basic).. (note this is only if it was True previously) Verify the information updates in the "point control", Controller Summary and Properties(Basic) in StruxureWare. Select "Alarm Configuration" within the Commands (if applicable) Verify an Alarm Configuration editor appears containing Alarm/Messaging Complete steps 2-30 until all point types are verified. StruxureWare Building Operation EDITS Using INET, select Summary=> Controller Verify a "controller summary" window appears. select the first point type for the specified controller and select the "zoom" button Using StruxureWare, right click=>edit on the same point type as in I/NET Expand "Edits" Verify "Point Configuration", "Calculation", "Event", "Trend Configuration","Runtime", "Time Schedule", "Temperature Control", "Demand control", "Consumption", "Door", "Elevator","Alarm Inhibit","Unitary Control" appears per specific point types select "Point Configuration" Verify a Point Configuration editor appears containing the point info Within I/NET Verify that Point Configuration editor appears for the specified Point type Complete steps 4-9 until all point types are verified. StruxureWare Building Operation Point Extension Using I/NET, select Summary=> Controller => from the main menu. Verify Controller Summary page appears Select "Zoom" Within in StruxureWare, Select the DCU select the specified point (LL.SS.PP.BB xx) Click on the "properties" tab =>Extensions tab Verify correlating point extensions appear and are checked. Verify point extensions can not be updated in StruxureWare. Go into I/NET (Resident I/O) Locate the specified point (LL.SS.PP.BB xx) Verify that correlating point extensions in I/NET matches to the extensions in StruxureWare. Visit two extension editors (C, EV, RT, CN, AI, TS, TC, TR, or DC). Add or modify an entry Repeat for all Points types Verify that correlating point extensions in INET updates and matches to the extensions in StruxureWare. Force a value change to a Point object using the Point Control (HOST Tool) dialog (StruxureWare Building Operation) Make sure the screen is in split mode or split-screen.. (I/NET / StruxureWare) Using I/NET, Select your Analog Input (AI) point type object. click "control" Verify the point control editor appear containing the value. Within StruxureWare, Load/Configure DCU right click=>edits on the same point type as in I/NET Expand "Edits" select "Point Configuration" Verify a Point Configuration editor appears containing the point info Change the control value by entering a numeric value. Click the “Download” button Verify the value changes in (I/NET and StruxureWare) Force a State change to a Point object using the Point Control (HOST Tool) dialog (StruxureWare Building Operation) Make sure the screen is in split mode or split-screen.. (I/NET / StruxureWare) Using I/NET, Select your Discrete Alarm (DA) point type object. (video alarm) Make sure the Point value = off click "control" Verify the point control editor appear Within StruxureWare, select the same Discrete Alarm (DA) point Right-click (Discrete Alarm (DA) point) =>Commands=>point control Verify the point control editor appear Change the control state of the point to "on" by clicking the drop-down and selecting "1". (1 or 0 Values will vary according to setup) click ok Verify the state changes on the (Discrete Alarm (DA) point) object in both (I/NET / StruxureWare) StruxureWare Building Operation Time Schedule Update the ES Server to reflect your time zone by going to Tools=>Control Panel (Date and Time) Please see Time Synchronization of the ES and AS for more information.  Save your time zone Right click on Server1 => New=> Schedule Verify the Create Object editor appears Select "Digital Schedule" and click the "Create" button Verify the Digital Schedule object appears in the system tree Within "Digital Schedule" select "New schedule event" icon or Select the time period of choice Verify the "Schedule Event Properties" appear Create a schedule by selecting a Day of week and a Time and click the ok button.(Set the time to a future desired time) Save the schedule select "Digital Schedule" and right click=>"edit bindings" Manually Bind the Digital Schedule(Value) to Digital Point object(Control Value) Save and exit bindings. Switch your view to engineering view and drag your Digital Point object into the watch window. Verify the Digital Point object is set to "off" Take a look a the calendar and verify the time block is an "on" status Verify that when the start time is met, the Digital Point object updates to an "on" status I/NET Verify when the end time is met, the Digital Point object updates to an "off" status in I/NET. Create a Program Script in StruxureWare Building Operation (Digital) 1. Right-click on Server1 => New=> Program 2. Verify the Create Object editor appears 3. Select "Script Program" and click the "Create" button 4. Verify the Script Program object appears in the system tree 5. select "Script Program" and right click=>edit " 6. Verify the script editor opens up 7. Copy and paste the following script into the script program: Numeric Input pt1 Numeric Output DV1 if pt1 is True then turn on DV1 Else turn off DV1 Endif   Save the Script and minimize the script editor Verify no errors appear within the "check" box. Within the system tree, right-click on the "Script Program"=>edit bindings Manually Bind the DV1 Output to a Digital Point object (PVControl) Save the Script Program and exit binding. Switch your view to engineering view and drag your Digital Point object into the watch window. Verify the Digital Point object is set to "off" Select the Script Program and click on the "Input" tab Force the Numeric Input pt1 value to on or 1. Verify that your Digital Point object update to an on status. Verify that you can Convert an I/NET Graphic page using INET Conversion Tool (.gpg to .tgml) Within I/NET, Select "System=>New Graphic Page" Verify I/NET Seven Graphic Page appear Select "I/Net" from the main menu Select "Points" from the I/NET menu Choose a section of the page and left-click on the mouse. Verify the Point selection editor appears. Select a Point Object type and click OK Verify the Graphic appear Right-click on a graphic object and select properties Verify the "Point Object Drawing Styles Editor appear" Within the Editor locate Digital Point Style=> Icon plus value Within the Editor locate and fill in the applicable Options. ie……Display option Click Ok. Repeat steps 3 - 14 until all "……Point Style" on that Point object are used. Save the created graphic within I/NET, File=>Save As Verify the graphic file saves as .gpg file Within StruxureWare, Select "I/NET Interface and Actions=> "Convert graphics" Verify Export INET Graphics to StruxureWare Editor will appear Verify Source: c:\Program Files\INET Seven is populated Verify Look in a subfolder, Over-write existing files and Log conversion boxes are checked. Select the graphic page/s to be converted Verify Destination: c:\INET Seven Data is populated Click "Convert" button Verify the conversion completes Verify the graphic is converted from .gpg to .TGML format at the destination location. Verify that you can view the converted I/NET Graphic object in StruxureWare Building Operation Create a .sav file of the controller which you are converting. Within StruxureWare, Right-click Server 1=> New=> Folder Rename object as "INET Graphic" Verify the "INET Graphic" object appears in the system tree Right-click on "INET Graphic"=> Graphic Verify the Graphic "create object" editor appears. Click the "Next" button Verify the "Basic Settings" appears. Locate the converted files by clicking on the [...] symbol at the end file line. Point to the Graphic *.tgml to be opened Select the specified cell "Graphics Viewer" tab and select open Verify the Graphic file object appears Click "create" to process the Graphic object. Click on the Graphic object Verify the Graphic object/s appears in StruxureWare. Verify that the graphic object points can be controlled using the graphic property editor Double click on the graphic page Verify page editor appear Update the control state or value from the page editor Verify the Graphic updates in both StruxureWare and I/NET Verify that you can edit and save the .tgml (StruxureWare Graphic Editor) Launch the StruxureWare Graphic Editor Click on file=>open=>file Locate and select your .tgml file Click "open" and verify the .tgml graphic appears Update the graphics and click the save icon. Verify the graphic saves correctly close the Graphic Editor Right-click on "INET Graphic"=> properties Verify the Graphic "create object" editor appears. Click "Next" button Verify the "Basic Settings" appears. Locate the converted files by clicking on the [...] symbol at the end file line. Point to the Graphic *.tgml to be opened Select the specified cell "Graphics Viewer" tab and select open Verify the Graphic file object appears Click "create" to process the Graphic object. Verify the updated Graphic object appears in StruxureWare. Verify the creation and operation of all Display Windows Types - Verify that all these windows update with live data ***Ensure that the Host Masking and Message Masking is set*** Using I/NET, select Summary=> Controller => from the main menu. Verify AMT is running Verify a "controller summary" window appears. Select your Discrete Alarm (DA) point type object. (video alarm) Verify the Point Object is "off" Using StruxureWare, Select your Discrete Alarm (DA) point type object. (video alarm) Right-click on the point type object and select Properties (Value) Change the control state of the point to "on" or 1 Change view to engineering Click on the "alarms" tab Verify alarm messages appear within the "Alarms" window Verify all of the messages within the columns are parsed and are correctly filed Click on the "events" tab Verify alarm messages appear within the "Events" window Verify all of the messages within the columns are parsed and are correctly filed Using I/NET, Verify AMT receives the event message, Exit Alarms - renter - verify that all windows are returned to the same position per operator. Verify that all alarms and events are time-stamped to the nearest second. Verify add, remove and re-organize columns using (Add/Remove columns) Click on the "alarms" or "Events" tab Right Click on a column Verify the "Add/Remove columns editor appear Select a checkbox to add or Select to remove an attribute Click the Ok Button Verify columns are added and removed. To reorganize a column, select and drag the column either right or left Verify the column is re-organized Verify that an operator may acknowledge alarms Using I/NET, select Summary=> Controller => from the main menu. Verify AMT is running Verify a "controller summary" window appears. Select your Discrete Alarm (DA) point type object. (video alarm) Verify the Point Object is "off" Using StruxureWare, Select your Discrete Alarm (DA) point type object. (video alarm) Right-click on the point type object and select Properties (Value) Change the control state of the point to "on" or 1 Click on the "alarms" tab Verify alarm messages appear within the "Alarms" window Select the active alarm message and Click the Acknowledge icon Verify the message is acknowledged Verify that the operator may hide and unhide alarms from each alarm type window Using I/NET, select Summary=> Controller => from the main menu. Verify AMT is running Verify a "controller summary" window appears. Select your Discrete Alarm (DA) point type object. (video alarm) Verify the Point Object is "off" Using StruxureWare, Select your Discrete Alarm (DA) point type object. (video alarm) Right click on the point type object and select Properties (Value) Change the control state of the point to "on" or 1 Click on the "alarms" tab Verify alarm messages appear within the "Alarms" window Select the active alarm message and Click the Hide alarm icon Verify the message is hidden Click the show hidden alarm icon Verify the message is appears Select the message and click the unhide alarm icon Verify the message is appears Create a A Sample and/or D Sample in I/NET ***Verify that the time zone is updated to reflect your zone*** Using INET, select Edit => Controller => Point Extensions => Trend Sampling (TR) Verify the TR extension is set up. Set up Trend Definitions in INET for either (ASample or D Sample) Verify Trend Results in INET Using StruxureWare, Right click on INET Interface and select "New => Value" Verify "Create Object" window appears Verify "value appears in the name field. ie (Value PP.BB AI) Change the name "value" to "A Sample Trend log Value" Click the "Create" button Verify Newly created INET Trend Object (A Sample Trend log Value) appears in StruxureWare. Select Trend log Value Go to the "basic" tab or Right click on the Trend object and select "properties" Locate the "point to trend" Click on the "…" and select an point object to trend Click select button Verify the correct path appear Click "ok" button Verify the Trend Log Value Object appears within the INET Interface Tree Locate and right click on the newly Created Trend Log Value Object (LL.SS.PP.BB AI). Go to the "Actions=> view in" from the main menu or right click on the Trend object and select "view in" Select "Trend Log List"=>"New Trend Log List" Verify Trend entries appears in the Log info in StruxureWare click the save icon Verify the Save Object editor appears Point to Server 1 Name the Trend object "A Sample Trend log List and "save" Verify the newly created Trend log object appears and Trend log entries appears StruxureWare Verify that you can Add an A Sample and/or D Sample Trend chart Locate and select the newly Created INET Trend object (LL.SS.PP.BB AI). Go to the "Actions=> view in" from the main menu or right click on the Trend object and select "view in" Select "Trend Charts"=>"New Trend Chart" Verify Trend Chart and Chart Lines appears in the in StruxureWare click the save icon Verify the Save Object editor appears Point to Server 1 Name the Trend object "A Sample Trend Chart and "save" Verify the newly created Trend Chart object appears and Chart Lines are being plotted. Configuration and Log into Webstation Locate the StruxureWare machines IP address by typing (IPConfig) at the command prompt Make note of the IP Address (example: 10.159.XXX.XXX) log into the remote machine and run the browser (IE) On the remote machine enter the target StruxureWare machines IP address at the browser address line and click enter….(example: http://10.159.XXX.XXX) Verify "Welcome To StruxureWare" editor appears enter user name: admin, password admin and click "log on" Verify Webstation system tree view appear. DCU Tests (controlling Points) Select "INET Interface" select the List view tab Verify all of the Points objects for the DCU controller appears Select and Right click (Discrete Alarm (DA) point) =>properties Scroll down to Values Change the Value of the point to "on" by clicking the drop down and selecting "1". (Value will vary upon Setup) click ok Verify the state changes on the (Discrete Alarm (DA) point) object. Right click Analog Input (AI) point type object =>properties Scroll down to Values Change the control value by entering a numeric value. click ok Verify the value changes on the Analog Input (AI) point type object. Graphics Click on the Graphic object Verify the Graphic object/s appears in Webstation. Double click on the graphic page Verify page editor appear Update the control state or value from the page editor Verify the Graphic updates in both StruxureWare and INET Alarm and Messages Change view to engineering Click on the "alarms" tab Verify alarm messages appear within the "Alarms" window Select the active alarm message and Click the Acknowledge icon Verify the message is acknowledged Verify all of the messages within the columns are parsed and are correctly filed Click on the "events" tab Verify alarm messages appear within the "Events" window Verify all of the messages within the columns are parsed and are correctly filed Install StruxureWare/ES/I/NET up to 10 workstations (Windows 7 or Windows XP sp3). Connect multiple Stations to one ES Install only the StruxureWare Workstation Log into the Workstation is running by selecting Start=>All programs=>Schneider Electric=>StruxureWare 1.3=> StruxureWare Workstation Verify "Welcome To StruxureWare" editor appears Enter user name: admin, password admin Enter the IP address of the with the main ES, server: IP (XXX.XXX.XXX.XXX) Click log on" Select either the Administration or Engineering view Verify the Workstation System tree screen info from the main ES machine appears. Repeat steps 1-6 on multiple machines. Connect No ES StruxureWare client (w/o I/O server) to a ES StruxureWare client (with I/O server) Locate a machine that has StruxureWare Workstation/ES and I/NET (I/O server) installed and make note of the IP address Install only the StruxureWare Workstation on another machine Log into the Workstation is running by selecting Start=>All programs=>Schneider Electric=>StruxureWare 1.3=> StruxureWare Workstation Verify "Welcome To StruxureWare" editor appears Enter user name: admin, password admin Enter the IP address of the with the machine above Click "log on" Select either the Administration or Engineering view Verify the Workstation System tree screen info from the main ES and I/NET (I/O server) machine appears. Click on "INET Interface" and Actions=>"Launch INET" or right click=>"Launch INET" Verify the INET does not launch. Convert and Launch Customer Graphics Connect to a Host LAN tap Configuration (1200 and 9600 baud rate) Select Server 1 Select "Device Discovery" tab Click drop down using the "Select device type" Select "Inet devices" Verify the Host LAN Configuration appears in the list of Links in list view Connect to a 731 Device Select Server ES or AS Select "Device Discovery" tab Click drop down using the "Select device type" Select "Inet devices" Verify the 731 Device appears in the list of Links in list view

Issue Can the xPBD4 be used with an i2 or b3. Environment xp Expansion Module Cause Is the xPBD4 compatible with an i2 or b3. Resolution No. The following note is from the xP Expansion Datasheet: The xPBA4 and xPBD4 Expansion Modules can only be connected to the bCX1 Controller/Routers and ACX Series Access Controllers. The other xP expansion modules do work with the i2/b3 controllers. See the attached data sheet for more info.

Issue Enterprise Network Server BTL Certification Environment I/A Series G3 3.6.35 BACnet Advanced Operator Workstation (B-AWS) I/A Series G3 3.6.35 BACnet Operator Workstation (B-OWS) Cause The PIC statements for the I/A Series G3 Enterprise Network Server for BACnet Advanced Operator Workstation and BACnet Operator Workstation is available from Schneider Electric. However, they are not listed on the BTL website under Schneider Electric.  Resolution Schneider Electric is focused on maintaining BTL listings for servers and controllers that are an active part of the SmartStruxure solution. There are no plans to add or renew BTL listings for products that are only supported by TAC I/A Series systems at this time. Existing listings that don't apply to SmartStruxure solution will remain on the BTL website until they expire. Schneider Electric product BTL listing can be found here.

Issue Information is needed to set up the APC Xdriver modbus UPS integration with Continuum Product Line Andover Continuum Environment Continuum Windows XP  Windows 7 Windows Server 2003 Windows Server 2008 Cause There are a number of APC devices that support modbus and information is needed to get values into Continuum Resolution The following document, APCConfigExample.zip, is provided as an example and will not address every type of APC device. See Helpful Modbus register Information for helpful information on bring in modbus values.  

Issue Unifact Pro - Master and Slave controller ratio Unifact Pro - Number of controllers on a LAN Environment Unifact Pro Cause What is the Master to Slave controller ratio of Unifact Pro controllers on a LAN? What is the maximum number of Unifact Pro controllers on a LAN? Download here the Unifact Pro Datasheet Resolution There is 1 master to a maximum of 3 slaves. A single Unifact Pro LAN can support up to 80 controllers. Note: A S-Link sensor wired to the master can be shared by up to 3 slave controllers. If fan speed control is used then S-Link sensors cannot be used on the slaves.

Issue Using Schneider Electric actuators with competitors' globe valves Product Line Field Devices Environment Schneider Electric actuators (Americas field devices) 3rd party globe valves Cause To replace 3rd party / competitor valve actuators with Schneider Electric valve actuators, a linkage / adapter may be required to install the Schneider Electric actuator onto the 3rd party / competitor valve.  Resolution Refer to the AV-800 Series Competitive Globe Valve Adapters Selection Guide for a list of adapter kits, recommended Schneider Electric actuators and supported 3rd party / competitors' globe valves (Johnson Controls, Siemens, Honeywell).  The Selection Guide can also be downloaded from the Publication Zone with iPortal. If you do not have access to the iPortal, use the guest access credentials. Once you have logged on, go to 'Links' > 'Publication Zone'.  Installation instructions showing assembly drawings can be downloaded here.

Issue How to manage the trend files stored on the SmartStruxure™ Lite Manager flash memory. Examples and guidelines for the FTP transfer of trend files. Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager (MPM) 2.4.3 and above Lua program Cause All data points collected by a TL object are saved in a text file stored on the SmartStruxure™ Lite Manager SD memory card (which has a storage capacity of 2 GB). This file is accessible at [ipaddress]/root/data/trend.csv. The trend.csv file contains the log of all TL objects on a SmartStruxure™ Lite Manager. It logs new data until it reaches a size of ~10 MB, when it will be renamed trend_date.csv for backup. A new trend.csv file will be created to record the new data.  In the context of your application, it may be of interest to retrieve the trend.csv file from the SmartStruxure™ Lite Manager for analysis.   It is also important to remove these excess trend files since there is a risk of filling the SD card on the Manager. An example of storage requirements are listed below: A Manager with 10 trend logs recording data every 10 minutes will record ~50 kB of data each day, for a total of ~350 kB per week. A Manager with 20 trend logs recording data every 30 seconds will record ~2 MB of data each day, for a total of ~14 MB per week. Resolution The simplest way to automate this process is to use a Lua script to initiate a FTP file transfer to an FTP server on an event of your choice. The example shown in the application note below, the file transfer is initiated by a SmartStruxure™ Lite scheduler. Once the file is transferred to the FTP server, you can rename the file to create a backup. Data collection will then continue in a new and empty trend.csv file. This way, any new transfer of the trend.csv file to the FTP server will be a complement of the preceding file. This application note discusses the management of the trend files stored on the SmartStruxure™ Lite Manager flash memory, and provides examples and guidelines for the FTP transfer of these files. Lua script examples can be found here

Issue The XML Automation Server application on the WebClient Server does not open when a remote WebClient browser tries to access WebClient. WebClient does work from the browser on the WebClient server itself but can't be accessed from another PC. The XM Automation Server keeps closing by itself. Environment WebClient Windows Server 2003, Windows Server 2008, Windows 7 Cause DCOM Permissions have not been set properly to allow access to these WebClient components. Resolution Confirm that DCOM permissions have been set properly. Follow the steps detailed in the section "Configuring DCOM Default Security Settings" starting on page 100 in the WebClient Installation Guide, paying particular attention to the NETWORK SERVICE account. Please see the link below for the relevant section from the WebClient v1.94 Installation Guide. DCOM Permissions excerpt from 30-3001-835 webClient Planning and Installation Guide

Issue CX level controller was once online and now appears as offline Product Line Andover Continuum Environment Continuum Netcontroller CX ACX BCX Cause From time to time issues will be reported that controllers are offline at the IP level. Resolution Troubleshooting steps to perform:   From one of the existing sites Cyberstations perform a ping of the controller. If there are responses, verify that the response is from the controller and not another device. Verification of the response can be done via Wireshark capture if the CX appears to be responding. If there are responses to the ping, then attempt to open up the web-configuration page for second generation controllers. Verify the site’s Cyberstation is online itself. (Right-Click/edit the workstation and view the Comm Status. It will be either Online or Offline.) With CyberStation installed on technician’s laptop with the same version as the site version. Plug an Ethernet cable into the same hub the controller is plugged into. Connect to the site database with the local laptop's CyberStation and start Continuum. Check the controller in Continuum Explorer to see if it shows offline to the local laptop's CyberStation. If the controller is online to the local laptop's Cyberstation, then it is clearly a site network issue. At that point we will need to make sure all the IP address info is correct; there is no port blocking, subnet masks, gateways etc… Standard network troubleshooting. If the controller shows offline to the local laptop's CyberStation, then look at the CPU lights on the controller for activity. Watch the link light, CPU, IO bus lights if there is IO modules, etc… If those look abnormal and you have a smart phone it will be worthwhile to try and get a video of them to send into support for review. If there is no link light then try disconnecting the Ethernet cable from the NETWORK SWITCH and plug it back in to check if it brings the controller back online. If that does not bring the controller back online try disconnecting the Ethernet cable from the CONTROLLER and then immediately put it back and check if the controller comes back online. If all of the above fail then the next step will be to power cycle the controller to try and bring it back online. If communications cannot be established, contact support and open up a case for additional troubleshooting to determine if the controller needs to be sent to repair. If communications is restored and further investigation is required, please retrieve the following information and open a case with support for review. Controller error log Controller offline listview exported to CSV A Wireshark LAN capture at the controller level with peak traffic occurring Additional information may be requested including a controller core dump. This is a very intensive process. Support will supply the Core Dump Utility if needed.   Please click HERE for a copy of these instructions in PDF format.

Issue On an upgrade or other circumstances, the Continuum.mnu points to C:\program Files instead of C:\program files (x86) on a 64 bit PC. Product Line Andover Continuum Environment Windows 7 64 bit Windows 2008 64 bit Cause On an upgrade or other circumstances, the Continuum.mnu file points to C:\program Files instead of C:\program files (x86) and doesn't find the files being used. Resolution Under certain circumstances the Continuum.mnu file doesn't point to the correct folder. All of the buttons in the file point to C:\program Files instead of  C:\program files (x86). Use the following file to copy to each of the PCs that the menus are not working. The path of the Continuum.mnu is c:\program files\continuum\userprofile\continuum.mnu . This can be changed per Cyber by editing the Workstation in Cyberstation then clicking the preferences tab. The path for the entry can be edited. The Continuum.mnu that can be download from the web site has the default  (x86) paths in it. Continuum x86 Mnu file download Make a copy of the existing Continuum.mnu (Copy of Continuum.mnu) Delete the existing Continuum.mnu Download the file from the link above to the C:\Program Files (x86)\Continuum\UserProfile\continuum.mnu Restart cyber *** The path within the Continuum.mnu files must be correct and the path to the Continuum.mnu must reference the .mnu file with the path that you need

Issue What is the I/A Series product suite? What I/A Series devices will be connected to or talking on my network? Does I/A Series support DHCP, DNS, and dynamic DNS? Which software protocols and RFCs (Request for Comments) does I/A Series support? I use Netscape Navigator as a browser, are there any ActiveX compatibility issues that I need to be concerned with? How do I back up this device? What LAN network management tools do I use to manage these devices? When does a UNC controller communicate with the Enterprise Server and vice versa? What does a system of UNCs and a Enterprise Server do to my network traffic and bandwidth? How do I access an UNC or Enterprise Server over the Internet? Can I access the entire I/A Series network if only the Enterprise Server is exposed to the Internet? How will I/A Series tie in to my security policy? How is the UNC protected from viruses? How do I protect someone from hacking into my I/A Series system? How do I set up / use a VPN? How does your system work with firewalls and proxy servers? What firewalls does your system work with? What LAN network management tools do I use to manage these devices? “I use Netscape Navigator as a browser, are there any ActiveX® compatibility issues that I need to be concerned with?” “I use Netscape Navigator as a browser, are there any ActiveX® compatibility issues that I need to be concerned with?” “Which software protocols and RFCs (Request for Comments) does TAC I/A Series support?“Which software protocols and RFCs (Request for Comments) does TAC I/A “I use Netscape Navigator as a browser, are there any ActiveX® compatibility issues that I need to be concerned with?” Series support?”“Which software protocols and RFCs (Request for Comments) does TAC I/A Series sup Environment I/A Series R2 Cause Frequently asked IT related questions for I/A Series R2. Resolution There is a document 'F-27407-4 IT Manager’s Frequently Asked Questions' that answers common IT related questions on the I/A Series R2 system. This document can be downloaded here. Frequently Asked Questions

Issue Is there any way to get calibration certificates for the Kamstrup meters and auxiliary equipment associated to the meters? Environment Kamstrup Heat meters cool meters flow meters Cause To fulfill the requirements of some standards, calibration certificates on the equipment may be required.  Resolution All new meters are delivered with approval and initial verification according to the standard for heat meters EN1434, and the European Measuring Instrument Directive MID. This warrants that each meter is within the Class and MPE stated by the standard. Kamstrup can provide certified calibration results for individual meters upon request. Please order these certificates through your regular Orders channels, and please confirm the meters/sensors serial number by filling in the Order form that can be downloaded here. Temperature sensors, calculator and flow part has each their own certificate, and can be replaced individually if broken or damaged. Please make sure to state serial number for each part when requesting the certificate(s).  

Issue Can the MNL-200 controller's analog output be used to turn a relay on and off?  Can you recommend a brand/model of relay? Product Line TAC IA Series Environment I/A Series MNL Controllers Cause The application requires additional digital outputs Resolution At 500 ohms and 20mA, the analog output produces 10 Vdc.  The voltage can go as high as11 Vdc by using a 550-ohm resistor instead. A common brand and model is from Kele (model # KEL-RIBU1C) and it's available on iPortal.  The coil pulls in at 10 Vdc and drops out at 3 Vdc.  Click here for the datasheet.

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance. Issue Sample programs for carpark access control. Environment Continuum Access Control Carpark Access Carspace Counting Cause Want sample code on how to provide Carpark Access Control. Resolution It is possible to do car park control with Continuum Controllers. There are a number of different ways to do this depending on the sites specific requirements. PSS doesn't provide programming for specific projects but we can provide generic examples. *** Note: This sample code is provided as-is to be used as a sample only.   *** To start off, a very simple solution could be:   To have three Areas defined, Outside, CommonCarPark, and EmployeeCarpark. You then create Door objects for the Entry Readers at the entrance to CommonCarPark and EmployeeCarpark. Use a PE Program to Monitor the CommonEntry Entry Reader for ValidAccess and set a pre-alarm flag (Numeric). Have an AlarmEnrollment attached to the pre-alarm flag and set for a specific amount of time (3 minutes). Have another PE Program that monitors the EmployeeEntry Entry Reader for ValidAccess and then re-sets the pre-alarm flag stopping the alarm from being sent. You could use this sample program, with some modifications, to provide you with this functionality. This is a very simple way of doing it that doesn't take into account having more than one car coming in at the same time though...you could expand on this to include using arrays to store the details of the Personnel that have badged and then have a timer associated with that specific Personnel, set both values into an Array and then have another program monitor that Array and compare the time they entered against the current time...if the difference was more than your alarm time then raise an alarm. When that Personnel badges at the EmployeeEntry Reader you remove their entry from the Array. A sample on how to do this is here. This one is a bit more complex than the previous example but it should give some ideas to start with to mold into a solution. There is a WS program as well as a controller program. The controller program does all of the carpark control which uses arrays to store the number of car spaces currently available for each department group (company/tenant) and allows of disallows new cars from that dept depending on available slots. This solution required both a roller door and a gate inside the roller door to create a "mantrap" for the desired control but the same principle could be applied in a simpler design. The WS program was used to provide a solution to the tenants locking themselves out of the carpark when they didn't badge out properly. It uses an object to search though all Personnel to find a specific card number and then resets that Personnel's current Area so they can badge at the anti-passback enabled Door. From memory, this part of it didn't work as well as the carpark access. The code is good just the method of searching through all Personnel was prone to locking up. Depending on the number of Personnel and size of Database it can take a longtime to do the search ... and the program can time out and go to disabled. So there was human intervention needed at various times.  

Issue Replacement an AF24-S Actuator? Environment AF24-S Damper Cause Customer requires a replacement actuator for a AF24-S. Resolution The AF24-S is a 24v power open, spring return damper actuator, it has a torque of 15 Newtons. To view the data sheet, please click HERE. The replacement actuator range is the MD10SR/MD20SR ranges. The MD10SR damper actuators have a torque of 10 Newtons (dampers up to 2m2) and are available in the models shown below. To view the full data sheet, please click HERE.   The MD20SR damper actuators have a torque of 20 Newtons (dampers up to 4m2) and are available in the models shown below. To view the full data sheet, please click HERE. In the specific case of the AF24-S the replacement would be the MD20SR-T or -TS if auxiliary switches are required.

Issue IAC Touchscreen passwords. Environment IAC Touchscreen 600 IAC600 Cause Customer did not know the passwords. Resolution The password that will allow you to read point values via the Touchscreen is 1234. The password that will allow you to make changes to point values via the Touchscreen is 4321. There is also a maintenance password available, but unless the operator knows the Touchscreen operation well, this should not be used. Please refer to Product Support Services if this password is required. To view the Touchscreen User Guide, please click HERE.

Issue Requests for information on a wireless access control solution Environment Continuum Schlage Windows XP Windows 7 Windows Server 2003 Windows Server 2008 Cause Easy access to documentation for the Schlage Wireless Access Control Solution Resolution 09-17-2012 The Security Center of Excellence is pleased to announce the integration between Schlage AD-Series locks and Andover Continuum Netcontroller II and ACX 57XX family of controllers. This integration will provide a cost effective and scalable access control solution. Schlage AD-Series locks combine all of the components typically found around the door such as the door position switch and the request to exit switch into one unit which simplifies installation and saves money. Since they are designed to be modular Schlage AD-Series locks can easily be upgraded in the future to meet changing security and technology requirements. Within Continuum Cyberstation the Schlage locking device will look and function like a normal door and an XDriver at the controller level will provide access to these devices. This solution is ideal for education and healthcare facilities but can also be used in a wide range of other applications. For more information please contact COE@Buildings.Schneider-Electric.com.   Schlage Data Sheet Final.pdf Andover Continuum _ Schlage Integration Offer Final.pdf Andover Continuum _ Schlage Integration Training Final.pdf

Issue List of Tables and Offsets for MicroNet 50 series, 100 series, and IACs Product Line EcoStruxure Building Operation, Satchwell MicroNet Environment VisiSat VisiView MicroNet View Cause Need to define the Tables and Offsets for MicroNet 50 series, 100 series, and IACs. Resolution Click here to download the list of tables and offsets for the MicroNet range of controllers. Click here to download the list of tables and offsets for the IAC range of controllers. Updated June 2019 The MicroNet 50 series range MN350, 450, 550, 650 LCD and Touchscreen have been withdrawn from sale. The IAC 420, 600 and Touchscreen have now also been withdrawn from sale. No direct replacement is offered. Further information on these changes can be found in PA-00495 and PA-00528