Issue How to change the default XBuilder project location. Environment XBuilder Cause The default XBuilder project location is in the hidden Application Data folder. Some would prefer to have this default to their usual projects folder on the hard drive. Resolution Go to Start > Run > and type 'regedit' Go to HKEY_CURRENT_USER > Software > TAC > TAC XBuilder X.X.X >Options X.X.X is the version of XBuilder e.g. 5.0.3 Change the "ProjectLocation" key

Issue Unable to delete disabled alarms that no longer exists in the TAC Vista Db. Environment Vista Workstation Alarm Queue Cause If you delete alarm objects that have previously been disabled in the database these alarms will still be in the Disabled alarm list.  Resolution In the database folder in $thisdb there are 2 files called $this.blk and $this_bp.blk that contain the disabled alarm list. Close TAC Vista server and open these files with notepad. Find the alarm that no longer exists and delete the whole line. Save the files and restart the TAC Server.

Issue When upgrading a Niagara G3 ENC-410 / ENC-520 from 3.0.xxx to 3.3.xx, does the license file need to be upgraded too? Environment I/A Series G3 hardware I/A Series G3 software Cause License compatibility question. Resolution View the ENC license file. The first line indicates the version. If the license version="3.3", then the ENC upgrade can proceed without the need for upgrading the license. If the license version is lower than 3.3, the license file must be upgraded. A license file change can only be done by the factory. Use part number IA-LIC-CHG to order it. After upgrading the license, the licensed version and any previous version of the I/A Series G3 software can be installed and run in the ENC.

Issue Are all four RS-485 ports licensed for use with BACnet/MSTP on a Niagara G3 ENC-520? Environment Niagara G3 ENC-520 Cause Licensing information about the Niagara G3 will help during installation. Resolution Yes.  At any time, any of the four RS-485 ports can be used without the need for re-licensing.

Issue Can the Personnel Manager be launched without using Continuum Explorer? Environment Continuum CyberStation Cause Require quick launch. Resolution Opening Personnel Manager without opening an existing personnel record. Create a button in the graphic to launch Personnel Manager. Edit the button in the Object Properties Action: Start Windows Program Windows Program: C:\Program Files\Continuum\Launch.exe Command Line Arguments: -C –SPersonnel –Offline “-FRoot” If you want to include a Owner folder location use the following arguments Command Line Arguments: -C –SPersonnel –Offline “-FRoot” “-Proot\FolderName” Result: This will launch Personnel Manager from the button on the graphic with no cardholder information configured.   Create a graphic and set it up to launch for the user upon login Create a button in the graphic to launch Personnel Manager. Edit the button in the Object Properties Action: Open object Object: Select a default cardholder to bring up in Personnel Manager Result: This will launch Personnel Manager from the button on the graphic to the cardholder selected.   Create a graphic button from the main menu that launches Personnel Manager to a specific cardholder If you have made any modification to the Main Continuum menu. Make a copy of the file before editing. i.e. the default is c:\program files\continuum\userprofile\continuum.mnu Right click the main page. Create a new hot spot or edit the Personnel hot spot according to instructions in the Configuration manual on Menu Pages. C:\Program Files\Continuum\Launch.exe -O -SPersonnel "-N\Cardholders\Test_Card" (Note:Cardholders is a folder) Result: Personnel Manager will open to that card   Launch the command line and use the Show command This is similar to option 2 except the button config is different In the Personnel button change the parameters to C:\Program Files\Continuum>cmdline Result: This will launch the Command line Type in Show Test_Card (some cardholder the user knows exists) Ex. R> show test_card Personnel Manager will open to that card   Change the Continuum Menu Personnel button that launches a listview to select a cardholder This is similar to option 2 except the button config is different Create a listview called Launch_PM In the listview place the following qualifier. (Name is like Prompt("Name is like", "*")) For the Personnel button configure the command and arguments lines to be: C:\Program Files\Continuum\Launch.exe -O -Slistview "-N\Launch_PM" Result: This will run the listview, the user can then type in the name of the personnel they know exists after the "*". The listview will find the user and then they can double click on the user in the listview to bring up Personnel Manager.  

Issue All NPRs on a site are giving 'Host Lost / Host Restore' alarms, but the TCP/IP network is functioning 100%. Environment I/NET Cause Changes to bin file revisions sometimes include updates to communication Resolution This can be caused by a mis-match in .bin file revisions on all downloadable controllers. Verify all the .bin files in each downloadable controller are from the current I/NET revision at the customer's site. The mis-match can come from a tech loading a .bin file from his laptop (with a different rev than the customer). It can also occur when I/NET is upgraded, but the controllers aren't.

Issue Sending a Service Pin message (Neuron id) thru a Micronet S-Link sensor. Environment MN-S2xx, S3xx, S4xx and S5xx MN-S4-FCS sensors MN-S4HT-FCS sensors Cause The Service PIN message is used to identify the device. There is not a visible service pin button located on the device. Resolution A service pin message (Neuron id) can be sent by pressing the override key (button) for more than 8 seconds (on models MN-S2xx, S3xx, S4xx and S5xx). For the MN-S4-FCS and MN-S4HT-FCS sensors, press the fan on/off key for more than 8 seconds(to send a service pin message). The system override/on-off LED will flash one time indicating the message was sent. Additional information is in the WorkPlace Tech Tool 4.0 User's Guide (F-27255) under the compiling and downloading application (and the uploading) section.

Issue What if any voltage can be measured on a Micronet 2000 U-Bus? Environment MicroNet 2000 U-Bus communication Cause Information about voltage helps implement multiple MicroNet 2000 controllers in U-Bus communications interface. Resolution The U-Bus is a Wired-OR open collector communication bus talking at 2400 baud. The MN-ASDI has the U-Bus current source.  It supplies the current for the U-Bus communications. It should supply about 45 ma. with short circuit protection. Under normal communications, the U-Bus voltage will be around 15 volts +/- 2 volts when measured with a voltmeter.

Issue The Niagara R2 version 522 Workplace Pro 'new station' wizard lists four vlon services. Environment Niagara R2 Cause The four vlon services is part of the new station wizard; Schneider Electric currently using vlon0. Resolution The new station wizard now lists services vlon0, vlon1, vlon2, and vlon3. Previous builds only listed a vlon service. These new vlons relate to the lonworks multiple services that have not been used by Schneider-Electric.   For tunneling to operate, select the vlon0 service for use with the lonworks service.

Issue In Niagara R2, can WebUI be set to auto-logoff web users? Environment Niagara R2 Cause Unfortunately, the browser sessions use "HTTP Basic Authentication" a protocol that has no provisions for de-authentication or automatic logoff. Resolution The only logoff feature applies to JDE sessions in WorkPlace Pro. Tridium does not plan to add this mechanism to Niagara R2.   Niagara G3 software provides a web profile (cookie authentication) for each user that includes a feature for automatic logoff via the browser.

Issue When using a Niagara R2 Master Enterprise Server, do the projects require the same Project ID? Environment Niagara R2 Master Enterprise Server Cause Project ID is required for license information. Resolution Example: Two projects will eventually have a Master Enterprise Server (MES) over both of them.  One of the projects is in progress and the second phase will follow.   In order to use a MES and allow both projects to communicate with it, do both projects need to have the same Project ID? Or can each separate Enterprise Server maintain its own Project ID?   Requirement: The MES is licensed to support multiple Enterprise Servers (with different project IDs). Purchase the IA-MES-1 which supports an Enterprise Server for one site.  Additionally, each IA-MES-N would add another Enterprise Server (additional site). The project IDs for each Enterprise Server site would have to be provided in the license request form. The license will then list multiple project IDs and add the multisite feature.

Issue How can Modbus address xxxx, function 16 be written? Environment Modbus driver Cause To use function code 16 instead of 06, configure the properties usePresetMultipleRegister and usePresetMultipleCoil Resolution By default, the Modbus driver uses function codes 05 (Force Single Coil) and 06 (Force Single Register) and can be set up to support the Force Multiple function codes. Navigate to the Modbus Service properties -> General – Config tab. Set the properties usePresetMultipleRegister and usePresetMultipleCoil both to true. The driver will now write using function code 16 instead of 06 for both the ModbusGenericAO and ModbusPresetRegister objects.

Issue What is the Analog to Digital Output resolution of the MNL controllers? Environment MNL Controllers Cause Analog/Digital conversion resolution Resolution The MNL controllers (with the exception of the MNL-800) have a 10-bit equivalent UI resolution and an 8-bit output resolution. The MNL-800 has a 12-bit equivalent UI resolution and an 8 bit output resolution.

Issue What is the Analog to Digital Output resolution of the MNB controllers? Environment MNB Controllers Cause Analog to Digital conversion resolution. Resolution The MNB BACnet controllers have 12-bit resolution on the inputs and 8-bit resolution on the analog outputs.

Issue Can the MNL controllers be powered by DC voltage? Environment MNL controllers DC voltage input Cause Using DC voltage is not recommended or supported. Resolution The MNL controllers are not specified for DC operation and all agency approvals were submitted using a power source of 24 VAC 50/60 Hz.

Issue Can the MNB controllers be powered by DC voltage? Environment MNB controllers DC voltage input Cause Using DC voltage is not recommended or supported. Resolution The MNB controllers are not specified for DC operation and all agency approvals were submitted using a power source of 24 VAC 50/60 Hz.

Issue S-E L2SV Linkage Kit and S-E L7SV Linkage Kit compatibility with Satchwell Plug and Seat Valve Bodies. Environment Satchwell 1 series Plug and Seat 2-port and 3-port Valve Bodies. Satchwell 2 series Plug and Seat 2-port and 3-port Valve Bodies. Satchwell 3 series Plug and Seat 2-port and 3-port Valve Bodies. Satchwell 7 series Plug and Seat 2-port and 3-port Valve Bodies. Cause Use the correct S-E Linkage Kit with Satchwell Plug and Seat Valve bodies. Resolution 1.  Observe specification number of Satchwell Plug and Seat Valve Body Generally where a Satchwell AL series Linear Actuator is fitted to a Satchwell plug and seat Valve Body, the Actuator may be replaced by an equivalent S-E Forta or MV15B series Linear Actuator and appropriate S-E Linkage Kit. It should be noted however that neither the S-E L2SV Linkage Kit nor the S-E L7SV Linkage Kit will enable an S-E Forta or MV15B series Linear Actuator to be mounted on a Satchwell 7 series MZ/MZF or a Satchwell 7 series VZ/VZF plug and seat Valve Body. The internal screw threads of the Neck Adaptors included in the S-E L2SV Linkage Kit (880 – 0124 – 000) and S-E L7SV (880 – 0126 - 000) Linkage Kit are compatible with the external screw threads on Satchwell 1, 2 & 3 series Valve Body necks only. The external screw threads on Satchwell 7 series Valve Body necks however differ to those on Satchwell 1, 2 & 3 series Valve Body necks. Consequently neither the S-E L2SV Linkage Kit nor the S-E L7SV Linkage Kit will enable an S-E Forta or MV15B series Linear Actuator to be mounted on a Satchwell 7 series Valve Body. A S-E Forta series Linear Actuator may be mounted on a Satchwell 7 series Valve Body however using Linkage Kit 880 – 0135 – 000.  No equivalent Linkage Kit is currently available for use with the MV15B series Linear Actuator. The Satchwell Valve Body series may be determined from the Valve Body specification number stamped on the Valve Body Identification Collar, where the single middle digit of the specification number denotes the series. In the case of a Satchwell 7 series Valve Body for instance the single middle digit of the specification number will be the number 7 (e.g. 626 – 7 – 402)

Issue Writing directly to a SR (set-reset) simple block in a Xenta 700 Menta application where that SR output is sent to a Delay block, the Delay block may not delay. The output on the Delay block will be set immediately, without any delays. Environment Xenta Servers version 5.1.1 and lower Xenta 701, 711, 721, 731 Menta Cause This was a bug in version 5.1.1 and lower. Resolution Upgrading the Xenta Server to version 5.1.2 or later will resolve the issue. If upgrading is not an option, this can be worked around by not writing to the SR block itself, but to a block in the logic before the SR block.

Issue Writing directly to DELB (delay binary) simple block in a Xenta 700 Menta application where that DELB output is sent to a TRIG block, the TRIG block may not work. Environment Xenta Servers version 5.1.1 and lower Xenta 701, 711, 721, 731 Menta Cause This was a bug in version 5.1.1 and lower. Resolution Upgrading the Xenta Server to version 5.1.2 or later will resolve the issue. If upgrading is not an option, this can be worked around with one of these options: Write to a block prior to the DELB block, not the DELB block itself Put a second DELB block at the end before the TRIG block

Issue How to configure serial tunneling for MicroSmart networks in Niagara G3. Product Line TAC IA Series Environment Niagara G3 OPRIF 11.x Cause Documented procedure with figures don't identify all steps clearly Resolution This video will help you set up and use serial tunneling with MicroSmart networks in Niagara G3.